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      Published Jun 19 2019, 8:18 AM by Travis Heneveld

      Using artificial intelligence and analytics to convert data into actionable knowledge

      In our fast-paced, connected world access to real-time data is almost taken for granted. When an incident occurs, data pours in from a multitude of sources. Turning that data into intelligence which can be acted upon requires the ability to qualify, filter and analyse what is received as quickly as possible. So, the quality of data has to keep on evolving, in order to meet constantly changing needs.

      It’s hardly surprising, then, that innovations in artificial intelligence (AI) are making it possible for data to become more intuitive and responsive. This has given rise to a range of mobile applications and software solutions which are transforming the way we capture, store, analyse and retrieve information on the go.

      Accessing the untapped potential of data

      ThinkAidCameraThe combination of analytics and AI provides the tools to tap into the true value of data, converting it into actionable knowledge. We can use these tools to recognise people and objects, track them based on their physical attributes and flag up unusual activity. Footage from security cameras can be filtered and searched automatically, reducing time-consuming tasks. AI can also convert speech into text and recognise sounds. This enables the transmission of information to be more adaptable across multiple devices. By improving the speed and accuracy of intelligence-gathering, better use can be made of limited resources and humanitarians can spend more time in the field.

      ThinkaidanalyticsDiscovering trends in data can help us to trigger advance warnings and receive recommended courses of action, as well as to learn from and predict situations. This can promote a more consistent approach and expedite decision-making, so responders are more informed and aware as events unfold.

      Thus, the improved capabilities such innovations promise could have a tremendous impact on outcomes in crisis situations.

      Creating intelligent ecosystems through resilience, security and interconnectivity

      ThinkAidConvRealising the power of innovation to change lives requires a lot more than sophisticated products and devices. Without secure, reliable networks and the ability to interconnect multiple systems - such as MOTORBO digital radios, LEX 11 LTE devices, MOSCAD systems, Security cameras, alarms and sensors - the transformative power of innovation can be diminished.

      Motorola Solutions’ ethos is to empower users and communities by developing technology in a collaborative environment that focuses on the user’s experience. The solutions we design are purpose-built to encourage intelligent ecosystems to evolve.  Our portfolio enables humanitarians to predict and prevent - as well as react and respond to - disaster situations.

      Let’s examine how such innovations can bring about digital transformation in the lives of humanitarians and the communities they serve.

      Centralised data gathering for mobile intelligence

      In a crisis situation, data can be captured and collected in real time from a broad variety of sources – such as social media, text messages, sensors and CCTV cameras. As this data streams into the Command Centre, intelligence analysists can harness the power of technology to collate information regarding an incident in a cohesive, centralised manner.  From a single console, they are able to map details and locate responders, as well as remotely control access to sensitive areas. This can include shutting down utilities which are at risk and redirecting traffic and people away from hazardous zones. Suspicious vehicles or persons can be detected and tracked, using geo-fencing to alert responders when boundaries are crossed.


      Data from multiple sources is thus transferred into mobile intelligence which allows humanitarians to act based on more advanced situational awareness. Using a combination of two-way radios, body-worn cameras and cameras mounted on drones, responders can stay in touch and up to date as events unfold, gathering, accessing and sharing information on the ground and from the air in real time.

      This is already happening in New Orleans, where security cameras are placed in hotspots, businesses and homes. When an incident occurs, these cameras are on the scene instantly, recording events and detecting unusual activity for more effective crime resolution and safer communities. Body sensors and body-worn cameras can dramatically improve personnel safety by raising alerts the instant someone is injured or under threat and drone-mounted cameras can help to track suspects on the move.

      These are just a few examples to demonstrate the tremendous potential for analytics and AI to optimise productivity and expand resources virtually. They can accelerate the transmission of intelligence, heighten awareness and promote better preparedness. The improved decision-making and collaboration which such technological advancement can offer helps teams to remain focused on the task and be their best in the moments that matter. And that is what digital transformation is all about.

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