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When a child goes missing at a mall, how do you find them? When a child goes missing at a mall, how do you find them? When a child goes missing at a mall, how do you find them?

When a child goes missing at a mall, how do you find them?

Connecting your technology, staff and law enforcement to oversee mall operations, communicate efficiently, and share vital situational data for a secure shopping experience.

Safer outcomes require a unified approach

When safety is at stake, people and technologies must come together to detect, respond and resolve incidents.

Detect

Mall security tracks missing child

A lively weekend shopping trip turns to distress as a family reports their son missing at the mall. After describing what their son and what he was wearing - a red jacket - security runs a search through the video security system using the description. The system quickly identifies footage showing the child leaving with an unrecognizable adult.

Products that make it possible

H6A Dome camera

H6A Dome camera

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Avigilon Unity Video

Avigilon Unity Video

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MOTOTRBO Ion

MOTOTRBO Ion

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Wave PTX

Wave PTX

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Respond

Security tightens exits, alerts police

Realizing a possible case of abduction, the mall security team springs into action - sharing the missing child's details including his clothing and last seen area among the security staff. Simultaneously, they also decide to contact law enforcement with the pressing concern.

Products that make it possible

Rave Collaborate

Rave Collaborate

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 MOTOTRBO ION

 MOTOTRBO ION

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Critical Connect

Critical Connect

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CommandCentral AXS

CommandCentral AXS

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Avtec Scout

Avtec Scout

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Live video feed and unified communication across teams

The dispatcher who is notified creates an incident and assigns nearby units to respond. With access to real-time mall video security feed, they bridge mall security with incoming first responders on a unified talkgroup and implement a geofence ensuring seamless communication across team.

Products that make it possible

PremierOne CAD

PremierOne CAD

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CommandCentral AXS

CommandCentral AXS

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APX NEXT

APX NEXT

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CommandCentral Aware

CommandCentral Aware

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MOTOTRBO ION

MOTOTRBO ION

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Appearance search aids in safe recovery

Using appearance search, the security officer spots the child with the suspect and share the info with law enforcement. Adhering to safety protocols, they closely monitor without engaging using video security, avoiding risk escalation. Responding officers arrive on scene with lights ON and apprehend the suspect, securing the unharmed child.

Products that make it possible

H6A PTZ camera

H6A PTZ camera

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Unity On-Prem VMS

Unity On-Prem VMS

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Avtec Scout

Avtec Scout

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APX NEXT

APX NEXT

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Resolve

Case report compiled and sent for prosecution

Officers generate an incident report and record witness statements and their narratives. The real-time crime center exports video of the event from the building and add it to the case created by the incident report. Officer body camera footage is also automatically added. Everything is redacted, packaged up and sent to local prosecutors.

Products that make it possible

CommandCentral Responder

CommandCentral Responder

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Unity On-prem VMS

Unity On-prem VMS

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CommandCentral Evidence

CommandCentral Evidence

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PremierOne Records

PremierOne Records

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VideoManager EL

VideoManager EL

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Build your successful strategy for retail safety.

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