Think Public Safety

Ensuring Communications Uptime Author: Graeme Casey

Created Mar 16 2018, 11:19 AM by Paul Jeffs

A seamless, reliable network is essential to business- and mission-critical communications. From public safety and the military to transportation and logistics, organisations around the world rely on land mobile radio (LMR) systems as their go-to communications network.

Since the 1930s and the early days of simple analogue two-way radios, LMR technology has undergone a massive transformation. Today’s LMR systems are software-defined and IP-based to meet users’ evolving need. And like all IT-based systems, whether shared or used by a single entity, they are not immune to cyberattacks.

As a result, how they are maintained and supported requires a new breed of resources and expertise. System operators must be knowledgeable not only about the equipment but also about the IP- and software-centric network components to ensure communication is secure and available 24x7x365.

How you manage your LMR system is vital to maximising uptime and limiting disruptions. Around the world, users are tackling this challenge in a variety of ways—from regular system updates and continuous network monitoring to proactive cybersecurity strategies and system performance trends and analysis.

To gain a clearer picture of the measures that system operators are applying to their networks, Motorola Solutions is conducting an LMR system management survey.

Our research report will provide insights into several compelling areas:

Support and maintenance services that your peers are using to support their LMR systems
Cybersecurity measures being taken to address and respond to threats
Best practices for minimising network downtime and improving system performance
Future system management priorities

LMR systems operators and customers are invited to share their experiences and insights in our inaugural survey. The results will be used to help stakeholders and individuals responsible for ensuring system uptime improve their performance by learning from one another and gaining insights into the best ways to tackle the challenges of this complex communications environment.

Click here to get started.

For every survey completed, Motorola Solutions will donate $5 USD to the International Federation of Red Cross and Red Crescent Societies (IFRC) or International Centre for Missing and Exploited Children (ICMEC). (Total donations will be capped at $2,500 USD.). Once our study is complete, we will be happy to share the results with you.