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Privacy Statement

Privacy Statement

Motorola Solutions recognizes privacy and security as being concerns for most individuals accessing the Internet, including our customers. This Statement describes how Motorola Solutions collects, uses and safeguards information you provide when using our web sites in accordance with the relevant legislation for the countries in which such data is being processed. By using our web sites, you consent to the collection and use of your information by Motorola Solutions as set forth in the policy currently in effect. Any changes to this Statement will be posted on our web sites, so please check back periodically to ensure you have the most current Statement.

Motorola Solutions has adopted a set of binding corporate rules ("BCRs"), which have been approved by the appropriate Data Protection Regulators in the European Union, effective May 2, 2013. For a copy of Motorola Solutions BCRs click here. The BCRs ensure that personal data of covered individuals in the European Union is protected while being processed by any of MSI's affiliates around the world. The information commissioner's Binding Corporate Rules Authorization is available at the ICO UK Website. For more information click here.

This Statement of privacy practices discloses the privacy policy for Motorola Solutions' public web sites. It applies to web sites operated by or on behalf of Motorola Solutions, Inc. and its world-wide affiliated companies and subsidiaries.

Contact Us

This Statement applies to the online processing of personal information via web sites operated by Motorola Solutions, Inc. ("Motorola Solutions") and its worldwide affiliated companies and subsidiaries (See About Motorola Solutions).

Highlights of Motorola Solutions' Online Privacy Statement follow immediately below, or read the full text.

 

What personal information is collected?      

  • We collect personal information you voluntarily choose to provide such as your name, address, email address, phone numbers and/or other categories of personal information, such as payment card information.
  • Our web server logs may collect additional information, such as the domain names of visitors to our web sites, in order to measure the use of our web sites and to improve content.
  • We may use cookies to manage areas of our web site and to deliver a better web site experience to our users. You have choices with respect to cookies.

How is my personal information used?

  • We may use personal information to facilitate order processing; to contact you if a problem arises with your order; to facilitate the employment application process; or for other uses consistent with this Statement.
  • Except as outlined in this Statement or on our web sites, we do not provide your personal information to third parties without your consent.
    We share the information you provide with Motorola Solutions subsidiaries and related companies.
  • We may also share your personal information with third-party business partners so that they may provide services to Motorola Solutions that are consistent with this Statement and our web sites, or as part of a specific product, service, or promotion.
  • In addition, we may disclose personal information in special cases, such as when we believe in good faith that the law requires it.
     

What choices do I have?

  • If you do not want to receive e-mail, direct mail or targeted advertisements regarding our products and services, simply tell us when you provide your personal information or by following the directions on our web sites to remove your name from our mailing list(s). Click here to manage your communications preferences.
  • You have the right to access (review, correct, amend or delete) your personal information by contacting Motorola Solutions.
  • If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.
     

What about information security?

  • When you place an order or provide personal information, we employ certain security measures, such as encryption where appropriate.
  • The personal information you provide may be transmitted, used, stored and otherwise processed outside of the country where you submitted that information, including jurisdictions that may not have data privacy laws that provide equivalent protection to such laws in your home country.
  • Regardless of where these activities occur, we take appropriate steps to ensure that your information is treated securely.
     

What about my child's privacy?

  • Our web sites are intended for use only by persons over the age of 13 or as required by local law. Persons under the age of 13 should not submit personal information to Motorola Solutions.

How do I contact Motorola Solutions?

  • Please direct any questions concerning Motorola Solutions' privacy practices to privacy1@motorolasolutions.com. Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. Or, mail your inquiry/request to:

    Motorola Solutions UK Limited
    Law Department
    Nova South
    160 Victoria Street 
    London, SW1E 5LB
    United Kingdom

WHAT ABOUT COOKIES?

When you enter our site, our server may attach a small text file to your hard drive called a cookie. A "cookie" is a text file containing small amounts of information which is downloaded to your device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies help Motorola Solutions deliver a better web site experience to our users. Please refer to www.allaboutcookies.org for more information about cookies.

You have choices with regard to the use of cookies. Recent amendements to the European Directive-2002/58/EC require companies that use cookies or other tracking technologies to gather information on EU citizens to obtain "informed consent" before they can store or retrieve any information on a computer or any other web-connected device. As such, MSI will develop an online tool to help you identify and manage the cookies we use on the Motorolasolutions.com web site. This Statement also provides information on what cookies are used by Motorola Solutions and the purpose of those cookies so that your choice to "opt-in" is based on a clear understanding of what information Motorola Solutions collects through cookies and how it will use such information.

The cookies used by Motorolasolutions.com are categorized based on the International Chamber of Commerce UK Guide published in April 2012 and may include:

• Strictly Necessary Cookies

• Performance Cookies

• Functionality Cookies

• Targeting or Advertising Cookies

STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to navigate the web site and use its features, such as accessing secure areas of the web site. Without these cookies, services you have asked for like shopping baskets, e-billing or security purposes cannot be provided. Motorola Solutions will not use strictly necessary cookies to advertise products or services to you, or to remember your preferences or username beyond your current visit.

Performance Cookies

These are cookies that collect information about how visitors use a web site (although not information that personally identifies visitors), or that can be used for web site analytics. All information these cookies collect is aggregated and therefore anonymous. The information collected is only used to improve web site functionality.

Below is a list of cookies used by MSI which fall into the category of "Performance Cookies:"

Cookie

Purpose

More Information

gomez

Gomez provides web optimization services that help us monitor and manage the performance of our web sites and web-based applications.

http://www.compuware.com/about/privacy.html

google analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

http://www.google.com/privacypolicy.html

webtrends  

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

http://webtrends.com/privacy-policy/

Functionality Cookies

These are cookies that allow a web site to remember choices a visitor makes (such as user name, language, or region) or provide services or personalization a visitor has asked for (such as watching a video or commenting on a blog) to enhance the web site experience. The information these cookies collect will not be used to target you with advertisements on other web sites and cannot track visitors' browsing activity once they have gone to another web site.

Below is a list of cookies used by MSI which fall into the category of "Functionality Cookies:"

Cookie

Purpose

More Information

brightcove

Brightcove is a leading online video platform and is used on our site to publish and distribute videos on the Web.

http://www.brightcove.com/en/privacy/

baynote

Baynote helps to automatically display content recommendations to website visitors. While the user stays anonymous, it watches what site visitors do on our site and learns which products, pages and documents "like-minded" people prefer.

http://www.baynote.com/legal/privacy/

neolane

Neolane uses persistent first class cookies to track site visits for both anonymous visitors and those identified by previously opened emails sent to them. Some of this information may be used to display more personalized content to those users who then visit our site.

http://www.neolane.com/usa/neolane-privacy-policy

twitter button

Twitter is a service used to communicate and stay connected through the exchange of quick, frequent online and mobile messages.

http://twitter.com/privacy

Targeting or Advertising Cookies

These are cookies that are used to deliver advertisements more relevant to a visitor's interests, limit the number of times a visitor sees an advertisement, and measure advertisements' effectiveness. They are usually placed by an ad network with a web site operator's permission. In some cases targeting or advertising cookies will be linked to site functionality provided by a third party organization.

Cookie

Purpose

More Information

demandbase

We are using Demandbase to personalize the user experience on our site. The user is anonymous. Only anonymous individual activities and interests may be conveyed to others.

http://www.demandbase.com/about/privacy/

facebook

Facebook is an online social network accessible to anyone with an active email address. People use Facebook to keep up with friends, upload photos, share links and videos, and learn more about the people they meet. The user's IP address is captured. Facebook shares data with third parties.

http://www.facebook.com/policy.php 

google +1

Google operates an Internet search engine, offering targeted search results from billions of web pages. Results are based on a proprietary algorithm called PageRank, and advertisers deliver relevant ads targeted to search queries or Web content. The Google Network is a network of third-party customers that use Google's ad programs to deliver relevant ads to their own sites. Google subsidiaries include YouTube and DoubleClick. The user's IP address is captured.

http://www.google.com/policies/privacy/

Google Analytics User ID Tracking

Google Analytics User ID tracking allows your site to be able to track authenticated user engagement from multiple devices and different sessions with unique ID’s.

http://www.google.com/policies/privacy/

Mobile Applications and Use of Information in the Social Computing Environment

Motorola Solutions also provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.

When registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Statement.

Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms may be made broadly available to others inside and outside Motorola Solutions.

Mergers, Acquisitions, or Sale

We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control to another company. In such transactions, your personal Information may be included in the transferred business assets. Such company will assume the rights and obligations regarding your personal Information as described in this Privacy Policy. You agree that we can accordingly assign, sell, license or transfer any personal information that you have provided to us to those third parties directly involved in the transfer or disposition of such assets.

Also, in the unlikely event of our bankruptcy or insolvency, your personal information may be included in the transferred assets to third parties.

 

 

What choices do I have regarding collection, use and distribution of my personal information?

Motorola Solutions or its business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s). Click here to manage your communications preferences.

On certain types of Motorola Solutions promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.

Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you or your company may be unable to participate in certain programs or activities sponsored by Motorola Solutions.

You also have the right to access (review, correct, amend or delete) your personal information by contacting Motorola Solutions. Individuals are responsible for providing Motorola Solutions with accurate and complete personal information, and for contacting Motorola Solutions if correction of such information is required. Please note that, where permitted, we may charge a nominal fee for fulfilling access requests and that we reserve the right to disallow unreasonable requests for access.

If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.

Please direct any questions concerning Motorola Solutions' privacy practices to privacy1@motorolasolutions.com. Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. Inquiries or requests may be mailed to:

Motorola Solutions UK Limited
Law Department
Nova South
160 Victoria Street
London, SW1E 5LB
United Kingdom

 

How do I contact Motorola Solutions?

Please direct any questions concerning Motorola Solutions' privacy practices to privacy1@motorolasolutions.com. Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. Or, mail your inquiry/request to:

Motorola Solutions UK Limited
Law Department
Nova South
160 Victoria Street
London, SW1E 5LB
United Kingdom