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Device Services

ARE YOUR DEVICES OPTIMIZED TO THEIR FULL POTENTIAL?

Don't get left behind. Simplify your radio programming and stay up to date.

Reliable management of your communication devices

We provide expertise dedicated to supporting your device management needs.

Cloud-based programming from months to minutes

RadioCentral, our cloud programming platform, allows you to send updates directly and securely to personnel, without ever handling the radios.

Southern California Edison shines a light on strategic device management

Southern California Edison is communicating better using Premier managed services, and is able to focus on what they do best- delivering safe, reliable power. Follow Southern California Edison’s story on Premier Managed Services.

Moving from reactive to proactive radio management services.

Follow DuPage County's story on Consolidation and Integration.

Manage complexity with proactive device management.

Washington, DC Office of Unified Communications shares their best practices and address how to get started with device management and what the benefits are.

Get performance data anytime, anywhere, on any device.

Get performance data anytime, anywhere, on any device.

Mitigate risk and enhance network performance with MyView Portal’s customizable dashboards.

You can count on our solutions to keep pace with innovation at a predictable cost.

Essential services

Essential services

Technical support when and where you need it, so you can maintain and restore your system.

Advanced services

Advanced services

Rely on us to monitor and update your network, providing improved network response and continuity.

Premier services

Premier services

Transfer all or part of your system operations to our managed services team to maximize performance and reduce risk.

Services for your device



APX Services

Choose the right level of services you need to maintain and program your APX™ two-way radios for peak performance.

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APX NEXT Services

With APX NEXT two-way radios, your ownership experience is streamlined, so your most valuable resources stay focused and ready.

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LTE Services

Gain peace of mind with technical support to troubleshoot problems and hardware repair to properly restore your device.

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MOTOTRBO Services

Ensure peak performance of your radios with software updates, premium features and hardware repair services.

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MOTOTRBO Nitro Services

Be more productive with software updates via cloud, technical support and hardware repair.

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WAVE Services

Provide your team with a complete out of the box experience with technical support, hardware repair and software updates.

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Everything now is software driven from the standpoint of maintenance. We live in exciting times with where the technology has taken us.

John Lozar

System Coordinator, DU-COMM, DuPage County

Sales Resources

Internal Presentations

Technical Support Services Presentation

An internal presentation that describes our support, repair & replacement and preventive maintenance services. Additional information is found in the notes area of each slide.

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