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Ensure Fast, Accurate Response

Stay ahead of NG9-1-1 with smart and flexible call handling systems that  simplify your operations so you respond quickly and accurately to the demands of a mobile society. Whether your Public Safety Answering Point (PSAP) has 2 positions or 200, we’ve got you covered from call handling to geospatial routing. Choose a safe path forward starting now and for many years to come.

 

Streamline Information Captured

Easily manage voice, text, video and
mapping – all from one console.

Improve Location Accuracy & Insight

Know your callers’ locations; improve situational awareness and expedite response.

Innovate Beyond Next Generation

Plan and act with greater intelligence to
better protect and save lives.

Serving over 4,200 PSAPs and over 13,000 positions in the U.S.

With trusted, reliable call handling software deployed in 22 of the 30 most populous U.S. cities.


See How Our NG9-1-1 Emergency Call Handling Software Helps...

 

 

Enhance Campus Safety with Accuracy

Princeton University selected CallWorks with RapidSOS to achieve pinpoint location accuracy of mobile 9-1-1 calls for service.

 

Decrease Response Times

Next Generation 9-1-1 from CallWorks brings improved accuracy and interoperablity to Gloucester County, reducing emergency response times and increasing the quality of their response.  

 

 

 

Enhance Community Protection

CallWorks with PremierOne CAD enables City of Santa Maria dispatchers to retrieve and disseminate information quickly to first responders.

 

 

Quickly Receive Precise Caller Location

Medina County selected VESTA® with RapidSOS and ArcGIS Online to expedite response.

 

Guarantee Parity of Service with One Solution

MARC selected VESTA® for 119 cities in 9 Kansas and Missouri counties to better serve citizens and have a smooth transition to NG9-1-1.

 

 

Minimize Change and Training

Washington County selected VESTA® integrated text-to-9-1-1 making it easy and seamless for call takers.

 


Explore Our NG9-1-1 Emergency Call Handling Software

NG9-1-1 CALL ROUTING & ESInet

VESTA® NEXT
Everything Agencies need for Next Generation Core Services (NGCS)

 

NG9-1-1 EMERGENCY CALL HANDLING

CallWorks CallStation
NG9-1-1 ready efficient architecture scalable for agencies of all sizes.

VESTA® Solutions Suite
Proven, feature-rich NG9-1-1 ready applications serving thousands of Public Safety Answering Points.

PremierOne Call Control
Call handling directly accessible within PremierOne Computer Aided Dispatch.

Get Help with Grant Funding for Your NG9-1-1 Investments

Learn More >