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Privacy Statement

Privacy Statement

Motorola Solutions ("MSI") recognizes privacy and security as being concerns for most individuals accessing the Internet, including our customers. This Statement describes how Motorola Solutions collects, uses and safeguards information you provide when using;;;;;; and (our "web sites") in accordance with the relevant legislation for the countries in which such data is being processed. By using our web sites, you consent to the collection and use of your information by Motorola Solutions as set forth in the policy currently in effect. Any changes to this Statement will be posted on our web sites. Motorola Solutions will take appropriate and reasonable measures to inform you when we update this Statement, consistent with the significance of the changes we make and will obtain your consent to any material changes if and where this is required by applicable data protection laws. You can see when this Statement was last updated by checking the date displayed at the bottom of this Statement.

The data controller(s) of the personal information collected via the Motorola Solutions Intranet website(s) are registered with the Information Commissioner’s Office and are as listed below:

  • Motorola Solutions UK Limited                           Registration Number Z7243174
  • Motorola Solutions Services Limited                  Registration Number Z1847582
  • Motorola Solutions, Inc                                       Registration Number Z9428854
  • Trustee(s) of the Motorola Pension Scheme      Registration Number Z8546778

Motorola Solutions has adopted a set of binding corporate rules ("BCRs"), which have been approved by the appropriate Data Protection Regulators in the European Union, effective May 2, 2013. For a copy of Motorola Solutions BCRs click here. The BCRs ensure that personal data of covered individuals in the European Union is protected while being processed by any of MSI's affiliates around the world. The information commissioner's Binding Corporate Rules Authorization is available at the ICO UK Website.

This Statement of privacy practices discloses the privacy policy for Motorola Solutions' public web sites. It applies to web sites operated by or on behalf of Motorola Solutions, Inc. and its applicable world-wide affiliated companies and subsidiaries.

For purposes of this Privacy Statement, the list of relevant entities can be found here.

Contact Us

Cookie Policy

This page describes our cookie policy for (the Website). If you do not accept this Cookie Policy please do not use this site.

You have choices with regard to the use of cookies. MSI has developed an online tool to help you identify and manage the cookies we use on (the Website). This Statement also provides information on what cookies are used by Motorola Solutions and the purpose of those cookies so that your “choice" is based on a clear understanding of what information Motorola Solutions collects through cookies and how it will use such information.

What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some websites may also contain images called ‘web beacons’ (also known as ‘clear gifs’). Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. Websites may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign (for example by counting the number of visitors).

Information collected by cookies and web beacons is not personally identifiable.

How do we use cookies?

We collect a number of cookies from our users for various reasons, not least to track our own performance – but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the site. Amongst other things, the cookies we use allow users to register to make comments, allow us to calculate how many visitors we have - anonymously, of course - and how long they stay on our site.

We do our utmost to respect users’ privacy. We use cookies to monitor and improve our services, products and solutions. We sometimes include links on our site to goods and services offered by third parties. Cookies may be used to track your visits to third party sites.

We believe that your experience of the site may be adversely affected if you opted out of the cookies we use.

There is also a detailed description of how we use the data we collect in our Privacy Policy please click here.

The cookies used by this website are categorized below:

What types of cookie are there and which ones do we use?

There are two types of cookie:

  • Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.

Cookies also have, broadly speaking, four different functions and can be categorised as follow: ‘strictly necessary’ cookies, ‘performance’ cookies, ‘functionality’ cookies and ‘targeting’ or ‘advertising’ cookies.

Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like registration or shopping baskets. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

Examples of how we use ‘strictly necessary’ cookies include:

  • Setting unique identifiers for each unique visitor, so site numbers can be analysed.
  • Allowing you to sign in to the website as a registered user.

Performance cookies collect anonymous data for statistical purposes on how visitors use a website, they don’t contain personal information, and are used to improve your user experience of a website.

Here are some examples of how we use performance cookies:

  • Gathering data about visits to the Website, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from.
  • For comparison with other websites using data collected by industry-accepted measurement and research companies.

Information supplied by performance cookies helps us to understand how you use the Website; for example, whether or not you have visited before, what you looked at or clicked on and how you found us. We can then use this data to help improve our services.

If you have registered with the Website we can combine the data from the web analytics and their cookies with the information you have supplied to us, so that we can make your experience more personal by recommending certain content to you based on your viewing behaviour or tailoring your emails with content you might find more interesting. We would only do this if you have given us permission to do so.

Functionality cookies allow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services.

Here are some examples of how we use functionality cookies:

  • Storing your user preferences
  • Restricting the number of times you are shown a particular advertisement (which is sometimes called ‘frequency capping').
  • Remembering if you've been to the site before so that messages intended for first-time users are not displayed to you.

Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers. They cannot determine who you are though, as the data collected is never linked to your profile.

The two main ways we use advertising and targeting cookies are set out below:

  • Interest-based advertising (or online behavioural advertising) is where cookies are placed on your device by our third party service providers which remember your web browsing activity and group together your interests in order to provide you with targeted advertisements which are more relevant to you when you visit the Website. Your previous web browsing activity can also be used to infer things about you, such as your demographics (age, gender etc.). This information may also be used to make the advertising on more relevant to you.
  • ‘Retargeting’ is a form of interest-based advertising that enables our advertising partners to show you advertisements selected based on your online browsing activity away from the Website. This allows companies to advertise to people who previously visited their website. These cookies will usually be placed on your device by third-party advertising networks.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about interest-based advertising, including how to opt-out of these cookies, please visit

How do I control my cookies?

You can restrict the use of Cookies on our site by using our cookie management tool. Please click on the Change Privacy Settings button, displayed on the bottom right-corner of each page.

You should be aware that any preferences will be lost if you delete cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning cookies off when using our Website for these reasons.

Additionally, most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Firefox
Cookie settings in Chrome

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.

Mobile Applications and Use of Information in the Social Computing Environment

Motorola Solutions also provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.

When registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Statement.

After completing your registration and with your permission, any other content you voluntarily post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms may be made available to others inside and outside Motorola Solutions.

If you do not wish this information to be made broadly available you can cancel your registration at any time. However, you may not be able to participate on these social platforms once your cancel your registration.

Mergers or Acquisitions or Sale

We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control to another company. In such transactions, your personal Information may be included in the transferred business assets. Such company will assume the rights and obligations regarding your personal Information as described in this Privacy Policy. You agree that we can accordingly assign, sell, license or transfer any personal information that you have provided to us to those third parties directly involved in the transfer or disposition of such assets.

Also, in the unlikely event of our bankruptcy or insolvency, your personal information may be included in the transferred assets to third parties.



What choices do I have regarding collection, use and distribution of my personal information?

Motorola Solutions or its business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s). Your communications preferences can be managed at the Communications Preference Centre.

On certain types of Motorola Solutions promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.

Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you or your company may be unable to participate in certain programs or activities sponsored by Motorola Solutions.

Under the law of certain countries, you may also have the right to access (review, correct, amend or delete) your personal information by contacting Motorola Solutions. Individuals are responsible for providing Motorola Solutions with accurate and complete personal information, and for contacting Motorola Solutions if correction of such information is required. We will strive to keep information we hold about customers accurate.

If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.

Please direct any questions concerning Motorola Solutions' privacy practices to Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. Inquiries or requests may be mailed to:

Motorola Solutions UK Limited
Data Protection Office
Nova South
160 Victoria Street
London, SW1E 5LB
United Kingdom

How to Contact Us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Privacy Office at Please provide your name and contact information along with the request.

Motorola Solutions UK Limited
Data Protection Office
Nova South
160 Victoria Street
London, SW1E 5LB
United Kingdom

EU Privacy Points of Contact

Motorola Solutions, Inc. has designated specific representatives you can contact in the EU in the following countries: Germany, Greece, Italy, Poland, Portugal, Spain and United Kingdom or please send an email to indicating your country of residence and we will route you to the appropriate Motorola Solutions data protection EU representative.