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Enable call takers to more easily handle calls for service through reliable 9-1-1 systems that quickly locate callers, unify 9-1-1 and CAD workflows and integrate text and data.
Calling 911 can be the worst day of someone’s life. Call takers rely on software that leads them to the right response, every time, because every second counts.
Automate processes to better manage staffing and overcome training challenges.
Simplify tasks, save time, and gain intelligence and flexibility.
Maximize performance, increase security and protect your PSAP against cyber threats.
Move information faster and reduce the strain on critical personnel.
Take control of your NG9-1-1 future with end-to-end managed services including call routing, ESInet, location services, GIS services, cybersecurity and 24/7 NSOC dedicated to public safety.
Streamline staffing and training challenges and increase efficiency with powerful call handling, mapping and analytics solutions.
Achieve a cost effective and rapid NG9-1-1 deployment with 45% less backoffice server infrastructure.
Integrate call handling into CAD to answer a call, create the incident and dispatch first response with one workstation using fewer keystrokes.
Our customers face unique challenges in their agencies. Read how our solutions have helped them overcome issues they have faced, while streamlining their processes.
Collier County’s 9-1-1 call takers no longer need to intervene with 80% of abandoned calls.
Idaho State Police upgrade their 40 + year old call handling system technology to increase their flexibility and dispatch services.
Collier County, FL