Eliminating the barriers between devices, networks and locations

I often hear that one of the main communication challenges faced by humanitarian organisations is that their personnel require a variety of devices to suit their roles and work environment. The technological diversity this brings about can make it almost impossible to connect simultaneously and share information across a unified platform.

Until now.

Motorola Solutions has developed a network-independent multimedia communication subscription service called WAVE PTX that connects your entire team at the push of a button. Based on broadband Push-to-Talk (PTT), WAVE PTX removes the barriers between devices, networks and locations, allowing you to communicate seamlessly and immediately.

This means that humanitarians can choose the device best suited to their needs, while remaining in touch with the rest of the team. Whether you’re working from a tablet on site or a smartphone or two-way radio out in the field, everyone can join in the conversation.

It’s also extremely simple to set up and operate, saving precious time and keeping costs down. WAVE PTX does not require any infrastructure, deployment time or training, so it offers you the flexibility to get connected quickly and adapt to changing situations. Subscriptions can be scaled according to your workload to increase efficiency and optimise your budget.

Share multimedia information at the touch of a button

Broadband PTT lets teams share videos, photos and files instantly, so that everyone has access to the information they need to be proactive and prepared.

• Mapping and tracking helps to keep personnel safe and can improve response times by informing you of exactly where teams and vehicles are located.  
• Streaming video heightens situational awareness, so that everyone can keep pace with rapidly-changing situations.

There’s also greater security, with group or private PTT calls, discrete listening for high-risk situations, as well as emergency calling and alerting. Location-based communication and remote user checks can provide reassurance for lone workers by helping them to stay in touch.

Focus on what matters most

Fixed annual subscription fees make it easier to keep track of costs and over-the-air updates simplify the management of your devices.

With everyone having access to the information they need, where and when they need it, workflows can be streamlined and personnel can make more informed decisions and respond more effectively.

Humanitarian organisations shouldn’t have to worry about which devices or networks they are dependent upon to stay connected. With WAVE PTX, we’ve taken Push-to-Talk one step further so that you can focus on what matters most and rest assured that your team will be there at the push of a button.

Mimmo Marchetti
East Africa and United Nations Channel
Motorola Solutions
m: +39 | 349 760 2203
www.linkedin.com/in/mimmomarchetti

Mission-critical ecosystem intuitively guides decision-making

Dear Community

We have lived through the pandemic for just over a year and it has brought about much change, requiring us to reimagine the way we work.

Safety has really come to the fore and underpins every decision we make. Without a secure environment, it is virtually impossible to be productive or work efficiently. Yet, we live in a world where we are under ever-increasing pressure to do more with fewer resources, so we need to look to technology to help us increase our capacity.

Following extensive customer research, Motorola Solutions has developed a unique mission-critical ecosystem which is based on the interrelation between safety, efficiency and productivity. Unifying voice, data, video and analytics on a single platform, this ecosystem heralds the next phase of mission-critical capability, going beyond communication and detection to guide decision-making. It will enable humanitarians to be better prepared, more aware, more connected and able to focus on what matters most.

Detect. Analyse. Communicate. Respond.

When disaster strikes, single or multi-agency collaboration can be hampered by a lack of continuity across systems and technology. And valuable hours are often spent having to process data in the office, when teams need to be at the scene of an incident.

The mission-critical ecosystem can help to overcome this, by enabling you to automate operational workflows, saving time and improving accuracy. It combines a powerful portfolio of communication technologies that can detect events as they occur, analyse what is happening, identify where response is needed, communicate with the right stakeholders, then dispatch the closest resources – all from a single view.

The ability to track security breaches, measure body temperature, recognise faces or number plates and see when door alarms are activated offers real-time visibility that contributes towards a safer environment for everyone. Videos and images can be sent automatically from the scene of an incident to alert multiple teams simultaneously, providing more informed decision-making and promoting more effective collaboration.

This is an ecosystem that guides humanitarians to where they are needed most, automating tasks and processes to protect people and assets. It is how smart cities and smart communities work.

Intelligent and intuitive

You might imagine that such a system is complicated to operate, requiring specialised in-house skills which detract from your core responsibilities. In fact, the graphical interface and intuitive functionality makes it surprisingly easy to configure. And Motorola Solutions’ support services are on hand to help you monitor and maintain the system and to minimise downtime. Incident reports can be logged automatically, saving precious hours so that you have more time to focus on your operations.

With this mission-critical ecosystem, we have reimagined safety so that humanitarian organisations can continue to deal efficiently and productively with an increasing number of incidents without compromise.

Mimmo Marchetti
East Africa and United Nations Channel
Motorola Solutions
m: +39 | 349 760 2203
www.linkedin.com/in/mimmomarchetti

Adapting to rapidly changing times

The impact of the Covid-19 pandemic has been felt right across the globe. None of us know how long it will last, but one thing we can be certain of is that it will have an impact long after the virus has been contained.

The socio-economic challenges Covid-19 presents are already becoming evident. In some areas where this has been most immediately and acutely apparent, it has been exacerbated by political unrest and a surge in refugees.

We all know that the future is unpredictable, but planning ahead for a rapidly changing world is even more complex. Limited budgets could become tighter, while demands are likely to grow and priorities may change frequently. So, organisations will need to be more agile in how they allocate funding and more scrupulous in their use of existing resources and infrastructure.

Turning Capex into Opex

Collaboration across humanitarian agencies is one way to help optimise resources, although this can be complicated by disparate communication systems.  Based on insight from working side-by-side with humanitarians for many years, Motorola Solutions has developed a service offering that can be customised to meet individual needs.

Under the umbrella of “Managed Services” it allows you to pick the solutions that suit your operation and to pay based on usage. In this way, you reduce your initial investment and can more accurately forecast your operating expenses.

Covering everything from product and implementation to technical support, repair, preventative maintenance, network monitoring and upgrades, Managed Services enables humanitarian organisations to avoid the distraction of trying to keep pace with technology and to stay focused on saving and improving lives.

How it works

We have integrated Managed Services across our ecosystem comprised of mission-critical communications, tracking systems, Command Centre software, video security & analytics and support services. This modular system has been created to optimise situational awareness and real-time intelligence so that the most important information can flow quickly and seamlessly throughout your organisation.

With Managed Services you have peace of mind that your communications technology will be there when you need it, keeping teams in touch and informed.

An example of such a service is WAVE PTX, our subscription-based, Push-To-Talk cloud solution. It has been designed specifically to enable teams like humanitarians to connect across different networks and locations instantly and share information regardless of device and service provider.

WAVE PTX offers you the flexibility of additional capacity when you need it, without a significant upfront investment. Fixed usage costs also make it easier to manage your budget and maximise your available resources.

And it doesn’t have to stop there. Video -as-a-Service (Vaas) is gaining momentum in various parts of the world. It will not be long before we have pay-as-you-go programmes for body-worn cameras, fixed video and other surveillance solutions that include hardware, software, support and services.  This will enable you to capture information and share it in real time to promote more intelligent decision-making and a more efficient response to crisis situations.  

Here to support you

Motorola Solutions has been a trusted partner in mission-critical communications for over 90 years. Whatever challenges may come our way, we will continue to stand side-by-side with you, helping you to support vulnerable communities and save lives.

If you’d like to know more about how you can gain greater financial flexibility without compromising on safety or efficiency, get in touch with me.

Best wishes for a healthy, safe and peaceful new year.

Mimmo Marchetti
United Nations and International Accounts Manager
Motorola Solutions
m: +39 | 349 760 2203
www.linkedin.com/in/mimmomarchetti

Changing the way we communicate

We are facing a particular moment in time when we are all being called upon to change our habits and lifestyles. It is a time when prevention and control, along with a deep sense of accountability to ourselves as well as to others, have become the key elements in this historical change.

Our way of communicating is changing too, becoming more focused on information that really matters in these challenging times. The need for collaboration is greater than ever before and the focus on communities has become even more important.

Motorola Solutions has always worked closely with our customers, listening to what end users need to help them face new challenges and having the agility to adapt quickly to changing situations. So as we consider how to support your humanitarian operations through these uncertain times, I would like to talk about communication, tracking, security, and logistics.

Communication

Responding promptly to emergency situations during the Covid-19 pandemic means allowing people to continue to communicate, while observing social distancing which makes face-to-face interactions difficult.

Motorola Solutions is enabling secure communications by allowing operators to use their existing devices, such as smartphones, to connect instantly and seamlessly across networks. In fact, we have made our Push-to-Talk service available to key workers free of charge for the first three months.

Tracking

This is becoming the most critical area for all organisations, particularly for monitoring outbreaks and affected people, as well as for protecting humanitarian workers. The good news is that our tracking solutions can natively integrate with Covid-19 real-time monitoring features, to make this task easier and more efficient to manage.

Security

Another area which is even more relevant today, is enabling the interception of possible Covid-19 cases before they access any protected areas, camps, or buildings. Our video analytics solutions now include all the capabilities to enable correct upfront screening and to continue to support operations in a safe manner.
Occupancy counting, face mask detection and thermal elevated temperature detection are just a few examples of how we have adapted our video solutions to Covid-19 emergency response.

Logistics

The pandemic has had a huge impact on the availability of resources as well as budgets. Having real-time visibility of goods enables you to make them available as soon as they are needed, reducing wastage and spoilage. Our mission for humanitarian support is also to help you increase efficiency by having all critical equipment protected and inventoried.

And last but not least is the importance of integration. All service providers are changing their support models due to the limitations imposed by travel restrictions. New remote support models, both for deployment and for certification and training, are available to keep you updated and in touch throughout this crisis.

These are some of the measures we have put in place to help humanitarian organisations to continue to deploy solutions rapidly and cost-efficiently.

For further information, click on this link to access our Covid-19 Response Technology brochure.

We are planning some webinars with our subject matter experts to cover the above topics in the near future, so stay tuned. I am available for any questions in the meantime, so please do get in touch.

We are here to listen and to help.

Stay safe and stay well.

Mimmo Marchetti                                             

United Nations and International Accounts Manager

Early warnings can be sent securely and rapidly from the scene of an incident, saving minutes and possibly lives.

Natural and man-made disasters or early alerts for refugee camps are familiar situations which humanitarians face and two-way radio continues to be extremely effective for one-to-one and one-to-many communication in such situations. So, how could this capability be extended to make it possible to broadcast mass notifications when a disaster occurs or an evacuation needs to be carried out?

Expanding the capabilities of traditional PA systems

One of the biggest challenges in disaster situations is a lack of mobile phone coverage within the affected areas. Traditional PA systems have been used to distribute mass notifications by broadcasting from desk-based microphones or through pre-recorded messages. But, what if guards and security officers were able to use their MOTOTRBO (DMR) or TETRA radios to broadcast an alarm as soon as a critical situation arises at a camp site or base? Minutes could be saved by enabling those closest to an incident to react and this can be achieved easily, today.

Motorola Solutions’ mission-critical IoT system can connect to your early warning sirens using your existing TETRA or MOTOTRBO network. The siren data and voice recordings are transported via the digital radio network to identified siren alarm locations. Not only does this allow alerts and announcements to be sent using two-way radios, it also leverages the inherent security of the digital radio network for more robust, end-to-end protection.

A customisable graphic user interface makes it easy to manage and control your sirens remotely. Activation and announcements can be made by selecting individual sirens or groups and zones and these can be programmed to send out alerts automatically, as well as enabling live broadcasts. You can also view events as they occur or store them for analysis afterwards and the system can be expanded to accommodate future growth.

Less infrastructure, lower costs, greater security

There are several ways in which our Early Warning Smart Siren solution can benefit humanitarian operations - including peace keeping missions, disaster response and development agencies:

1. Interoperability: As the sirens can be monitored and controlled using your existing digital radio infrastructure, there is no need to set up a new communication backhaul or additional repeater sites.  The solution is also siren- vendor neutral and scalable. And for even greater reliability, redundant LTE options can be added to ensure the sirens are activated whenever needed.
2. End-to-end security: Tone-based sirens can be easily hacked and this makes them vulnerable to misuse. False siren activations could cause havoc at humanitarian sites and even put lives at risk. By migrating your existing siren system to your TETRA/MOTOTRBO network, you can inherit the redundancy and security of the digital radio network, making your early warning system much more resilient.
3. Cost-effective: The ability to integrate sirens from different vendors and to use your existing digital radio infrastructure keeps costs down without compromising security.

Keeping communities safer

Disasters are becoming more frequent due to more extreme weather patterns and increased threats to public safety. They’re also largely unpredictable and potentially devastating, so a robust early-warning mass notification system is critical. Providing early, clear and continuous communication during an emergency, these systems can help humanitarians to work more effectively and keep communities safer.

Why should you replace your analogue radios with digital (DMR) radios?

Throughout my travels and interactions with humanitarians in the field, there is one question which keeps on coming up: “Why did Motorola phase out analogue radios…? They worked so well!”  This suggests to me that many users do not see value in replacing their analogue radios with digital (DMR) radios.

If you consider DMR as a mere substitute for analogue, then you are absolutely right in your thinking: there aren’t many apparent benefits to everyday radio checks, whether you are using DMR or analogue. But then you are missing out on all the vast benefits which DMR has to offer over analogue.  And one of the real values lies in its capability for integrated data.

Life in the humanitarian world isn’t just about “checking in” regularly. It’s about unpredictable situations and how well you can respond to them. It’s not about an ideal world, where networks are stable and reliable. It’s a world where harsh environments, extreme weather conditions and volatility can occur without warning.

How well can analogue radio support you in those conditions?

Setting aside the intrinsic features of a DMR radio - such as man-down, geolocation, etc. - which can support lone workers in potentially dangerous areas out in the field, I would like to bring up capabilities that are not seen as the primary benefits of a digital system. These are all around data transfer.

Sending vital information where it needs to go, as quickly as possible

What happens when lone workers who need to send life-saving or critical transactions (such as acknowledgements, beneficiary registrations or animal counting for wildlife conservation) are without any connection to an ISP or basic communication infrastructure? This is the reality of the situations humanitarians face.

DMR comes to the fore when you need to transfer critical data quickly and securely to improve the safety of your personnel and the communities you serve. Whether via Bluetooth or WiFi, you can connect virtually any device to a digital radio.

You can transfer data - from a simple text message to financial transactions or job tickets - at the same time as voice, meaning that the network does not cut off communications and you can prioritise and override channels as needed. This ensures that the most vital information gets to where it needs to go, as quickly as possible.  

DMR also allows you to track the movement of personnel and vehicles in real time, keeping up to date as events unfold and making the most of limited time and resources in disaster situations. The ability to access and share crucial information enables people to make more informed decisions and more accurately assess situations, which could save more lives and improve the efficiency of everyday operations.

Analogue radio simply cannot achieve that.  

So, that is why we have phased out analogue radios.  DMR takes two-way radio communication way beyond basic voice functionality, expanding possibilities and helping humanitarians to be their best in the moments that matter.

When we meet again, I will be elaborating on the capabilities of DMR by taking a closer look at interoperability (IoP) and exploring the differences between private and commercial broadband.

If you’d like more information about how Motorola Solutions’ DMR portfolio can support your operations, get in touch with me, or click on the links below:

• Solutions for Humanitarian Organisations
• MOTOTRBO DMR: Keep connected when conditions are toughest
• TETRA: Digital radio for mission critical communications

Mimmo Marchetti

United Nations and International Accounts Manager

Using artificial intelligence and analytics to convert data into actionable knowledge

In our fast-paced, connected world access to real-time data is almost taken for granted. When an incident occurs, data pours in from a multitude of sources. Turning that data into intelligence which can be acted upon requires the ability to qualify, filter and analyse what is received as quickly as possible. So, the quality of data has to keep on evolving, in order to meet constantly changing needs.

It’s hardly surprising, then, that innovations in artificial intelligence (AI) are making it possible for data to become more intuitive and responsive. This has given rise to a range of mobile applications and software solutions which are transforming the way we capture, store, analyse and retrieve information on the go.

Accessing the untapped potential of data

The combination of analytics and AI provides the tools to tap into the true value of data, converting it into actionable knowledge. We can use these tools to recognise people and objects, track them based on their physical attributes and flag up unusual activity. Footage from security cameras can be filtered and searched automatically, reducing time-consuming tasks. AI can also convert speech into text and recognise sounds. This enables the transmission of information to be more adaptable across multiple devices. By improving the speed and accuracy of intelligence-gathering, better use can be made of limited resources and humanitarians can spend more time in the field.

Discovering trends in data can help us to trigger advance warnings and receive recommended courses of action, as well as to learn from and predict situations. This can promote a more consistent approach and expedite decision-making, so responders are more informed and aware as events unfold.

Thus, the improved capabilities such innovations promise could have a tremendous impact on outcomes in crisis situations.

Creating intelligent ecosystems through resilience, security and interconnectivity

Realising the power of innovation to change lives requires a lot more than sophisticated products and devices. Without secure, reliable networks and the ability to interconnect multiple systems - such as MOTORBO digital radios, LEX 11 LTE devices, MOSCAD systems, Security cameras, alarms and sensors - the transformative power of innovation can be diminished.

Motorola Solutions’ ethos is to empower users and communities by developing technology in a collaborative environment that focuses on the user’s experience. The solutions we design are purpose-built to encourage intelligent ecosystems to evolve.  Our portfolio enables humanitarians to predict and prevent - as well as react and respond to - disaster situations.

Let’s examine how such innovations can bring about digital transformation in the lives of humanitarians and the communities they serve.

Centralised data gathering for mobile intelligence

In a crisis situation, data can be captured and collected in real time from a broad variety of sources – such as social media, text messages, sensors and CCTV cameras. As this data streams into the Command Centre, intelligence analysists can harness the power of technology to collate information regarding an incident in a cohesive, centralised manner.  From a single console, they are able to map details and locate responders, as well as remotely control access to sensitive areas. This can include shutting down utilities which are at risk and redirecting traffic and people away from hazardous zones. Suspicious vehicles or persons can be detected and tracked, using geo-fencing to alert responders when boundaries are crossed.

Data from multiple sources is thus transferred into mobile intelligence which allows humanitarians to act based on more advanced situational awareness. Using a combination of two-way radios, body-worn cameras and cameras mounted on drones, responders can stay in touch and up to date as events unfold, gathering, accessing and sharing information on the ground and from the air in real time.

This is already happening in New Orleans, where security cameras are placed in hotspots, businesses and homes. When an incident occurs, these cameras are on the scene instantly, recording events and detecting unusual activity for more effective crime resolution and safer communities. Body sensors and body-worn cameras can dramatically improve personnel safety by raising alerts the instant someone is injured or under threat and drone-mounted cameras can help to track suspects on the move.

These are just a few examples to demonstrate the tremendous potential for analytics and AI to optimise productivity and expand resources virtually. They can accelerate the transmission of intelligence, heighten awareness and promote better preparedness. The improved decision-making and collaboration which such technological advancement can offer helps teams to remain focused on the task and be their best in the moments that matter. And that is what digital transformation is all about.

Software evolution advances innovation in mission-critical applications and services for humanitarians in the field

While Motorola Solutions’ 90-year history is deeply rooted in pioneering voice-based systems, we are constantly seeking new ways to advance the communication lifeline and help humanitarians to meet ongoing challenges. Today, our company has established itself as a trusted, end-to-end communications and intelligence provider.  And that’s where we can offer you even greater value.

Motorola Solutions has continuously strived to understand the conditions humanitarians face in their daily operations. We talk regularly with humanitarian organisations to develop comprehensive, customised solutions that meet your particular requirements. And we work closely with customers to deliver high-tech, flexible and affordable voice and data solutions that support greater safety and expand capabilities, so you can be primed and prepared when you’re on the move.

Adding value to modern critical communication systems

Software is now leading the technological evolution, enabling us to bring users even greater functionality when and where they need it.

In a crisis situation, communication centres around data – capturing it, accessing it, sharing it and analysing it - so you can make more informed decisions based on improved understanding. But this can be tricky when you’re faced with growing threats to security and stretched resources. The challenge is compounded by having to work across disparate systems. This wastes valuable time, as you have to sift through - and manage - information from multiple sources. It also makes it difficult to co-ordinate activities for seamless interaction between work groups.

Motorola Solutions is here to help you solve the tasks you’re charged with in the quickest and most efficient way possible, with an integrated, end-to-end solution that provides a comprehensive picture. It’s about delivering the right information when, where and how it’s needed, to help  you increase situational awareness, streamline workflows and make better decisions, whether you’re in a situation room, out in the field or on site.

This is achieved thorough a multi-layered approach comprising:

•    Two-way radio -  instant, one-to-one/ group voice and data-rich communication

•    Broadband work group communications – unified PTT voice and data solutions for users across different devices and networks

•    Real-time tracking - of personnel, vehicles and supplies to optimise efficiency and enhance safety

•    Planning, managing and streamlining workflows, using job ticketing

•    Predicting and preventing emergency situations and automating processes for quicker response using Mission Critical IoT

•    Telemetry - for remote monitoring and control of perimeters, machinery, power supplies, sensors and alarms

•    Managed Services – ensuring your systems are maintained and managed so you can stay focused on the task at hand

Investing in New Capabilities

Motorola Solutions has acquired a number of companies that build on our track record of developing next-generation mission-critical solutions. This has enabled us to bring together artificial intelligence (AI) and human intelligence and to create new user interfaces for delivering information.

They include:

•    Video Security, body-worn cameras, live video feeds and sensors 

•    Data and video analysis using AI 

•    Integrated Control Room software and applications that centralise and simplify data collection, management and interpretation, to facilitate the co-ordination of diverse activities across multiple sites.

All these components combine to offer you integrated solutions that enhance safety and improve efficiency,  enabling you to become more aware, more prepared and more in control.

Talk to us today to find out how we can work with you to add greater value to your operations and create the solutions you need to meet challenges as they arise.

A study conducted over 10 years ago found that transport was “the second-biggest overhead cost to the humanitarian system after personnel… it estimated that a fleet of four-wheel-drive vehicles operated by international humanitarian organisations numbered over 100 000, with running costs nearing $1 billion per year. [The United Nations Environment Programme] estimates this fleet size will triple by 2050”[1].

Today, there are still large gaps in data for the efficient management of humanitarian fleets and this could be contributing to rising operating costs and increased safety risks.

Long-distance travel is unavoidable as humanitarian organisations have to transport staff, equipment and life-saving supplies to dislocated communities – most of which are in remote locations. So, it may seem almost impossible to reduce some of the costs inherent in the delivery of humanitarian aid. However, the implementation of tools to measure, monitor and manage transportation can result in significant savings, particularly within the humanitarian sector, and this has been supported by more recent studies.

Given the fleet management solutions now available to proactively monitor energy consumption, it has been estimated that humanitarian organisations could benefit from:

•    “at least 10 per cent reduction of fuel costs on ground transport
•    37 per cent reduction through behavior change and more efficient technologies
•    60 per cent savings on generation

 – all using currently available, affordable and proven practice and technology changes. At current prices, this could mean operational savings of over $517 million a year”[2].

A Solution that’s Simple, Compatible, Scalable and Affordable

Motorola Solutions’ approach to fleet management ensures compatibility with all UN vehicles, avoiding duplicating hardware equipment in the vehicle and allowing you to keep running costs low, while providing the flexibility to add capacity and features as required.

Here’s how it works:

•    Deploy a telematics hardware box with embedded GSM modem
•    Where relevant, add a VSAT modem, and/or integrate your existing two-way radio hardware (TETRA, DMR or HF) for tracking vehicles
•    Choose the best available technology to transmit data, depending on your location
•    Use GPS for always-transmit positioning
•    Consider buffering vehicle reports and transmit only when needed and affordable

We offer another solution with our Application Partner GINA to transmit additional data related to security, logistics and project management, using TETRA and MOTORBO, as well as GSM and Satellite networks. This enables you to gain a real-time view of operations across a unified platform, all on a single dashboard.

Advancing the Future of Fleet Management

Continuing Motorola Solutions’ history of innovation in fleet management, we recently expanded our portfolio with the acquisition of VaaS, to include data and image analytics for vehicle location.  This makes it possible for fixed and mobile licence plates to be captured and analysed automatically, helping to tighten security and shorten response times when an incident occurs.

Humanitarian organisations can now choose from a range of unique Fleet Management Solutions that empower your workforce to:

•    Share data intelligently  –  collect information and photographs from the field, produce incident reports and track the progress of projects

•    Improve  security – a panic button triggers an immediate email and SMS notification to pre-defined contacts; early warning messages alert convoys entering high-risk areas; evacuation routes are planned and mapped in advance; border crossings and unplanned journeys can be detected, offering greater protection of personnel

•    Enhance situational awareness – statistical data and real-time mapping locates personnel and vehicles and sends reports from the field

Whether you need to manage a small or large fleet, we can customise a cost-effective, scalable solution that will help you to:

•    Minimise accidents and speeding
•    Reduce vehicle maintenance, service costs and down-time
•    Promote greater accountability
•    Cut carbon emissions
•    Enhance personnel safety

To find out more about how your organisation can enhance operations with Motorola Solutions’ innovative fleet management technologies:

•    Contact me, Travis Heneveld, to talk about your particular needs
•    Learn more about Motorola Solutions’ TETRA and MOTOTRBO data infrastructure
•    Download our Application Partner GINA’s brochure

Surveillance cameras and video analytics may not be technologies which one would traditionally associate with humanitarian operations. However, breakthrough innovations in video surveillance are working with Motorola Solutions’ two-way radios and CommandCentral Aware platform to deliver a layered approach to security that is powerful, pre-emptive and preventative.

Real-time alerts and actionable information from an integrated source can offer humanitarians a detailed overview that enables more proactive monitoring, more effective communication and quicker response to incidents, reducing threats to personnel safety and providing greater protection of communities at risk, as well as securing valuable assets.

How it works

1 - Monitor - with smart surveillance

You may be aware that Motorola Solutions recently acquired Avigilon, an organisation that designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. This has enabled us to develop end-to-end security solutions, incorporating Artificial Intelligence (AI) and video analytics to search for suspicious activity based on specific criteria.

So, whether you’re needing to protect staff residences, storage facilities, high-value assets such as vehicles, medical equipment and cash or safeguard sensitive information, video surveillance provides real-time awareness to reduce theft and prevent damage. It can also empower guards by providing greater situational awareness to warn of fighting in the vicinity, alert them to suspicious vehicles or people and control access by screening visitors before they enter a site.

Avigilon’s Appearance Search  and Unusual Motion Detection (UMD) Technology makes it possible to search through hours of video easily and quickly, using face analytics and physical descriptions to identify and track the movement of people, vehicles or assets.

UMD technology learns how to detect and flag unusual motion, to automatically guide your attention to what’s important, pre-empting situations before they escalate, saving time and freeing up resources.

This sophisticated, self-learning AI solution alleviates the need to watch video cameras constantly and overcomes the limitations of the human attention span, bringing a new level of automation to surveillance.  It can also be added to any connected video stream or IP camera, to protect existing investments in non-analytic cameras.

2 - Communicate with greater awareness

When suspicious activity is detected, two-way radio empowers humanitarians to contact the right people instantly, share important information and make informed decisions about how to respond.

Information gathering can be further enhanced with Motorola Solutions’ Si500 Video Speaker Microphone (VSM) body-worn camera, which combines voice communication with video and still image capture to record events the moment they happen. With five integrated microphones, the Si500 can be combined with a Motorola Solutions digital two-way radio to enhance situational awareness in the field and make it easier to gather and review evidence.

This compact, rugged device could prove useful in the monitoring of aid programmes, refugee registrations or events such as elections, as well as to promote greater accountability.

3 - Respond according to actionable information

Motorola Solutions has integrated Avigilon’s video analytics technology into our CommandCentral Aware platform, to create a powerful, unified source of actionable information. Humanitarian organisations can harness this platform to access incident details, computer-aided despatch and records intelligence, geospacial data and real-time alerts from multiple sources.

The result is a more detailed and informed picture of what is happening that enables decisive action to be taken. Video analytics can also automatically alert humanitarians to critical events that may require further investigation, helping to proactively keep people safe and assets protected.

A unique system for safety

The combination of Motorola Solutions with Avigilon closes the circle in communication, saving time, money and resources, enhancing processes and procedures for a more proactive approach to safety. This layered approach gives humanitarians in the field reassurance that they are protected and promotes safer cities where citizens feel secure and communities can thrive.

For more information about how Motorola Solutions and Avigilon can work together to secure your operations, watch this video, or get in touch with me.