RSVS or Radio Site Video Service

Know what’s happening. Act with certainty.

Radio sites that are mostly unmanned are subject to unplanned downtime due to increasing security threats, natural disasters and severe weather conditions. Situational awareness of radio sites, many of which are located in tough terrains, can help identify, mitigate and prevent site issues and downtime with improved operational efficiency. However, managing system and site performance through remote operations has never been more important.

Radio Site Video Service Solution

Our solution, Radio Site Video Service provides the video technology and ongoing management of the video infrastructure to deliver an end-to-end solution that delivers on your needs for remote radio site management.

You can know what’s happening at the radio site through our leading video technologies. The solution offers easy and centralized access to remote sites through video feeds to improve situational awareness during day-to-day operations, natural disasters and physical security attacks. The video feeds are securely stored and processed at the radio site and are delivered to you through backhaul connectivity. Our advanced, self-learning video solution can help with near real-time monitoring of the radio site, advanced motion detection, operational and investigative intelligence and post event analysis.

System Integration

Video system installation and setup
We offer system integration that includes installation and commissioning of all video equipment at the radio sites. We also set up backhaul connectivity, either 4G or customer-owned and assist with optimizing video analytics specifications as per unique requirements.

User and administration training
We provide on-site and online training so that you can get quickly up to speed with the technology, and get the most out of the solution with the end goal of maximizing the value of your technology investments and system performance.

Managed Services

TECHNICAL SUPPORT
Industry certified technical engineers can troubleshoot and provide prompt resolution to any technical issues, whether on-site dispatch or remote support.

VIDEO BACKHAUL SERVICE
Broadband backhaul is provided from each radio site to the video operations center to enable the viewing of video streams and uploading of critical video information for long-term storage.

ONSITE REPAIR AND REPLACEMENT SERVICE
With state-of-the-art diagnostic equipment all of your agency’s camera components are protected in the event of an unexpected failure and are back in operation as soon as possible.

PREVENTIVE MAINTENANCE
You can extend the useful life of your cameras with an annual check-up where all on-site installed hardware is physically inspected, cleaned, verified, updated and electronically tuned.

SECURITY UPDATES
Access to latest certified software releases ensure reliable and secure hardware operations

MYVIEW PORTAL
MyView Portal is a web-based platform that gives you a single source view for system and service delivery information to help make smarter and more proactive decisions to keep your video system running smoothly.

Benefits of Radio Site Video Service

With eyes-on-scene you can:

Ensure system availability through faster guided response in day-to-day operations and emergency situations. With our solution we can deliver 24/7 physical security monitoring resulting in prompt mitigation while delivering enhanced visibility to pinpoint issues causing downtime.
Improve operational efficiency through centralized and remote visibility into distributed sites that reduce false dispatch and less human intervention.

To ensure that the video technology infrastructure is always-on we integrate, monitor and manage your system through our Centralized Operations with real-time video camera health monitoring, preventive maintenance, repair and replacement, continuous security update and more.