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- 9-1-1 CALL-TAKING SOFTWARE -


Capture Every Call For Help


Are you up-to-date on Next Generation 9-1-1? Explore what this change means for you and how not to be left behind.




EMERGENCIES OCCUR EVERY SECOND OF EVERY DAY...

Citizens count on you to be there when they call for help – no matter what form that “call” may take. Wireless calls and new sources of information – texts, photos and video – are flooding into Public Safety Answering Points (PSAP) and command centers everywhere. The need for a smarter way to handle this information has never been greater.

CallWorks tackles one of the toughest 9-1-1 call-taking dilemmas: successfully capturing this information to help you coordinate the fastest, most prepared response..


SEND HELP WITH THE ONLY BROWSER-BASED 9-1-1 DISPATCH SYSTEM AVAILABLE

CallWorks has the only natively integrated, browser-based 9-1-1 dispatch system in the industry. Using the latest software design and telephony technology, the application manages the receipt of 9-1-1 calls and seamlessly dispatches a response in a single workflow.

Keep up with citizen needs and industry standards

Despite what some vendors would have you believe, simply installing a Voice over Internet Protocol solution does not prepare you for NG9-1-1 — it is just the start. CallWorks goes beyond the standards to deliver real value and lower total cost of ownership.



Explore Our 9-1-1 Call-Taking Offering


CallWorks NG9-1-1

Provides NG9-1-1 ready browser-based call taking and mapping at an affordable cost. Call Taking is available directly from the map with the support of traditional 9-1-1 and mapped ALI features.

Situational Awareness

CUSTOMERS WHO HAVE TRANSITIONED TO NG9-1-1

Waukesha County upgrades its focus on community safety with text to 9-1-1

Stafford County future proofs 9-1-1 center with call taking equipment and dispatch system

Gloucester County, NJ integrates radio, dispatch and services for the next generation of calls.