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Created Jul 27 2020, 10:38 AM by Mimmo Marchetti

Changing the way we communicate

We are facing a particular moment in time when we are all being called upon to change our habits and lifestyles. It is a time when prevention and control, along with a deep sense of accountability to ourselves as well as to others, have become the key elements in this historical change.

Our way of communicating is changing too, becoming more focused on information that really matters in these challenging times. The need for collaboration is greater than ever before and the focus on communities has become even more important.

Motorola Solutions has always worked closely with our customers, listening to what end users need to help them face new challenges and having the agility to adapt quickly to changing situations. So as we consider how to support your humanitarian operations through these uncertain times, I would like to talk about communication, tracking, security, and logistics.


Responding promptly to emergency situations during the Covid-19 pandemic means allowing people to continue to communicate, while observing social distancing which makes face-to-face interactions difficult.

Motorola Solutions is enabling secure communications by allowing operators to use their existing devices, such as smartphones, to connect instantly and seamlessly across networks. In fact, we have made our Push-to-Talk service available to key workers free of charge for the first three months.


This is becoming the most critical area for all organisations, particularly for monitoring outbreaks and affected people, as well as for protecting humanitarian workers. The good news is that our tracking solutions can natively integrate with Covid-19 real-time monitoring features, to make this task easier and more efficient to manage.


Another area which is even more relevant today, is enabling the interception of possible Covid-19 cases before they access any protected areas, camps, or buildings. Our video analytics solutions now include all the capabilities to enable correct upfront screening and to continue to support operations in a safe manner.
Occupancy counting, face mask detection and thermal elevated temperature detection are just a few examples of how we have adapted our video solutions to Covid-19 emergency response.


The pandemic has had a huge impact on the availability of resources as well as budgets. Having real-time visibility of goods enables you to make them available as soon as they are needed, reducing wastage and spoilage. Our mission for humanitarian support is also to help you increase efficiency by having all critical equipment protected and inventoried.

And last but not least is the importance of integration. All service providers are changing their support models due to the limitations imposed by travel restrictions. New remote support models, both for deployment and for certification and training, are available to keep you updated and in touch throughout this crisis.

These are some of the measures we have put in place to help humanitarian organisations to continue to deploy solutions rapidly and cost-efficiently.

For further information, click on this link to access our Covid-19 Response Technology brochure.

We are planning some webinars with our subject matter experts to cover the above topics in the near future, so stay tuned. I am available for any questions in the meantime, so please do get in touch.

We are here to listen and to help.

Stay safe and stay well.

Mimmo Marchetti                                             

United Nations and International Accounts Manager

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