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Service packages

Delivering the right level of technical support and hardware repair services to meet your needs.

For public safety agencies tasked with mission-critical communications, assuring peak radio performance is critical. Efficient and cost-effective management of an ever-evolving radio technology ecosystem is complex, requiring the right set of expertise and tool sets. You can rely on us to help you maximize the value of your radio investments with the right level of services designed specifically for your needs.

Services for WAVE Devices

Essential Services provide you with technical support to troubleshoot problems and hardware repair to properly restore your two-way radios.

Warranty

Downloadable appCoverage period - 1 year

Option to add MOTOTRBOCoverage period - 2 years

Downloadable appHardware repair - manufacturing defects only

Option to add MOTOTRBOHardware repair - manufacturing defects & normal wear & tear

Downloadable appRemote technical support - 8/5

Option to add MOTOTRBOPriority repair

Essential

Option to add MOTOTRBOCoverage period - 1 year

Downloadable appCoverage period - 2 years

Option to add MOTOTRBOHardware repair - manufacturing defects only

Downloadable appHardware repair - manufacturing defects & normal wear & tear

Downloadable appRemote technical support - 8/5

Downloadable appPriority repair

Resources

Service information

Essential Services

Essential Services for WAVE Two-way Radios

Technical support and hardware repair to restore radios.