Service packages
Our Service packages provide you with a reliable approach to protect your investment.
Select from our three service levels which can provide repair and technical support, improved system response and continuity or fully-managed services for maximized system performance and reduced risk.
Essential services
With essential services you can get access to 24/7 technical support, hardware repair and preventive maintenance when and where you need it, so you can maintain and restore your system.
Advanced services
With advanced services you can rely on us to monitor and upgrade your system for improved network availability and enhanced security. We ensure that you stay current and future-proof with the latest system technology and features for maximal performance
Premier services
With premier services you can transfer day-to-day accountability to us to operate and manage your system end-to-end. We ensure that we deliver on availability, coverage and capacity in line with Service Level Agreements (SLAs)
Resources
Customer presentations
Solution Briefs
ASTRO System Monitoring for Public Safety
Protect your ASTRO radio system from downtime with 24/7 system monitoring.
ASTRO System Monitoring for Federal Agencies
Protect your ASTRO radio system from downtime with 24/7 system monitoring.
ASTRO System Monitoring for Enterprise
Protect your ASTRO radio system from downtime with 24/7 system monitoring.
ASTRO Managed Detection and Response (MDR)
Learn how our 24/7 security monitoring can mitigate cyber threats.
ASTRO Site Satellite Resiliency Solution Brief
Learn how satallite backhaul can help protect your critical communications.
Federal Cyber Services for ASTRO Systems
Our services to help U.S. Federal organizations meet cybersecurity mandates.
ASTRO Network Monitoring
Round-the-clock monitoring for our ASTRO, microwave and MPLS elements.
Radio Site Video Security service
Protect unmanned radio towers from vandalism and copper theft with video security.
White Papers
Videos
Network Monitoring Services
Optimize performance with experts, automation and analytics.
