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 TOM CAVANAUGH

NG911 Emergency Call Management

“Locating the 911 caller is the most important and the most challenging part of my job.”

Make the call taker's job easier. CommandCentral Aware for 9-1-1 saves seconds with one map.

Trusted NG911 Software

Call takers and supervisors rely on Motorola Solutions Next Generation Core Services (NGCS) and call handling software because it leads them to the right response when every second counts.

Increase efficiency

Automate processes to better manage staffing and overcome training challenges.

Streamline workflows

Simplify tasks, save time, and gain intelligence and flexibility.

Reduce risk

Maximize performance, increase security and protect your PSAP against cyber threats.

mandate to modernize

Hear how your peers are increasing efficiencies with Motorola Solutions’ call handling software

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Next Generation 9-1-1 Call Management Solutions

Move information faster and reduce the strain on critical personnel.

VESTA® NG9-1-1 call routing and ESInet

Take control of your NG9-1-1 future with end-to-end managed services including call routing, ESInet, location services, GIS services, cybersecurity and 24/7 NSOC dedicated to public safety.

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VESTA® 9-1-1

Streamline staffing and training challenges and increase efficiency with powerful call handling, mapping and analytics solutions.

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CallWorks CallStation

Achieve a cost effective and rapid NG9-1-1 deployment with 45% less backoffice server infrastructure.

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CommandCentral Call Handling

Secure and simplify your 911 oeprations with cloud-based call handling software.

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Integrated Call Control

Integrate call handling into CAD to answer a call, create the incident and dispatch first response with one workstation using fewer keystrokes.

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Intelligent software can create a better experience for your PSAP.

Solutions to increase productivity and flexibility

Our customers face unique challenges in their agencies. Read how our solutions have helped them overcome issues they have faced, while streamlining their processes.

Solving the problem of abandoned calls

Collier County’s 9-1-1 call takers no longer need to intervene with 80% of abandoned calls.

The evolution to next generation 9-1-1

Idaho State Police upgrade their 40 + year old call handling system technology to increase their flexibility and dispatch services.

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VESTA 9-1-1 Automated Abandoned Callback resolves 80% of our county's 4,000 abandoned calls without call taker intervention.

Bob Finney

Bob Finney

Communications Director

Collier County, FL

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