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      Published 31 days ago by Matthew Hetherington

      The police service today faces unprecedented challenges; Increasing violent crime, both within society and against Police Officers, a rise in crimes such as fraud and cyber-crime and social/political unrest as a result of the Black Lives Matter protests, all in the setting of the Covid-19 pandemic.

      Meanwhile, the costs of crime prevention and investigation have increased against a backdrop of budget constraints which has cut the number of frontline officers and support services. For some Police Forces around the world this has driven a more strategic approach to technology acquisition and deployment, and as a result, these organisations are starting to deliver significant operational benefits through more effective policing and criminal justice services.

      In such a rapidly changing environment, existing practices and workflows that rely heavily on manual processes and disparate IT systems simply can’t cope. With data such as crime scene photography, Body Worn Video and CCTV footage stored on different systems, not to mention case files being held on paper, officers spend too much time chasing down information and updating multiple systems and too little time on the frontline. Likewise, control room operators often have to ‘swivel-chair’ manage, moving between information sources and interpreting each in turn. This causes delays in critical decision-making that can seriously compromise a response.
      The key is to harness new technology to ensure processes and systems work efficiently. That’s where our ecosystem comes in, the first and only mission-critical ecosystem built specifically for policing. It unifies information onto a single platform so teams get the information they need, when they need it. Imagine how much time an officer would save having to update just one single system instead of a dozen for a single incident. Or how quickly a control room operator could detect an incident and activate a response if all the information was right there in one single pane of glass.
      The new policing technology ecosystem must bring together control room software applications, digital evidence, video security and analytics and service-critical two-way radio communications into one seamless solution. With these elements working together, police forces can receive real-time data and video information from across the public safety landscape to support each stage of an incident lifecycle. Every police officer and dispatcher is connected and can see the full picture to effectively bring about a successful outcome
      It’s not all about the solution though. How you deploy and manage that solution is just as important. Today’s ICT projects are increasingly complicated, creating advanced environments that are capable of evolving to support a plethora of new devices, technologies and systems. Often the development of these ICT projects are hampered by having to manage multiple suppliers, each of which may cause additional complications. Utilising a single supplier can result in a lower risk project with improved outcomes for the customer, as well as simplified ongoing maintenance and development. 

      Navigating through these challenges requires technological expertise and, in the case of police forces, an understanding of how ecosystems work in a public safety environment. With over 90 years of service-critical experience in public safety, supporting over 100,000 emergency services, national security and enterprise customers around the world Motorola Solutions is an ideal partner to choose. We have Public Safety and Security running through our DNA, it’s our only market focus, and all our investments are concentrated on building our end-to-end policing technology ecosystem. 
      Having the right technology platform and partner on board enables you to address the issues you face now and helps prevent issues occurring in the future. It allows you to plan long term and continuously innovate with confidence so you can drive operational efficiency while optimising cost.
      For more about our mission-critical ecosystem and how it works, click here.





      David Shorland
      Sales Director at Motorola Solutions

      Connect with David on LinkedIn

    • One in ten university students is a victim of crime but new technology will make students safer.

      Published May 21 2020, 1:14 PM by Matthew Hetherington

      University is often the first time that many young adults spend prolonged periods away from home. This newfound freedom is an exciting time, as they learn new skills, develop new social circles and continue their educational journey. 

      However, there are risks to students and university staff as often campuses do not have walls and a true cross-section of the public have access, not all of whom have good intentions. Unfortunately this means that university can be the first time that young adults come into contact with crime. 

      The complete University Guide compiled reported crime statistics and created a league table for universities looking at reported crime in areas where students live.* The data they provide shows three core crime statistics including robbery, burglary and violent or sexual offences and gives values of victims per 1000 people.

      The headline figures for universities in England and Wales in 2019 are as follows.

      On average (acknowledging the data set is not perfect) there is approximately a 5% chance of being a victim of crime whilst on or near a university campus in term time while the worst-case scenario is as high as nearly 10%.

      How can Police forces, institutions and university security help protect staff and students from such criminality and provide a safer public space?  

      By working together, Police, Public Safety and university security organisations can establish a system of security with layers of redundancy. Creating a database of safe-designated and threat-designated individuals and vehicles allows the Police,  University or Campus location oversight teams to develop watchlists of sex offenders, known criminals, disgruntled former employees, barred community members such as gang members and drug dealers, non-custodial parents or estranged partners and ensure they cannot gain access to the most vulnerable campus areas. 

      The best approach is a multilayered system of passive and active checks that protect against unauthorised access and provide multiple intervention opportunities. 

      Protection starts off-site and extends right up to your building entrances 

      Outer perimeter

      All roads approaching and surrounding your university campus or target areas act as an outer perimeter. By placing fixed ANPR cameras in this outer perimeter you can catch a potential threat before it enters the campus proper or simply look for trends of unauthorised vehicles.

      Middle perimeter

      The middle perimeter consists of roadways and parking areas that have been identified as high risk or prone to crime. Place additional fixed ANPR cameras in the middle perimeter to let you know when an unauthorised vehicle is on location or take your protection one step further with CCTV security cameras to allow oversight of on-site activities. 

      Inner perimeter

      Entrances to buildings and sensitive locations are the last line of defence against a potential threat. By utilising an inner perimeter facial recognition system that connects to existing IP CCTV you can identify problematic individuals before they have the chance to act.

      By enacting a layered approach and integrating it with an active watchlist, police and on-site security can better monitor ongoing activities while protecting those most vulnerable to crime. To learn more about physical security solutions for universities and educational institutions, visit Vigilant CampusWatch





      Chris Harrison

      Strategic Alliance Manager, Video Security & Analytics at Motorola Solutions

      Connect with Chris on LinkedIn



      *Official data for crime specifically against students at university is not available.

    • How a streamlined workflow can maximise the value of digital evidence and asset management solutions

      Published Feb 27 2020, 8:51 AM by Matthew Hetherington

      The availability of digital assets in UK policing is on an exponential rise. Members of the public expect to see digital solutions in place by their local police force for supporting crime prevention and community engagement. With the common use of smartphones, body-worn video and CCTV, the physical drain on the police service to gather, manage and disclose digital assets has never been higher.

      When a digital asset has been created and identified as a potential piece of evidence to be included in an investigation, that asset along with its original meta-data is now part of an important story. The asset will travel through a sequence of important events; a police investigation, become referenced and linked to a case file and eventually be disclosed as evidence in a criminal trial. 

      Today, we have the ability to technically support every step of that journey by streamlining workflows between platforms based on business rules, provide a secure audited chain of custody, and enable the public, police forces and judicial partners to work seamlessly to gain successful outcomes and prosecutions. 

      Streamlining workflows within digital evidence and asset management solutions needs to carry four immediate business benefits for the police in the UK today: 

      1. Give the general public access to a secure and controlled portal with the ability to submit an asset which is auto-tagged to an incident.
      2. Automate the ingest of multiple sources of digital assets with auto-tagging such as body-worn video
      3. Provide secure storage of the asset alongside a data pool of other potentially related assets, where investigation tools can be used to open new lines of enquiry
      4. Provide either a self serve access for Judicial partners or a fully integrated sharing platform (as in the case of the Scottish Government) to allow original evidence to be presented in court along with case file and audit report to validate the integrity of the evidence. 

      In December 2018, the UK Crown Prosecution Service updated several official guidelines due to a significant number of criminal trials collapsing due to the lack of disclosure of digital evidence. Evidence integrity was key to this, with a call to support search strategies, analytics and the ability to isolate certain elements of key evidence that may have specific privileges but still be disclosed as used or unused evidence material. 

      CommandCentral has been designed to support the Policing Vision 2025 in England and Wales and the Digital Strategy for Justice in Scotland along with national standards due to be published by the Digital Policing Portfolio (DPP) including the following national programmes: Digital Intelligence and Investigation (DII, Digital First (DF) and Single Online Home (SOLH). CommandCentral has also been designed to specifically meet the secure authenticated access and sharing requirements of the CPS, particularly defence practitioners and legal barristers. 

      Kelly Harrison. 

      Solution Manager, CommandCentral Suite 


      Kelly is presently responsible for managing the end to end portfolio of CommandCentral Suite at Motorola Solutions. An innovative software specialist with 10 years experience in Public Safety solutions including Command and Control, Communications, Mobility, Evidence and Records Management Solutions. Kelly prides herself on driving operational outcomes, in particular in overcoming complex requirements for customers with multiple ICT challenges.

      Kelly is on LinkedIn

    • Don’t-Miss Autumn Public Safety Events in the UK Author: Fergus Mayne

      Published Sep 24 2019, 8:26 AM by Paul Jeffs

      We’ve been fortunate to meet with lots of Public Safety customers at several events already this year across the UK. We’re not stopping now and there is bound to be an opportunity to catch up and see how we can help you with digital policing, command centre refresh, TETRA radio refresh, TETRA alerting solutions, video security, digital evidence management, body-worn video and more…

      Here’s a quick overview of external Public-Safety focused events where you can catch up with us this autumn:

      If you do get a chance to travel across to Germany in November we will also be at PMRExpo in Cologne 26-28 November.

      I look forward to meeting with you this autumn!



      Fergus Mayne is UK Country Manager at Motorola Solutions

      Fergus is on LinkedIn




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    • Focus on what really matters. Video Security: Six key steps for Public Safety agencies. Author: Ivan Ruiz

      Published Sep 19 2019, 4:17 PM by Paul Jeffs

      Today, video is ubiquitous. It can be recorded in city streets, at borders, in buildings, and on the devices in our pockets. While it has revolutionised the way communities deter crime and bring suspects to justice, it can also overwhelm security and crime centres. To be truly helpful, video solutions must help you focus on what really matters within your existing workflow: from the call for service call handling, to dispatch, in the field, and during post-incident data collection.

      What key steps can you take towards focusing on what really matters?

      Step 1 - Install an IP video camera system to DETER:
      The mere sight of a video camera can discourage or lessen the severity of an incident, intrusion, or act of terrorism, thereby influencing outcomes pre-incident. Avigilon cameras and sensors are equipped with advanced features and support industry standards to accommodate a wide range of installations. We can work with existing cameras too.

      Step 2 - Use self learning video analytics to DETECT AND RESPOND:
      You can’t monitor all your video all the time. Our self-learning video analytics and AI software can detect critical events 24/7/365 and is being evolved with new functionality.  Our latest video management software release (ACC7) has a key new ‘Focus of Attention’ interface. Focus of Attention determines what information is important and should be presented to the operator, ideal for security teams who need to know when an incident occurs, but can't afford to spend all their time looking at video screens where nothing happens for 99% of the time. Combined with our CommandCentral Aware software, video can be combined with voice and data to provide complete situational awareness during an active incident.

      Step 3 - Search evidence fast to INVESTIGATE:
      Video can offer both responder accountability and forensic evidence during post-incident investigations. But without the right tools, searching through volumes of video footage to find a specific person or event can be a daunting task. Our video search engine powered by artificial intelligence (AI) can quickly locate a suspect, intruder or incident.

      Step 4 - Use SELF-LEARNING VIDEO ANALYTICS to ensure meaningful alerts
      Our self-learning video analytics solutions are designed to accurately recognise the movement of people and vehicles, differentiating it from motion that is not relevant to a scene. Their ability to constantly learn helps reduce false positives and ensure meaningful alerts.

      Step 5 - Use AI to find what you’re looking for faster
      Appearance Search leverages our AI-powered video search engine to sort through hours of video with ease to quickly locate a specific person or vehicle of interest across an entire campus, border area or community.

      Step 6 - Quickly detect unusual motion
      Avigilon’s Unusual Motion Detection combs through hours of video to reveal events that may have otherwise been missed. It uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual motion for your review.

      How can we help? Motorola Solutions has been working with public safety agencies for decades. Today, the Avigilon solution brings powerful capabilities that have been custom built to provide a seamless experience with your existing Motorola Solutions technology investments. Combining Avigilon with CommandCentral Aware creates a complete operating picture that integrates real-time video and data. Improved decision-making and measurable crime reduction is at your fingertips.

      Focus of Attention

      Want to know more? Check out our new Avigilon Video Security For Public Safety solutions page for more information or this video on the latest ACC7 analytics software release.


      Ivan is on LinkedIn

      Ivan Ruiz is Senior Director of EMEA Avigilon Business Development for Motorola Solutions

      Ivan is on LinkedIn



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    • Think Public Safety - The Top Blogs - H1 2019

      Published Jul 04 2019, 2:14 PM by Paul Jeffs

      Now we’re past the mid-year mark, what have been our most popular Think Public Safety blog posts so far this year? Let’s take a look:

      1. Number one is ‘TETRA Radios - How Do You Choose Between Compact and Mission-Critical?
      In this blog post by Mike Williams, Mike tells us that many of today’s radio users expect radios to be slim and lightweight. He explores, with Stuart Longley’s help, how in the case of the ST7500 Compact TETRA Radio, there is no need to compromise mission-critical performance for compact design.


      2. Our second most popular post is ‘Prepared with the Information You Need. Ready When Every Moment Counts.
      This blog post by Yann Marston introduces how public safety users rely on effortless and reliable communications - it's their lifeline. He explains how our technology is helping to advance that communications lifeline. He uses some examples from the Mission Critical Technologies London event including the cloud-based CommandCentral Control Room Solution (CommandCentral CRS) and Avigilon Appearance Search Technology.


      3. Number three is ‘How Technology is Improving Frontline Police Officer Safety
      This blog post by Tunde Williams explains how for officers on the frontline, their two-way radio is their communications lifeline. He explores how frontline safety is a continuum and how Motorola Solutions has been at the forefront of innovation, advancing mission-critical radio technology and pioneering new areas of cognitive research that explore human performance in high-stress environments - giving concrete examples.


      4. Fourth most popular is ‘Artificial Intelligence: Delivering Actionable Results
      In this blog post by Alex Asnovich of Avigilon, Alex explores how the growth of cameras and recorded video has created a problem for security operators, who are struggling to keep pace. He shows how our Artificial Intelligence (AI) technology can help overcome this challenge - helping users to make critical decisions and then take action.


      5. Fifth most popular is ‘Cybersecurity Arena Faces Growing Shortage of Qualified Professionals
      In this blog post by Troy Mattern, Troy explains how cyber crime continues to proliferate across the globe and is driving the demand for skilled security professionals, creating a workforce gap. Troy explores some ideas and ways we can help fill the gap.


      I hope you found this round-up useful.

      Paul Jeffs

      Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

      Paul is on LinkedIn



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