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Operator Operator Operator

Operator

The intelligence engine for your security team.

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Your SOC, revolutionized by AI

Reimagine your security operations with AI-powered automation so you can proactively triage events, detect threats and automate responses.

Unified view

AI powered event triage

Operator cuts through false alerts by automatically verifying and combining signals, giving you a clear view of the most serious threats.

Event automation

Automate and escalate responses

Operator's AI agent acts as a member of your response team, coordinating devices and automating responses while ensuring humans are always aware and in control.

Platform integration

Step-by-step response plans

AI generated, dynamic response plans seamlessly blend with traditional procedures to guide operators to resolve incidents faster, with confidence.

A unified operational view

View, analyze and respond to incidents instantly, without needing to switch applications.

Response view

The main view for incident response features a prioritized queue, response plan, focused map and timeline with AI insights for effective responses.

Monitor view

This view includes a filterable device list so you can setup video mosaics, see device statuses and interact with devices such as access points.

Map view

An ideal geospatial view for a multisite SOC, the map shows open incidents and allows operators to act on them directly from the map.

Are you ready to see what AI automation can do for your SOC?

Easy deployment. Instant impact.

Operator is a cloud solution with no on-premises hardware, enabling rapid deployment with smart defaults and a pre-built library of response plans to get you started right away. Our Professional Services team ensures a seamless setup. We empower you to maximize your security investment, providing expert enablement and integration while adhering to your SOPs.

Physical security operations center FAQs

Our solution experts are happy to help with pricing. Simply provide us with some quick information and our team will be in touch with you as soon as possible. Get pricing

A modern PSOC typically integrates video management systems (VMS), access control systems, cameras, alarms and sensors. This helps provide a complete view of operations that is needed for incident detection and verification. Get pricing

Automation software streamlines operations in a PSOC, working to improve incident detection and verification, as well as response. It can help automate threat monitoring and triage, to reduce noise and false alarms. Once an incident is verified, it can generate a suggested course of action and automate routine responses. This acts as a force multiplier for a PSOC, enabling teams to take a supervisory role that lets them act faster and more decisively. Get pricing

The core components of a PSOC includes video security, access control, alarms and sensors. In an optimal set up, the security stack is well integrated to eliminate data silos, usually through a centralized SOC automation platform that aggregates data and acts as a central intelligence engine. Get pricing

There are a variety of roles within a PSOC team, depending on the size and type of organization. Typically there are frontline roles, like operators, supervisors and managers who monitor and respond to incidents. Depending on the organization, PSOC teams may include or interact with roles like guards, school resource officers or loss prevention personnel.  Leadership tiles, like CSO, CISO, VP of Security or Head of Threat Intelligence may provide strategic oversight. Get pricing