Flexibility: Achieve a greater level of tailoring at each agency level. Extensible interfaces adapt to requests from other agencies and departments. Designed from the ground up to meet your agency’s needs, today and tomorrow.
Intuitive, User-centric Interface: Quickly and intuitively view relevant information displayed in a manner customized to your agency needs. Order and syntax of command line entries can be customized for greater process efficiencies, quicker training and reduced error rates.
Geospatial Intelligence: Direct access to spatial databases enables location verification and information storage. Geo-routing and calculations provide robust incident and unit management. A real-time view of resources provides heightened awareness of organizational deployment, community hot spots and unresolved community needs for greater personnel mobilization and allocation efficiencies. Instant Automatic Resource Location (ARL) playback is directly accessible from the dispatcher map.
Advanced Functionality: Photographs, video and other multimedia files from an incident record can be stored for future reference. Supervisor dashboard provides real-time views into dispatch center operations. Intuitive “Work Assist” feature provides rapid access to necessary information. Automatic searching for previous vehicles, persons and incidents enables a more informed response. Browser-based administration tools provided for system configuration, provisioning, monitoring and reporting.
NG9-1-1 Call Control Integration: Handle next next-generation calls, texts and multimedia directly within PremierOne Computer-Aided Dispatch (CAD), so call takers and dispatchers can access 9-1-1 and CAD controls from one application using a single keyboard and mouse, enabling them to answer a call, create an incident, dispatch and release a call in as few as four simple keystrokes.
Responder Location: Integrate PremierOne CAD with PremierOne Responder Location for greater visibility to your entire operation with first responder tracking. Supervisors and dispatchers see an improved real-time view of resources for increased situational awareness and better dispatch decisions. When responders need help, you know exactly where to send back-up.
CAD-to-Radio Messaging: Integrate PremierOne CAD with ASTRO 25 Advanced Messaging Solution so personnel can automatically receive dispatch information and remotely update their status from a data-enabled Motorola Solutions two-way radio. With access to this information, first responders are able to make on-the-spot decisions, freeing air time for critical voice communications.
One Platform: A common platform ensures the ability to share consistent and uniform information across PremierOne and third-party applications. Service Oriented Architecture (SOA) designed on Microsoft® .NET technology increases operational, reporting and administrative efficiencies across multiple applications and platforms. A scalable architecture supports growth and expansion as public safety needs change.
Seamless and configurable workflow for faster data entry and reduced training time.
Faster dispatch times and increased intelligence heading to scene.
Integrated SQL Server Reporting Services for comprehensive data analysis.