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Overcome complexity.
So you’re ‘always on’.

Downtime is not an option. Managed and Support Services deliver mission-critical availability, security and resiliency for your entire technology ecosystem.

Service Desk and Technical Support

Access 24X7 remote and onsite support for your devices, infrastructure, video cameras and command center software for swift resolution of system issues.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Monitoring and Management Services

Ensure availability & security - from everyday routines to disasters - with proactive & predictive services that give you complete visibility and control.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Cybersecurity Services

Shield your ecosystem with services that align to the National Institute of Standards & Technology framework to detect, prevent and respond to cyber attacks.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Mission-critical ITIL framework

Our service delivery model for mission-critical operations is designed from experience managing public safety’s most demanding disasters around the world.

Automation and Analytics

Our rich data lake and tool sets accelerate service response and easily scale operations to manage the peak load of an emergency or disaster.

Machine learning continuously optimizes system performance and prevents system issues

Sensor-based diagnostics proactively monitor systems and detect incidents

Intelligent alerts deliver predictive and prescriptive insights to inform actions

Automation and Analytics

Our rich data lake and tool sets accelerate service response and easily scale operations to manage the peak load of an emergency or disaster.

Machine learning continuously optimizes system performance and prevents system issues

Sensor-based diagnostics proactively monitor systems and detect incidents

Intelligent alerts deliver predictive and prescriptive insights to inform actions

Proven experience. Proven scale. Proven outcomes.

4M Managed Users
4M Managed Users

Always-on and always-secure mission-critical operations across industries
20M Events Monitored
20M Events Monitored

Proactive and automated identification of system incidents on a daily basis
100K Customers
100K Customers

Trusted to support public safety & enterprise operations around the world
13K Systems Install
13K Systems Installed

Mission-critical networks that withstand the toughest conditions & environments
Contact Us

Need a trusted service provider to manage your mission-critical operations?

Safer as one

Motorola Solutions has created the first and only mission-critical ecosystem built for public safety. Experience the power of unified voice, data, video and analytics in one, connected ecosystem.

Learn More
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Mission Critical Communications

Mission-critical infrastructure & devices enables voice & multimedia collaboration to keep you safe & aware.

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Command Center Software

Unified & integrated software seamlessly shares information & enables collaboration throughout your workflow.

Learn more
video security analytics
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Video Security & Analytics

AI-enabled analytics combine with cameras, access control, infrastructure & software to focus your attention.

Learn more
Learn more
Learn more

Managed & Support Services

Services ensure the systems you rely on every day are ready, secure & current with technology advancements.

Learn more
Learn More

Mission Critical Communications

Mission-critical infrastructure & devices enables voice & multimedia collaboration to keep you safe & aware.

Learn More
Video Icon Image Alt Text

Command Center Software

Unified & integrated software seamlessly shares information & enables collaboration throughout your workflow.

Learn more
internal URL

Video Security & Analytics

AI-enabled analytics combine with cameras, access control, infrastructure & software to focus your attention.

Learn more
Learn more

Managed & Support Services

Services ensure the systems you rely on every day are ready, secure & current with technology advancements.

Learn more
Learn More
Internal image
video security analytics
Learn more
Keith Johnson

Whether a routine call or an all-out emergency, we depend on our managed services partner to help us get the right help to our citizens.

Keith Johnson

Fire Chief, Loudoun County, Virginia
Get performance data anytime, anywhere, on any device.

Get performance data anytime, anywhere, on any device.

Mitigate risk and enhance system performance with MyView Portal’s customizable insights and dashboards.

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