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      • Key Mission Critical Challenges for Connecting Africa Author: Tunde Williams

        Published 21 days ago by Paul Jeffs
        • MOTOTRBO
        • LTE
        • Fire
        • TETRA
        • Emergency Medical Service (EMS)
        • Police
        • ASTRO 25

        Mission Critical Technologies Africa 2018 in Cape Town, 13-15 November 2018

        I am excited to be exhibiting and speaking at this year’s Mission Critical Technologies Africa.

        We will be showing how we can use our technology to solve communications challenges faced by police, fire and rescue, ambulance and other public safety agencies throughout Africa.

        What are those challenges?

        • Challenge 1 - Harnessing the complementary benefits of digital radio and mobile broadband technologies.  Many public safety service providers are planning for an extended period of co-existence for digital radio systems and mobile broadband networks.  This is understandable given that LTE mobile broadband networks promise access to cutting-edge, transformative applications that will enhance frontline personnel safety, improve situational awareness and boost productivity. TETRA land mobile radio systems, however, remain the best choice for supporting mission-critical voice services. How are you planning to maximise the benefits of TETRA coexistence with LTE?
        • Challenge 2 - Managing diverse data from an increasing number of sources. With the increasing adoption of wearables, and the growing number of information sources, we are fast approaching a tipping point. This is where the risk of not knowing what we know increases. How do you isolate that critical piece of information that could have changed the outcome of an incident?
        • Challenge 3 - Managing risk and keeping up with the pace of technology change. With the fast pace of technology advancement, do you have the skills and expertise required to maximise system performance and mitigate risk readily available in-house?
        • Challenge 4 - Ensuring staff can communicate and collaborate in real-time. Creating reliable communications systems presents multiple challenges. How do you design networks to ensure that the technology used matches user requirements?

        Visit us on stand A84 and learn from our experts about our range of solutions that can help you address these challenges:

        The new ST7500 compact TETRA radio, Ultra Portable LTE Infrastructure, our LEX L11 Mission-Critical LTE Device, Si500 Body Worn Camera, Avigilon Appearance Search™ and Unusual Motion Detection, Control Room Systems coupled with our Command Centre SoftwareManaged and Support Services to maximise your system’s availability and equipment uptime, high performance networks - MOTOTRBO™ Capacity Max and DIMETRA Express, WAVE broadband push-to-talk and a range of purpose-built TETRA, MOTOTRBO, ASTRO 25, and LTE devices. Wow!

        Read our dedicated event guide to find out more.

        I am also excited to be speaking in the conference on a very topical subject:

        'National mission critical networks – leveraging digital technologies alongside broadband' in 'Connecting Africa' on Thursday 15 November 2018 from 12:50 to 13:10.

        Visitor passes for Mission Critical Technologies Africa are free. You can register here.

        Our dedicated guide to MCTAfrica 218

        Mission Critical Technologies Africa is also co-located with AfricaCom so you could easily combine visits to both. Visitor passes for both events are free.

        You can also keep up-to-date with news and events on our Safer Cities, Secure Businesses Africa microsite at www.motorolasolutions.com/saferafrica

        I look forward to seeing you in Cape Town.

        Tunde Williams

        Tunde Williams is Head of Marketing for Europe, Middle-East and Africa

        Tunde is on LinkedIn

         

        Follow @MotSolsEMEA on Twitter and look out for #MCTA2018

         

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      • The Evolution of Push-To-Talk Author: Mike Williams

        Published 43 days ago by Paul Jeffs
        • TETRA
        • Emergency Medical Service (EMS)
        • Police
        • Fire
        • Government Network Operators

        My earliest memory of a ‘walkie-talkie’ is of a toy one I had as a child, and using it to communicate whilst out playing with my brother. It was great to just push the button and be able to talk.

        With the availability of analogue and new digital radios, the situation is much the same. It still offered immediate connectivity through the ‘Push To Talk’ button. This immediate, fuss-free connectivity became essential for mission critical users such as Police, Fire or Ambulance who depend on them to help save lives.

        Move into the early 2000s and cellphone users were asking to be able to connect ‘like radio users do’. This drove the development of new (infant) technology for providing a ‘PTT-like’ ability on 2G/2.5G cellphones but it was not reliable or robust enough for mission-critical applications.

        Since then, cellular networks have rapidly advanced to 4G/LTE that supports bandwidth-intensive mobile data applications. PTT over broadband was developed to meet the needs of commercial users. PTT over mobile broadband has now been evolved to support mission-critical users too. Key to this evolution has been the development of international (3GPP) mission-critical standards:

        3GPP Evolution

        Where does Motorola Solutions fit in? We continue to contribute to 3GPP standards related to mission-critical communications and lead the industry in standards implementation and compliance. Today’s mission-critical PTT users benefit from sub-second call set-up, high voice quality, numerous advanced features, as well as multimedia applications integrated on the same device.

        What does this mean for Public Safety radio users? We recognise that when it comes to push-to-talk communications, one size, or in this case, one technology does not fit all. The right PTT communication platform should fit within your existing workflows, not the other way around. Our breadth of PTT solutions include PMR solutions (analogue and digital) such as ASTRO P25, TETRA and DMR standards as well as WAVE, our broadband PTT which operates over any broadband network.

        The evolution of PTT has created a world of multiple technologies, and technologies that can interoperate. This enables each user to have the right technology for their situation. An example of the collaboration between technologies is Lowland Rescue:

        Out in the field the rescue teams communicated by two-way radio and thanks to the interoperability provided by our WAVE solution, were able to keep a rescue-team member (at home) up-to-date with developments via a broadband connection.

        Want to know more? Check out our new White Paper ‘The Evolution of PTT’

        New White Paper

         

                       
        Connect with Mike

        Mike is EMEA Solutions Marketing Manager at Motorola Solutions  
        Connect with Mike on LinkedIn

         

        Follow #ThinkPublicSafety, @MotsolsEMEA on Twitter

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      • 20, 40, 50 or 90 Years of Critical Communications Author: Ricardo Gonzalez

        Published May 25 2018, 12:04 PM by Paul Jeffs
        • TETRA
        • Emergency Medical Service (EMS)
        • Police
        • LTE
        • Government Network Operators
        • Fire

        This year the Critical Communications World event celebrates its 20th year. The event is still relatively young compared to how long we, as a company, have been involved in critical communications. That’s 50 years in Germany, where the event was held this year.  And 40 years? I was reminded of this when I watched a video interview that Julian Foster did at the event in Berlin.

        Julian managed to catch up with industry expert Jeppe Jepsen and discuss his personal experience and perspective of how the industry has changed over the past 40 years of his service - and the similarities that TETRA / LTE coexistence has with changes of the past.

        There are definitely some key points that Jeppe makes in the interview that I found particularly interesting:

        Jeppe was asked what the ‘last comparable big change’ that happened in the industry. Jeppe identifies this as the move to single ‘one network per country’ TETRA networks from multiple analogue systems. He believes this type of technology shift takes a long time and 'it's not just the technology, it's the organisations that need to adapt to new possibilities’…

        Jeppe believes that our end customers should already be using broadband offerings from cellular operators, not for ‘life and death situations’, but they should start using it today, to take advantages of new tools it can enable and to make their organisations more effective. Jeppe points out an excellent example from the conference – Harris County using their messaging during flooding. Jeppe believes end users should be testing and implementing using today’s ‘best effort networks’ as long as you have ‘TETRA service as the backup’ and ultimately ‘there is absolutely no reason not to start with it now’…

        You can check out the complete interview below:

        Clearly as Jeppe says - 'there are two worlds that need to come together and understand each other' to deliver what our end users need.

        90 years? Well that’s how long we’ve been innovating in critical communications – ever since we were founded in Chicago in 1928.

        Even though CCW is over you can still catch up with all things ‘Critical Communications World’ on our dedicated microsite: www.motorolasolutions.com/ccw

        Ricardo Gonzalez

        Ricardo Gonzalez is MSSSI VP EMEA Strategy and Marketing at Motorola Solutions

        Connect with Ricardo on LinkedIn

        Follow #ThinkPublicSafety, @MotsolsEMEA on Twitter

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      • Unlocking the Potential of Public Safety in a Digital Age Author: Tunde Williams

        Published Apr 20 2018, 9:50 AM by Paul Jeffs
        • TETRA
        • Emergency Medical Service (EMS)
        • Police
        • Fire
        • LTE

        Critical Communications World 2018, 15-17 May, Stand C10, Berlin Messe Expocenter City

        Digital technologies are changing the world. In this new age, rapid advances in digital technology have had a profound impact on our lives, enabling a digital economy and fundamentally reshaping the public safety landscape.

        We are pleased to be Platinum Sponsors of this year's Critical Communications World event and we will be taking an active part in the conference too.

        Come and visit us on stand C10 where we will have experts ready to demonstrate how public safety organisations can help to build safer, thriving communities by addressing five key challenges of the digital age:

        1. Harnessing the complementary benefits of TETRA and Broadband networks
          Forward-thinking public safety network providers are planning for an extended period of TETRA coexistence with Public Safety Broadband. The value of this strategy is clear. Public Safety Broadband promises access to cutting-edge, transformative applications that will enhance frontline personnel safety, improve situational awareness and boost productivity. TETRA remains the best technology for mission-critical voice services with over 70% of public safety survey respondents viewing digital land mobile radio systems as providing additive value, alongside Public Safety Broadband investments. We’ll be showing a wide range of multi-technology solutions that will work for you.
        2. Managing diverse data from an ever-increasing number of sources
          The complexity of crime is increasing and the need for efficient information sharing within and between different agencies has never been greater. With the increasing adoption of body-worn video, and the growing number of information sources supporting public safety, we are fast approaching a tipping point. This is where we increase the risk of not knowing what we know - that critical piece of information that could have changed the outcome of an incident. We will be demonstrating solutions that ensure you do more than stay on top of the data.
        3. Improving the security and resilience of your critical communications
          With cyber crime rising, the EU’s Network and Information Systems directive was adopted by the European Parliament in 2016 to bolster cybersecurity across sectors that rely heavily on information and communications technology. The directive will impact industries identified as Operators of Essential Services. EU member states have until November 2018 to identify the essential service operators to which the directive applies. Learn how our specialist services can help you achieve this challenge
        4. Managing risk and keeping up with the pace of technology changeWith the fast pace of technology advancement, the skills and expertise required to maximise system performance and mitigate risk are not always readily available in-house. Further, many public safety organisations no longer see the maintenance and management of ICT as a core function. Meet with our experts and we can show you solutions from cloud-based software solutions through to services that help you resolve any operational challenges
        5. Improving the safety and productivity of frontline teams with limited budget
          Purpose Built devices help frontline teams perform at their best in the moments that matter. From TETRA and DMR through to LTE, experience the most comprehensive critical communications device portfolio. At the show you can learn about how you can pair custom accessories with our new public safety devices and get hands-on with the devices you need.

        CCW2018

        I look forward to seeing you there.

         

        You can keep up-to-date with all-things CCW – news, videos, speaker details, book stand tours, download our event guides and more, by visiting our dedicated CCW microsite – ccw.motorolasolutions.com

         

        Tunde

        Tunde Williams is Head of Field and Solutions Marketing for Europe, Middle-East and Africa

        Tunde is on LinkedIn

         

        Follow @MotSolsEMEA on Twitter and look out for #CCW2018 and #CCWorld

        Join Us

         

      • Top 6 Public Safety Videos of 2017

        Published Jan 05 2018, 8:24 PM by Paul Jeffs
        • Fire and Emergency Medical Services
        • Search and Rescue
        • Fire
        • Border and Coastal Security
        • Government Network Operators
        • EMS
        • Police
        • Emergency Medical Service (EMS)
        • Law Enforcement

        Following our blog on the Top 6 Think Public Safety Public posts of 2017, I’d like to share our Top 6 list of EMEA Public Safety YouTube English-language videos published in 2017.

        1 - Lowland Rescue Finds Missing Person - Lowland Rescue uses WAVE Push-to-Talk service from Motorola Solutions to coordinate a search and rescue.

         

        2 - WAVE™ Control Room Solution – WAVE Control Room Solution transforms control room operations by combining mission-critical security and availability with elastic capacity through Motorola Solutions’ private cloud, hosted in ESN data centres.

         

        3 - DIMETRA Express at Critical Communications Europe 2017 - Paul Wilson introduces the new DIMETRA Express - a fully integrated 'all-in-box' TETRA system that supports TETRA voice services, short data, and VOIP telephony. Paul explains how simple the system is to install - taking less than 15 minutes!

         

        4 - Welcome to Critical Communications Europe 2017 - Tunde Williams welcomes us to Critical Communications Europe 2017. With over 1000 Public Safety and Commercial visitors expected how are we meeting their challenges? How are we future-proofing TETRA? Why is our new DIMETRA Express solution so important?

         

        5 - Poppy Social Story: Honouring Those Who Keep Us Safe - Every day, Emergency Services personnel are using social media to inform the public and engage with the communities they serve. UK Police Twitter Award Winner, Sgt. Harry Tangye from Devon and Cornwall Police shares his top tips for building a loyal and engaged following on social media.

         

        6 - PMRExpo 2017 stand tour - by drone - With over 4000 visitors, this year's PMRExpo was a real buzz. In case you missed it, or didn't see it all - here's a tour of our stand.

         

        If you are receiving this blog post by email, the links to individual videos may be missing. You can access them in this YouTubePlaylist instead - Think Public Safety - Top 6 New Videos 2017

        I hope you enjoyed this round-up.

        Don’t forget, once you are registered for this blog community, you can comment on posts and subscribe to email alerts.

        Best wishes for the new year!

        Paul Jeffs

        Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Paul is on LinkedIn

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

         

        Join Us

         

      • 2017 Public Safety Survey – Focus on Video Author: David Parry

        Published Nov 17 2017, 1:01 PM by Paul Jeffs
        • Emergency Response
        • Corrections
        • Fire
        • Border and Coastal Security
        • Law Enforcement
        • Emergency Medical Service (EMS)
        • Police

        Our 2017 EMEA Public Safety Survey Report is now available. It makes very interesting reading as Public Safety communications continue to transform. The report identifies key new trends in the growth of video and need for cloud-based apps. The survey also finds several other top-of mind subjects including high speed real-time data, multi-device multiagency communication, cybersecurity, social media and technology management. This first blog article about the survey focuses on video.

        Growth in video
        The report identifies substantial growth in the use of video, especially body worn. It shows consistent growth in the use of video across almost all types and substantial growth of 80% in responder-worn (body-worn) video since (from 2015 to 2017). Overall use of video has grown too. Today, around two thirds of agencies use some form of video - that has now risen from around half in 2015.

        video growth

        Although we are seeing growth across the board and this exceptional growth in body-worn video, fixed and in-vehicle video are still the top modes of video use:

        video use

        Barriers to video usage
        The report identifies the top barrier to video adoption as administrative overhead and cost, followed by concerns over privacy and new concerns over security of data against tampering.

        cloud?

        Is cloud the answer?
        Cloud-based applications for Public Safety are a relatively new offering. In the survey, we wanted to find out who is using them and identify key needs. The report finds that agencies are already using a wide spread of cloud based applications. In fact, over one-third of respondents tell us they are already using cloud based reporting, for example.

        But what about video? Video comes high on the list of applications that respondents want in the cloud and almost half of respondents want to have cloud-based video storage. Over a third want video analytics there...

        More about the report
        This latest survey offers insight into technology trends in the public safety sector. The 2015 survey (conducted in late 2015) grew from similar surveys conducted in North America and was the first focused on Europe and Africa. The 2017 survey expanded the reach to Europe, Middle-East and Africa and now reflects the input of almost 200 public safety professionals in 46 countries.

        The full report stretches to 12 pages, so I’m only able to share a short portion in this blog post. I plan to share more in future posts. Meanwhile, you can download the complete report here

        2017 survey report

         

        David Parry is Director, EMEA Marketing

        David Parry

        David is on LinkedIn

         

        Follow @MotSolsEMEA on Twitter and look out for #EMEAPublicSafetySurvey

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