Your session has expired.

Your authenticated session has expired due to inactivity. You can close this message and continue as a guest or log in again before proceeding.


    Specified user is not valid
      • Critical Communications World 2018 – Video Highlights

        Published 5 days ago by Paul Jeffs
        • Fire
        • Emergency Medical Service (EMS)
        • LTE
        • Military and Defense
        • TETRA
        • Police
        • ASTRO 25

        Wow, what a show. In case you couldn’t make it or didn’t see everything, here’s my top pick of Public Safety focused videos from this week’s show.

        Welcome to CCW2018 - Critical Communications is the lifeline for many of our customers. Tunde Williams gives us a short brief on new product launches and enhancements at the show - including the new LEX L11 handheld LTE device.and TETRA enhancements:


        LEX L11 Handheld LTE – Paul Wilson introduces the new LEX L11 handheld LTE device and highlights its unique design for Public Safety users:


        The CTO Interview – Julian Foster interviews CTO Paul Steinberg about his CCW conference session on  'How technology will support tomorrow's first responders':


        Ultra Portable LTE Infrastructure - Martin Whitcroft gives a quick and comprehensive overview of the features and functionality of the new LXN 500:


        Dimetra X Core - Steen Petersen explains why Dimetra X Core meets the needs of TETRA for years to come:


        Si500 Bodyworn Video Demo - Paul Wilson takes us though a hands-on demo of the Si500 body-worn video camera including how it can work with TETRA and ASTRO radios:


        Hands-on Fingerprinting with Pronto Biometrics - Chief Inspector Ian Williams takes us through a detailed, hands-on demonstration of the Pronto Biometrics application and more:


        Hands-On Cybersecurity Demo - Paul Hill takes us through a hands-on cybersecurity demonstration:


        Disaster Relief Scenario - Tunde Williams explains how new techniques including real-time video augmentation can be used to help incident commanders:


        Critical Communications World 2018 Highlights - As the show draws to a close Tunde Williams shares his highlights:


        If you are receiving this blog post by email, the links to individual videos may be missing. You can access them in our YouTube Playlist instead – Critical Communications World 2018

        I hope you enjoyed this selection.

        You can also catch up with everything CCW on our dedicated microsite at 


        Paul Jeffs

        Paul Jeffs is Public Safety Editorial Lead for Europe, Middle-East and Africa at Motorola Solutions.

        Paul is on LinkedIn

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

        Join Us

      • Unlocking the Potential of Public Safety in a Digital Age Author: Tunde Williams

        Published 33 days ago by Paul Jeffs
        • TETRA
        • Emergency Medical Service (EMS)
        • Police
        • Fire
        • LTE

        Critical Communications World 2018, 15-17 May, Stand C10, Berlin Messe Expocenter City

        Digital technologies are changing the world. In this new age, rapid advances in digital technology have had a profound impact on our lives, enabling a digital economy and fundamentally reshaping the public safety landscape.

        We are pleased to be Platinum Sponsors of this year's Critical Communications World event and we will be taking an active part in the conference too.

        Come and visit us on stand C10 where we will have experts ready to demonstrate how public safety organisations can help to build safer, thriving communities by addressing five key challenges of the digital age:

        1. Harnessing the complementary benefits of TETRA and Broadband networks
          Forward-thinking public safety network providers are planning for an extended period of TETRA coexistence with Public Safety Broadband. The value of this strategy is clear. Public Safety Broadband promises access to cutting-edge, transformative applications that will enhance frontline personnel safety, improve situational awareness and boost productivity. TETRA remains the best technology for mission-critical voice services with over 70% of public safety survey respondents viewing digital land mobile radio systems as providing additive value, alongside Public Safety Broadband investments. We’ll be showing a wide range of multi-technology solutions that will work for you.
        2. Managing diverse data from an ever-increasing number of sources
          The complexity of crime is increasing and the need for efficient information sharing within and between different agencies has never been greater. With the increasing adoption of body-worn video, and the growing number of information sources supporting public safety, we are fast approaching a tipping point. This is where we increase the risk of not knowing what we know - that critical piece of information that could have changed the outcome of an incident. We will be demonstrating solutions that ensure you do more than stay on top of the data.
        3. Improving the security and resilience of your critical communications
          With cyber crime rising, the EU’s Network and Information Systems directive was adopted by the European Parliament in 2016 to bolster cybersecurity across sectors that rely heavily on information and communications technology. The directive will impact industries identified as Operators of Essential Services. EU member states have until November 2018 to identify the essential service operators to which the directive applies. Learn how our specialist services can help you achieve this challenge
        4. Managing risk and keeping up with the pace of technology changeWith the fast pace of technology advancement, the skills and expertise required to maximise system performance and mitigate risk are not always readily available in-house. Further, many public safety organisations no longer see the maintenance and management of ICT as a core function. Meet with our experts and we can show you solutions from cloud-based software solutions through to services that help you resolve any operational challenges
        5. Improving the safety and productivity of frontline teams with limited budget
          Purpose Built devices help frontline teams perform at their best in the moments that matter. From TETRA and DMR through to LTE, experience the most comprehensive critical communications device portfolio. At the show you can learn about how you can pair custom accessories with our new public safety devices and get hands-on with the devices you need.


        I look forward to seeing you there.


        You can keep up-to-date with all-things CCW – news, videos, speaker details, book stand tours, download our event guides and more, by visiting our dedicated CCW microsite –



        Tunde Williams is Head of Field and Solutions Marketing for Europe, Middle-East and Africa

        Tunde is on LinkedIn


        Follow @MotSolsEMEA on Twitter and look out for #CCW2018 and #CCWorld

        Join Us


      • Join Us At EENA 2018 Author: Francois Dontot

        Published 40 days ago by Paul Jeffs
        • Emergency Response
        • EMS
        • Command and Control
        • Search and Rescue
        • Police
        • Fire

        EENA Conference 2018, Ljubljana, Slovenia, 25-27 April 2018, Stand 24

        EENA, the European Emergency Number Association, is a non-governmental organisation with the mission to contribute to improving the safety and security of people. EENA’s annual conference has become the place for emergency services, public authorities, researchers and industry representatives to get the very latest updates on emerging trends and hot topics in the field of emergency services.

        This year’s three day event is expected to welcome over 700 participants, 80 speakers and 25 exhibitors from over 50 countries world-wide. The event also hosts the 112 Awards Ceremony – rewarding individuals and organisations highly engaged in improving and promoting the European Emergency Number 112.

        Motorola Solutions will be contributing to the conference and I am looking forward to taking part in this key session myself:

        April 26, 9:00 – 10:00: Wireless Communications in a Mission Critical Environment - State Of Play: Critical radio communications are essential for the successful delivery of the missions and tasks of professional users who rely on being in contact when it matters. This session will give an outline of the current developments in this field, from two-way radio to broadband solutions of the future. It will also concentrate on how the work of first responders and control rooms operations change along with this development (e.g. multimedia, geo-location/geo-fencing, situational awareness).

        You can catch us in the exhibition too – we’ll be on stand 24, where we will be showing a range of solutions focused on bringing broadband LTE critical communications into the control room – boosting operational efficiencies, delivering improved security and safer cities.

        EENA 2018

        I look forward to seeing you there.

        Francois Dontot

        Francois Dontot is Executive Director EMEA Kodiak, for Motorola Solutions

        Francois is on LinkedIn


        Find out more about EENA on their website and more about the conference here


        Follow @MotSolsEMEA and #EENA2018, @112_sos on Twitter.

        Join Us


      • How Blue Light Solutions Are Getting Smarter Author: Fergus Mayne

        Published 46 days ago by Paul Jeffs
        • Fire and Emergency Medical Services
        • Emergency Response
        • Fire
        • EMS
        • Command and Control
        • Law Enforcement
        • Police

        Keeping people safe and reducing crime. In simplistic terms, that’s what policing is all about. And the increasing availability of digital solutions designed for the blue light community is helping officers and organisations ‘work smarter’, in terms of improved response time and reduced bureaucracy which ultimately means better outcomes for everyone.

        On the Motorola Solutions stand at B-APCO, visitors were able to experience some of the smart solutions that are making digital transformation possible today and also take a ‘sneak peek’ into the future of incident command.

        Today, as we collect more and more data from multiple sources, the challenge for public safety is how to turn that mass of data into actionable intelligence available when needed. To allow this the next generation of control room solutions are cloud hosted offering no limits data-storage and easy sharing of multiple streams of data. With platforms and solutions such as CommandCentral and WAVE CRS, operators and analysts can have immediate access to this information so that they can drive the right response at the right time. From the control room to the front line, everyone is connected in real time and has access to the information they need.

        Digital Policing at BAPCO 2018And on the frontline, Pronto speeds up end-to-end business processes, delivering faster responses to the officer on the scene, and reducing bureaucracy. Pronto Biometrics finger print identification is the latest use for this flexible digital application. With direct access to police and immigration databases, officers needing to check fingerprints can do this in real time on the street from a smartphone twinned with an affordable finger print scanner. With no need to return to a police station for desktop identification and the avoidance of unnecessary detentions the operational benefits and potential cost-savings on equipment and resource are clear.

        Going forward, these simplified electronic processes can give increased accessibility to data that will deliver easy to access statistics and help establish patterns of behaviour. This could in turn deliver improvements in reporting and potentially allow forces to be more responsive to demand through informed resourcing.

        Mixed Reality Firefighter Demo at BAPCO 2018Finally, with a glimpse into the future, visitors to the booth were able to experience how the use of augmented reality could deliver rich situational awareness to tomorrow’s mission controllers by giving the ability to ‘see’ officers in the context of their surroundings during an incident. The Mixed Reality Incident Command concept helped visitors understand what might be possible when you can move from trying to visualise and manage an incident through voice only to having rich contextual, information about the situation in front of you.

        For more information and to see videos of the solutions live at B-APCO visit our dedicated B‑APCO microsite at

        And for more insight into how technology will transform frontline operations, check out this new research paper by the independent think-tank Reform: ‘Frontline online – Smarter blue light services’

        Fergus Mayne

        Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions

        Fergus is on LinkedIn



        Follow #ThinkPublicSafety, #BAPCO2018, @MotSolsEMEA, @BAPCOEvent on Twitter.

        Join Us

      • Modernising Your TETRA System as Part of a Long Term Sustainment Plan Author: Ricardo Gonzalez

        Published 55 days ago by Paul Jeffs
        • TETRA
        • EMS
        • Police
        • ASTRO 25
        • Fire
        • Government Network Operators

        As an operator of a public safety private mobile radio system, you face a complex set of challenges. How will you keep pace with rapid technological change? How can you profitably grow your network’s user base? What about cyber security? In truth, there are many more questions to which operators are seeking answers.

        So how can public safety PMR operators ensure that their radio system reliably and securely supports the mission-critical operations of users, while addressing their evolving requirements? Modernisation is key to addressing these challenges.

        Why you should invest in modernising your PMR network
        What are the risks of not doing anything? Failure to invest in the PMR network infrastructure will introduce a number of risks
              - Increased risk of system downtime due to aging hardware
              - Vulnerability to cyber attacks
              - Rising support costs due to obsolescence
              - Increased unpredictability of network maintenance costs
              - Inability to add new services and functionality required by users

        The need to address these risks and increase service flexibility has led to a growing number of PMR operators investing in network modernisation. For example, concerns about cyber crime and the need to implement new functionality were key drivers of City of Cape Town’s decision to modernise its TETRA public safety network. Following the upgrade to the TETRA system, City of Cape Town realised improvements in cyber security through enhanced encryption support and also greater flexibility in adding new features and additional capacity to the network. Read about City of Cape Town’s network modernisation here.

        To be effective, network modernisation must be part of a long term network sustainment plan that includes:
              - Network updates covering both hardware and software
              - Security updates
              - 24 x 7 x 365 technical support
              - Fast turnaround times for network hardware repairs

        Enhancing your PMR service through broadband integration
        Modernisation is not just about network sustainability – it’s also about supporting the evolving operational needs of users. Increasingly, broadband data services are being demanded by public safety organisations to enable increased in-field productivity, improved situational awareness and reduced operational costs. Additionally, broadband push-to-talk technology is allowing public safety organisations to extend the reach of their networks by leveraging the wide area coverage of commercial mobile networks.

        But, a concern for the public safety community is whether mission-critical voice and data services delivered over broadband networks can match the performance and functionality of established PMR systems such as TETRA and APCO Project 25. With the ongoing standardisation work within 3GPP to introduce mission-critical functionality, the prevailing view is that PMR networks and 4G and 5G systems will coexist for many years in order to get the best of both worlds.

        The good news is that PMR operators are uniquely positioned to address public safety needs and to offer a differentiated service. For example, PMR operators can use their existing Key Management Facility for the management and distribution of encryption keys to both radio and broadband users. This can be achieved today using Motorola Solutions LTE handheld devices equipped with the μCryptr hardware security module.

        Modern PMR systems such as DIMETRA X Core provide seamless, wireline interfaces with broadband systems. Integration of broadband services with PMR unlocks value and creates a platform for delivering truly differentiated services. For example, by integrating broadband PTT technology with their networks, public safety PMR operators can target a new segment of non-radio users that require talkgroup interoperability from their smartphone devices. The addition of such services creates revenue generation opportunities, providing a vital funding source for ongoing network investments in support of the long term technology sustainment plan.

        Forward-thinking PMR operators have already started adopting this self sustaining approach to network modernisation. For example, Spain’s Telecom Castilla-La Mancha recently transitioned their legacy TETRA system to the DIMETRA X Core platform - read the press release about it here. Integrated with the TETRA system was the WAVE interoperability solution, which enabled Telecom CLM to extend PTT communication across multiple platforms (radio, broadband networks, computers, smartphones) allowing users on different networks to be connected.

        Network Modernisation

        To unlock the full potential of your PMR system, it is vital that you work with the right technology partner. It is important that your technology partner can support you for the long term with the right level of service, technology expertise and experience in deploying public safety systems.

        Ricardo Gonzalez

        Ricardo Gonzalez is MSSSI VP EMEA Strategy and Marketing at Motorola Solutions

        Connect with Ricardo on LinkedIn


        Follow #ThinkPublicSafety, @MotsolsEMEA on Twitter

        Join Us


      • Ensuring Communications Uptime Author: Graeme Casey

        Published Mar 16 2018, 12:06 PM by Paul Jeffs
        • MOTOTRBO
        • TETRA
        • Command and Control
        • Police
        • Fire
        • ASTRO 25

        A seamless, reliable network is essential to business- and mission-critical communications. From public safety and the military to transportation and logistics, organisations around the world rely on land mobile radio (LMR) systems as their go-to communications network.

        Since the 1930s and the early days of simple analogue two-way radios, LMR technology has undergone a massive transformation. Today’s LMR systems are software-defined and IP-based to meet users’ evolving need. And like all IT-based systems, whether shared or used by a single entity, they are not immune to cyberattacks.

        As a result, how they are maintained and supported requires a new breed of resources and expertise. System operators must be knowledgeable not only about the equipment but also about the IP- and software-centric network components to ensure communication is secure and available 24x7x365.

        New LMR Survey

        How you manage your LMR system is vital to maximising uptime and limiting disruptions. Around the world, users are tackling this challenge in a variety of ways—from regular system updates and continuous network monitoring to proactive cybersecurity strategies and system performance trends and analysis.

        To gain a clearer picture of the measures that system operators are applying to their networks, Motorola Solutions is conducting an LMR system management survey.

        Our research report will provide insights into several compelling areas:

        • Support and maintenance services that your peers are using to support their LMR systems
        • Cybersecurity measures being taken to address and respond to threats
        • Best practices for minimising network downtime and improving system performance
        • Future system management priorities

        LMR systems operators and customers are invited to share their experiences and insights in our inaugural survey. The results will be used to help stakeholders and individuals responsible for ensuring system uptime improve their performance by learning from one another and gaining insights into the best ways to tackle the challenges of this complex communications environment.
        Click here to get started.

        For every survey completed, Motorola Solutions will donate $5 USD to the International Federation of Red Cross and Red Crescent Societies (IFRC) or International Centre for Missing and Exploited Children (ICMEC). (Total donations will be capped at $2,500 USD.). Once our study is complete, we will be happy to share the results with you.

        Graeme Casey

        Graeme is Global Service Portfolio Manager at Motorola Solutions

        Connect with Graeme on LinkedIn

        Follow #ThinkPublicSafety, @MotsolsEMEA on Twitter

        Join Us


      27 pages