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    • How a streamlined workflow can maximise the value of digital evidence and asset management solutions

      Published 34 days ago by Matthew Hetherington

      The availability of digital assets in UK policing is on an exponential rise. Members of the public expect to see digital solutions in place by their local police force for supporting crime prevention and community engagement. With the common use of smartphones, body-worn video and CCTV, the physical drain on the police service to gather, manage and disclose digital assets has never been higher.

      When a digital asset has been created and identified as a potential piece of evidence to be included in an investigation, that asset along with its original meta-data is now part of an important story. The asset will travel through a sequence of important events; a police investigation, become referenced and linked to a case file and eventually be disclosed as evidence in a criminal trial. 

      Today, we have the ability to technically support every step of that journey by streamlining workflows between platforms based on business rules, provide a secure audited chain of custody, and enable the public, police forces and judicial partners to work seamlessly to gain successful outcomes and prosecutions. 

      Streamlining workflows within digital evidence and asset management solutions needs to carry four immediate business benefits for the police in the UK today: 

      1. Give the general public access to a secure and controlled portal with the ability to submit an asset which is auto-tagged to an incident.
      2. Automate the ingest of multiple sources of digital assets with auto-tagging such as body-worn video
      3. Provide secure storage of the asset alongside a data pool of other potentially related assets, where investigation tools can be used to open new lines of enquiry
      4. Provide either a self serve access for Judicial partners or a fully integrated sharing platform (as in the case of the Scottish Government) to allow original evidence to be presented in court along with case file and audit report to validate the integrity of the evidence. 

      In December 2018, the UK Crown Prosecution Service updated several official guidelines due to a significant number of criminal trials collapsing due to the lack of disclosure of digital evidence. Evidence integrity was key to this, with a call to support search strategies, analytics and the ability to isolate certain elements of key evidence that may have specific privileges but still be disclosed as used or unused evidence material. 

      CommandCentral has been designed to support the Policing Vision 2025 in England and Wales and the Digital Strategy for Justice in Scotland along with national standards due to be published by the Digital Policing Portfolio (DPP) including the following national programmes: Digital Intelligence and Investigation (DII, Digital First (DF) and Single Online Home (SOLH). CommandCentral has also been designed to specifically meet the secure authenticated access and sharing requirements of the CPS, particularly defence practitioners and legal barristers. 

      Kelly Harrison. 

      Solution Manager, CommandCentral Suite 

       

      Kelly is presently responsible for managing the end to end portfolio of CommandCentral Suite at Motorola Solutions. An innovative software specialist with 10 years experience in Public Safety solutions including Command and Control, Communications, Mobility, Evidence and Records Management Solutions. Kelly prides herself on driving operational outcomes, in particular in overcoming complex requirements for customers with multiple ICT challenges.

      Kelly is on LinkedIn

    • Don’t-Miss Autumn Public Safety Events in the UK Author: Fergus Mayne

      Published Sep 24 2019, 8:26 AM by Paul Jeffs

      We’ve been fortunate to meet with lots of Public Safety customers at several events already this year across the UK. We’re not stopping now and there is bound to be an opportunity to catch up and see how we can help you with digital policing, command centre refresh, TETRA radio refresh, TETRA alerting solutions, video security, digital evidence management, body-worn video and more…

      Here’s a quick overview of external Public-Safety focused events where you can catch up with us this autumn:

      If you do get a chance to travel across to Germany in November we will also be at PMRExpo in Cologne 26-28 November.

      I look forward to meeting with you this autumn!

       

      Fergus

      Fergus Mayne is UK Country Manager at Motorola Solutions

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    • Focus on what really matters. Video Security: Six key steps for Public Safety agencies. Author: Ivan Ruiz

      Published Sep 19 2019, 4:17 PM by Paul Jeffs

      Today, video is ubiquitous. It can be recorded in city streets, at borders, in buildings, and on the devices in our pockets. While it has revolutionised the way communities deter crime and bring suspects to justice, it can also overwhelm security and crime centres. To be truly helpful, video solutions must help you focus on what really matters within your existing workflow: from the call for service call handling, to dispatch, in the field, and during post-incident data collection.

      What key steps can you take towards focusing on what really matters?

      Step 1 - Install an IP video camera system to DETER:
      The mere sight of a video camera can discourage or lessen the severity of an incident, intrusion, or act of terrorism, thereby influencing outcomes pre-incident. Avigilon cameras and sensors are equipped with advanced features and support industry standards to accommodate a wide range of installations. We can work with existing cameras too.

      Step 2 - Use self learning video analytics to DETECT AND RESPOND:
      You can’t monitor all your video all the time. Our self-learning video analytics and AI software can detect critical events 24/7/365 and is being evolved with new functionality.  Our latest video management software release (ACC7) has a key new ‘Focus of Attention’ interface. Focus of Attention determines what information is important and should be presented to the operator, ideal for security teams who need to know when an incident occurs, but can't afford to spend all their time looking at video screens where nothing happens for 99% of the time. Combined with our CommandCentral Aware software, video can be combined with voice and data to provide complete situational awareness during an active incident.

      Step 3 - Search evidence fast to INVESTIGATE:
      Video can offer both responder accountability and forensic evidence during post-incident investigations. But without the right tools, searching through volumes of video footage to find a specific person or event can be a daunting task. Our video search engine powered by artificial intelligence (AI) can quickly locate a suspect, intruder or incident.

      Step 4 - Use SELF-LEARNING VIDEO ANALYTICS to ensure meaningful alerts
      Our self-learning video analytics solutions are designed to accurately recognise the movement of people and vehicles, differentiating it from motion that is not relevant to a scene. Their ability to constantly learn helps reduce false positives and ensure meaningful alerts.

      Step 5 - Use AI to find what you’re looking for faster
      Appearance Search leverages our AI-powered video search engine to sort through hours of video with ease to quickly locate a specific person or vehicle of interest across an entire campus, border area or community.

      Step 6 - Quickly detect unusual motion
      Avigilon’s Unusual Motion Detection combs through hours of video to reveal events that may have otherwise been missed. It uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual motion for your review.

      How can we help? Motorola Solutions has been working with public safety agencies for decades. Today, the Avigilon solution brings powerful capabilities that have been custom built to provide a seamless experience with your existing Motorola Solutions technology investments. Combining Avigilon with CommandCentral Aware creates a complete operating picture that integrates real-time video and data. Improved decision-making and measurable crime reduction is at your fingertips.

      Focus of Attention

      Want to know more? Check out our new Avigilon Video Security For Public Safety solutions page for more information or this video on the latest ACC7 analytics software release.

       

      Ivan is on LinkedIn

      Ivan Ruiz is Senior Director of EMEA Avigilon Business Development for Motorola Solutions

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    • Think Public Safety - The Top Blogs - H1 2019

      Published Jul 04 2019, 2:14 PM by Paul Jeffs

      Now we’re past the mid-year mark, what have been our most popular Think Public Safety blog posts so far this year? Let’s take a look:

      1. Number one is ‘TETRA Radios - How Do You Choose Between Compact and Mission-Critical?
      In this blog post by Mike Williams, Mike tells us that many of today’s radio users expect radios to be slim and lightweight. He explores, with Stuart Longley’s help, how in the case of the ST7500 Compact TETRA Radio, there is no need to compromise mission-critical performance for compact design.

       

      2. Our second most popular post is ‘Prepared with the Information You Need. Ready When Every Moment Counts.
      This blog post by Yann Marston introduces how public safety users rely on effortless and reliable communications - it's their lifeline. He explains how our technology is helping to advance that communications lifeline. He uses some examples from the Mission Critical Technologies London event including the cloud-based CommandCentral Control Room Solution (CommandCentral CRS) and Avigilon Appearance Search Technology.

       

      3. Number three is ‘How Technology is Improving Frontline Police Officer Safety
      This blog post by Tunde Williams explains how for officers on the frontline, their two-way radio is their communications lifeline. He explores how frontline safety is a continuum and how Motorola Solutions has been at the forefront of innovation, advancing mission-critical radio technology and pioneering new areas of cognitive research that explore human performance in high-stress environments - giving concrete examples.

       

      4. Fourth most popular is ‘Artificial Intelligence: Delivering Actionable Results
      In this blog post by Alex Asnovich of Avigilon, Alex explores how the growth of cameras and recorded video has created a problem for security operators, who are struggling to keep pace. He shows how our Artificial Intelligence (AI) technology can help overcome this challenge - helping users to make critical decisions and then take action.

       

      5. Fifth most popular is ‘Cybersecurity Arena Faces Growing Shortage of Qualified Professionals
      In this blog post by Troy Mattern, Troy explains how cyber crime continues to proliferate across the globe and is driving the demand for skilled security professionals, creating a workforce gap. Troy explores some ideas and ways we can help fill the gap.

       

      I hope you found this round-up useful.

      Paul Jeffs

      Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

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    • 2019 H1 - Top Public Safety Videos

      Published Jun 18 2019, 12:03 PM by Paul Jeffs

      As it's approaching mid-year, let’s take a look at the most popular new public-safety focused videos released so far this year.

      1. Number one with well over 1000 views is: Keeping Frontline Police Officers Safe with MTP6650 TETRA radios
      This video shows how TETRA radio technology can ensure safer outcomes by enabling essential communications for frontline police officers - whether that’s in rural environments or deep inside buildings…

       

      2. Following on is this video introducing the: New Si200 Bodyworn Camera and Digital Evidence Management
      Mike Williams takes us through a hands-on demo of CommandCentral Vault, showing video footage reviewed and analysed alongside GPS location data and mapping plus a demo of the new Si200…

       

      3. ADVISOR™ TPG2200 TETRA Two-Way Pager - Product Tour
      This rapid product tour highlights key features that will help you reach your firefighters, emergency personnel, ambulance, healthcare and other remote workers when they’re needed most..

       

      4. Telecom CLM upgrade to enhanced public safety TETRA network with DIMETRA X Core
      Telecom CLM switched over their system overnight to deliver enhanced public safety communications in Castilla-La Mancha, Spain with a new DIMETRA X Core TETRA network…

       

      5. Motorola Solutions Kodiak Broadband Push-To-Talk
      Steve Beach introduces the Kodiak broadband solution and how it is used by carriers worldwide to provide LMR augmentation and gives us a demonstration of its standards-based mission critical functionality…

       

      You can catch all these videos in one place on our Think Public Safety 2019 H1 Top Videos YouTube playlist.

      Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

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    • 5 key questions to consider when looking for your emergency responder alerting solution. Author: Fergus Mayne

      Published May 31 2019, 12:26 PM by Paul Jeffs

      On-call public safety personnel and emergency service volunteers such as first responder paramedics and volunteer firefighters must be contactable at all times to respond to emergency calls. Secure and reliable communications are essential if they are to respond to the call for help and save lives. But what are the key things you should consider when looking for an alerting solution for them?

      1. What type of alerting device do you need?
      Today’s smartphones might seem to be the best choice but can suffer from poor battery life and lack of coverage - letting you down in times of emergency. The latest generation of pagers can do a better job as they have long battery life and high receiver sensitivity to give you greater coverage in buildings and built up areas.

      These pagers can work for hours on end when out and about without a charge. They are also compact and easily incorporated into everyday lives – at work, home or out and about. Well designed pagers are intuitive to use so a user can immediately understand the message sent. I recommend you look for a pager with a robust and rugged design (to reduce failure rates).

      2. Does it run on a trusted, secure and reliable network?
      The next thing to consider is the communications network - is it secure and resilient? Consider the security offered by the alerting system’s network infrastructure - is it secure from eavesdropping or traffic analysis by hackers? Is it vulnerable to replay attacks? TETRA networks use standards-based Air Interface Encryption to address public safety security requirements while avoiding vendor lock-in.

      In addition to security, also think about the resilience you need from your alerting system. In an emergency situation you need to be able to rely on the network to contact your teams. Unfortunately, it is often in such crisis situations that commercial cellular networks become congested, and in extreme cases, even break down. TETRA networks offer mission-critical, dedicated communications infrastructure that provides the necessary levels of resilience and availability for emergency services alerting.

      Using TETRA paging devices with built-in GPS receivers can also allow the dispatcher to see where the closest available resources are and alert them first.

      3. Does it provide two-way communication?
      Assembling your team quickly and getting them onsite to the incident is vital. Your alerting solution plays a key role in how effective you’ll be. If the paging system is only one way, several call-outs often need to be sent to ensure that alerting messages are received. Additionally, the absence of acknowledgement messages in one-way alerting systems means the dispatcher is unaware of who has accepted and therefore, whether additional call-outs to other teams are required, ultimately leading to control centres ‘over-alerting’.

      Two-way paging systems minimise over-alerting costs by providing real-time status information of the recipients of call-out messages. They allow responders to instantly feedback their status to the control centre so the time to alert the required number of volunteers and hence response time is significantly reduced.

      4. Is it based on open-standards?
      I recommend you avoid vendor lock-in situations by investing in solutions that are based on open standards, rather than any based on proprietary authentication and encryption. TETRA is an ETSI open standard. As TETRA paging systems leverage standardised Air Interface Encryption, End-to-end-Encryption, they offer multi-vendor alternatives.

      Consider also the need for scalability in your alerting system, especially when dispatching teams to major incidents. In addition to supporting standalone operation, modern alerting systems provide application programming interfaces to allow CAD systems to send and respond to paging messages. Integrating with the CAD system enables more precise targeting of call-out messages based on role, status and location.

      5. Who is the right partner?
      As one of the world’s leading suppliers of TETRA solutions, Motorola Solutions is a partner you can rely on. We designed our ADVISOR TPG2200 TETRA two-way pager to be simple to use, even with one hand. You can quickly read and respond to messages with a bright, 2” colour display and familiar user interface. Carry this pager anywhere too, without it getting in the way thanks to a lightweight, compact design. And, since the TPG2200 is IP54 rated for dust and water protection, you know it will keep working even when exposed to the elements. Find out more about ADVISOR TPG2200 TETRA two-way pager here.

      Our TETRA Pager is in use on the UK’s Airwave TETRA Network with North West Ambulance Service - check out the press release here.

      read the guide

      You can also check out our in-depth guide: ‘Things to consider when looking for an alerting solution for emergency responders.

      Fergus Mayne

       

      Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions

      Fergus is on LinkedIn

       

       

       

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