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NG911 Emergency Call Management

“Locating the 911 caller is the most important and the most challenging part of my job.”

Make the call taker's job easier. CommandCentral Aware for 9-1-1 saves seconds with one map.

Trusted NG911 Software

Call takers and supervisors rely on Motorola Solutions Next Generation Core Services (NGCS) and call handling software because it leads them to the right response when every second counts.

Increase efficiency

Automate processes to better manage staffing and overcome training challenges.

Streamline workflows

Simplify tasks, save time, and gain intelligence and flexibility.

Reduce risk

Maximize performance, increase security and protect your PSAP against cyber threats.

mandate to modernize

Hear Brian Lamonica describe why integration is the future and what it means for PSAP personnel.

Watch the video

Next Generation 9-1-1 Call Management Solutions

Move information faster and reduce the strain on critical personnel.

9-1-1 Call Routing and location services

Discover how our routing service delivers calls with greater accuracy saving seconds and saving lives. Offered through Motorola Solutions Connectivity, Inc.

Learn more

VESTA® 9-1-1

Streamline staffing and training challenges and increase efficiency with powerful call handling, mapping and analytics solutions.

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CallWorks CallStation

Achieve a cost effective and rapid NG9-1-1 deployment with 45% less backoffice server infrastructure.

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CommandCentral Call Handling

Secure and simplify your 911 operations with cloud-based call handling software.

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New Emergency Call Handling software

Give call takers and supervisors more intelligence, flexibility and mobility to help save lives.

Gain Real-Time Transcription of 9-1-1 Calls

Decrease the load on call takers. Give supervisors the ability to monitor calls in real time from anywhere.

Accept Streaming Video and Pictures

Allow citizens to send videos and photographs to the PSAP in a controlled, permission-based procedure.

Intelligent software can create a better experience for your PSAP.

VESTA 9-1-1 Automated Abandoned Callback resolves 80% of our county's 4,000 abandoned calls without call taker intervention.

Bob Finney

Bob Finney

Communications Director
Collier County, FL

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