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Gain Greater Operational Efficiencies

Gain Greater Efficiencies

In These Changing Times

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THE MARKET LEADER IN CALL HANDLING DELIVERS CLOUD FUNCTIONALITY TO HELP YOU RESPOND WITH GREATER INTELLIGENCE TO SAVE LIVES

Learn how our new cloud services enhance how you serve citizens.

  • VESTA 9-1-1 Data Assist- Expands emergency call handling capabilities with two-way texting, and easily accessible information about the 9-1-1 caller and their location. 
     
  • CommandCentral Aware for 9-1-1 - The integration of two mature and trusted products, VESTA® 9-1-1 and  CommandCentral Aware, offering PSAPs a new level of mapping intelligence scaled to fit their needs.
     
  • CommandCentral Smart Transcription- Eases the burden on the telecommunicator’s working memory with real-time visual reference to the call. Offers supervisors monitoring capability from anywhere.

  • CommandCentral Citizen Input - Helps PSAPs build a strong bond with the community and offers telecommunicators a sense of closure.