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SmartIncident: When every second counts SmartIncident: When every second counts SmartIncident: When every second counts

SmartIncident: When every second counts

Streamlining communication between responders and dispatch teams, SmartIncident enhances situational awareness and supports better-informed decision making – helping personnel be more effective and stay safe.

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Situational awareness that’s always at hand

SmartIncident is a CAD client that gives frontline responders a clear, consolidated view of assignments, unit status updates, map views and multimedia – right on their radio.

Radio and touchscreen

Critical incident related information on your radio

Unit status updates, assignments, maps, multimedia and CAD comments.

dispatcher in front of computer

Faster, more efficient response workflow

Reduced risk of misinterpreting crucial information.

Situational awareness

Enhanced real-time situational awareness

Consolidated view of critical information for responders.

SmartIncident puts critical information at frontline workers' fingertips

One-touch unit status updates and other notifications cut radio traffic between dispatchers and first responders, leaving more airtime free for critical conversations.

Incident Information screen

Assignment notifications, unit status updates, maps, hazards, etc. are consolidated in a clear interface on the touchscreen of every responder’s radio.

Mapping screen

Easily view unit locations and active incidents on your radio, without relying on dispatch or in-vehicle MDT.

Multimedia screen

View key incident information such as photos and videos captured at the scene as well as documents and other relevant multimedia.

Status selection screen

Update your unit status from on your radio, freeing air time for urgent communications between dispatchers and first responders.

Get a demo of SmartIncident.