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Device Services

Your radios are your communications lifeline. Make sure they're always on and never failing.

There is no substitute for voice communication

When seconds count, your message must get through. Streamline device management and optimize the performance of your radios so your team is always connected.

Device programming and provisioning

Device services give you back time by taking care of software and security updates, batch programming, centralized database hosting and on-site setup and training.

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Technical support and preventive maintenance

Make sure your devices are always available with on-site and remote technical support, preventive maintenance, hardware repair and replacement.

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59% of radio managers cite programming as a major challenge. Need help?

Select the right service package for your radios

Services for APX™ two-way radios

Choose from essential, advanced and premier service packages to maintain and program your APX™ two-way radios for peak performance.

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Services for LTE devices

Gain peace of mind with technical support to troubleshoot problems and hardware repair to properly restore your device.

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Services for MOTOTRBO™ radios

Ensure peak performance of your radios with software updates and maintenance, premium features, technical support and hardware repair.

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Services for Nitro™ radios

Get access to certified access updates, expert repair and technical support for your two-way radios with Nitro services.

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Services for WAVE devices

Provide your team with a complete out of the box experience with technical support, hardware repair and software updates.

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You should be able to see how your radios are performing - from anywhere, anytime, on any device.

You should be able to see how your radios are performing - from anywhere, anytime, on any device.

MyView provides visibility of your radio fleet status and health, online 24/7. You can access service case history, firmware and software status information and more, to measure performance and make informed decisions.

Discover the right services for your ecosystem

Infrastructure services

Infrastructure Services

Software Services

Software Services

Video services

Video Services

Cybersecurity services

Cybersecurity Services

Everything now is software driven from the standpoint of maintenance. We live in exciting times with where the technology has taken us.

John Lozar

System Coordinator, DU-COMM, DuPage County

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