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CAPTURE YOUR CITIZEN'S CALL FOR HELP




EMERGENCIES OCCUR EVERY SECOND OF EVERY DAY...

Citizens count on you to be there when they call for help – no matter what form that “call” may take. Wireless calls and new sources of information – texts, photos and video – are flooding into Public Safety Answering Points (PSAP) and command centers everywhere. The need for a smarter way to handle this information has never been greater.

CallWorks tackles one of the toughest 9-1-1 call-taking dilemmas: successfully capturing this information to help you coordinate the fastest, most prepared response..

SEND HELP WITH THE ONLY BROWSER-BASED SYSTEM

CallWorks has the only natively integrated, browser-based, dispatch system in the industry. Using the latest software design and telephony technology, the application manages the receipt of 9-1-1 calls and seamlessly dispatches a response in a single workflow.



Keep up with citizen needs and industry standards

Despite what some vendors would have you believe, simply installing a Voice over Internet Protocol solution does not prepare you for NG9-1-1 — it is just the start. CallWorks goes beyond the standards to deliver real value and lower total cost of ownership.



Explore Our Call-Taking Offering


CallWorks NG9-1-1

Provides NG9-1-1 ready browser-based call taking and mapping at an affordable cost. Call Taking is available directly from the map with the support of traditional 9-1-1 and mapped ALI features.

Situational Awareness

CUSTOMERS WHO HAVE TRANSITIONED TO NG9-1-1

Waukesha County Upgrades Its Focus on Community Safety with Text to 9-1-1

Stafford County future proofs 9-1-1 center with call taking equipment and dispatch system

Gloucester County, NJ integrates radio, dispatch and services for the next generation of calls.