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RAPID RESPONSE STARTS WITH EARLY PLANNING

GET THE EXPERTISE TO TURN A CALAMITY INTO CALM

Gale force winds. Storm surges. In-land flooding. Tornados. Natural disasters have quadrupled worldwide and are no stranger to Florida.1 Hurricane Irma alone impacted 67 counties, sent millions evacuating, and caused $50 billion in damages.2

Resiliency depends on readiness. You’ve taken measures to prepare, but are there gaps in your plan? A crisis is no time to realize you lack spare radios, the latest software or on-site essentials to support teams. Without the proper resources, critical communication can be fragmented, missions jeopardized, and recovery prolonged—adding to the chaos.

Lean on Motorola Solutions. Working side-by-side with public safety agencies worldwide during 30 disaster relief efforts has taught us invaluable lessons. Now, we’re passing them onto you. Get the bundled necessities, resources and insight to brave the storm and bounce back faster after a natural disaster strikes.

Florida - A State of Vulnerability

2000 miles of coastline

6 months of hurricane season

3 hurricanes strike/season on average3

HURRICANE IRMA4

500 miles wide

185 mph winds for 37 hours

6.3 million Floridians evacuated

15 million Floridians lost power

1 out of 4 homes destroyed

What’s at Stake

113 million tourists5

20.98 million residents6

546,218 businesses6

Sources: 1. United Nations, 2015  2. FEMA, 2017  3. NOAA 
4. Architectural Digest, September 12, 2017  5. Orlando Sentinel, 2016 6. U.S. Census Bureau, 2016

THE OVERLOOKED CAN UNDERMINE RECOVERY

Don’t let surprise be an element of your disaster response. Communication is vital to recovery and the coordination of multiple agencies. Yet, it’s oftentimes overlooked in planning.

You may find yourself short of back-up, two-way radios. Or, you could lack accessories to charge your fleet of devices. Perhaps software is the issue. Forget to update it before a severe storm, and you risk glitches and security setbacks. Add to that the litany of resources necessary to keep on-site crews going day and night, week after week.

With so many details to handle, it can get overwhelming. That’s why we’ve compiled checklists of must-haves, based on real world experience and feedback. Use them to gauge your readiness. Then, close the gaps with Motorola Solutions’ emergency bundles.

FINANCIAL RELIEF IS HERE

USE FEMA RESOURCES TO BOLSTER YOUR READINESS

Preparing Reduces Losses

Preparing Reduces Losses

$1 invested = $4 of future damages mitigated9

Source: 9. FEMA Mitigations Value Fact Sheet, 2008

Studies have shown that preparing for disasters can reduce their negative impact. That’s why FEMA offers three programs to fund eligible plans and projects intent on mitigating loss, as well as protecting life and property from future catastrophes. See if you qualify. 

Pre-Disaster Mitigation Grant Program (PDM)

The PDM is designed to assist States, U.S. Territories, Federally-recognized tribes, and local communities in implementing a sustained pre-disaster natural hazard mitigation program.

Flood Mitigation Assistance Grant Program (FMA)

The FMA provides funds for planning and projects to reduce or eliminate the risk of flood damage to buildings that are insured under the National Flood Insurance Program (NFIP) on an annual basis.

Hazard Mitigation Grant Program (HMGP)

This grant assists in implementing long-term, hazard mitigation planning and projects, following a Presidential, major-disaster declaration.

  • Supports risk reduction activities
  • Improves resiliency
  • Eliminates the impact of future events
  • Provides a long-term solution to a problem
  • Offers a cost-effective solution
  • Helps avoid repetitive damage from disasters

ADDITIONAL FEMA RESOURCES


➔ Brochures that provide an overview of the HMA programs can be found here.

➔ The latest news and updates for FEMA's HMA grant programs can be found here.  

➔ Application Submittal Process: Click here.

FUNDING ASSISTANCE



Although we cannot guarantee funding, we can guarantee assistance. Online training, writing services, free reviews and grant alerts are yours for the taking. Visit our government grants page for a wealth of information and expertise.

LAKE COUNTY, FL

Push-to-Talk Radios and Backup Generators Deliver Always-On Communications during Hurricane Irma

The Lake County Sheriff's Department depended on Motorola Solutions radios – and took advantage of backup generators – to stay connected before, during and after the storm.

“There was a 228 percent increase in push-to-talk communications between county and local police from the day before Irma hit to the day of the hurricane,” said Greg Holcomb, director of public safety communications technologies for the county. Push-to-talk on Lake County’s Motorola Solutions radio system connects users in less than one second, which can mean the difference between life and death for first responders. “In that time, there were no sites down, no outages and all LMR communications worked flawlessly,” he said.

Following the storm, the radio systems’ 18 network sites were powered by backup generators, some of which ran nonstop for six days to keep the communications network operating seamlessly.

"Our officers were working in flood-prone areas, and in those areas, LMR was the only communication working,” Holcomb said.

PINELLAS COUNTY, FL

Zero Transmission Loss despite Hurricane Irma

During her 31 year in public safety, Jackie Weinreich, radio and technology director for Pinellas County Public Safety Services, has witnessed numerous power outages and serious damage from heavy rain and wind. But when Hurricane Irma battered Pinellas County, home of Clearwater and St. Petersburg, she knew she could rely on our state-of-the-art ASTRO 25 system to support the 10,000 first responders who subscribe to the network.

"LMR is the safest option,” Weinreich said. “It’s the best way to protect our first responders.”

Pinellas County uses a high-performance system to share data between fire and emergency medical services. The system functioned the entire time, never losing communications. Once the storm hit 40 miles per hour, dispatchers could no longer send first responders to help citizens. They were handling a high call volume, performing “CPR on the phone” with doctors in their call center. Responders never lost a single transmission.

"I have never dealt with a company such as Motorola Solutions that is so responsive and supportive,” Weinreich said. “I can’t tell you how lucky we are to have that radio system.”

 

 

 

HOUSTON, TX

Motorola Solutions’ Radios Endure Hurricane Harvey

Hurricane Harvey brought the largest rainstorm in the continental U.S., flooding thousands of homes and leaving millions of people in Houston and its surrounding suburbs stranded. Search-and-rescue missions were partly the job of  Houston’s Captain Larry Baimbridge and his SWAT team. During one of their 3,000 rescues, Captain Baimbridge’s APX 7000 radio fell out of his flotation device into five feet of water. To his amazement, it worked well despite being submerged for several minutes.

“The radios performed far beyond our expectations, and we are extremely impressed with their quality,” said Baimbridge.

Meanwhile, 70 miles of Houston, firefighter Jason Sanders was waist-deep in a flooded roadway. His orders: scout the route for emergency medical response team trying to assist a seizure patient. A swell swept Sanders’ APX 7000XE off his life vest and carried it away with the current. “I tried to search for my radio, but the water was too deep,” said Sanders.

A week later, as the flood waters ebbed, Sanders and his team scoured the pasture for his radio. The team found the neon radio partially buried in mud.

“We dug it up, knocked off the mud and put in a charged battery,” said Captain Darren Parker. “To our amazement, it worked perfectly.”

DALLAS, TX

Motorola Solutions Manufactures and Ships Radio Order in One Day

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m.

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m.

When Joseph Helou, IT Manager with City of Dallas, discovered Motorola’s expediency, he was quite impressed. Helou remarked, "You mean to tell me that these radios are brand new, just manufactured yesterday, shipped, and sitting here. I thought maybe they were rentals sitting on a shelf somewhere. But they are new, made just for us. That blows my mind! Who do I thank?”

From expedited management approvals and efficient order processing to building, shipping and tracking orders, Motorola Solutions’ team proved once again that it performs well under intense pressure.

Hurricane Harvey Hits Texas10

4.5 million people impacted

41,500 sq. miles ravaged

$8 billion in flood claims paid

80,000 homes had 18 inches of water or more

122,331 rescues

Monmouth County, NJ

Motorola Solutions Rushes $1.2 million shipment of APX 7000 radios after Superstorm Sandy

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m.

For Monmouth County, NJ, Superstorm Sandy presented a particularly daunting task—not only in evacuation, rescue and recovery, but also in how law enforcement coordinated communications after losing most of their equipment in the disaster.

Hundreds of policemen, national guardsmen and state troopers responded to Monmouth County’s need for help.  With each operating on a different radio frequency, communicating was a struggle … until they received Motorola APX 7000 multi-band radios. The interoperable radio unified everyone so they could respond faster and more effectively as a cohesive team. 

“When you look at what the radios did for us, they really eased our operation, and it really eased tensions in terms of communication,” said Sheriff Golden. “It really reduced some delays in time we were seeing in response.”

 

vThrough first-hand stories and testimonials, see how this unprecedented effort changed the face of emergency response in Monmouth County, NJ.

Through first-hand stories and testimonials, see how this unprecedented effort changed the face of emergency response in Monmouth County, NJ.

vThrough first-hand stories and testimonials, see how this unprecedented effort changed the face of emergency response in Monmouth County, NJ.

When Superstorm Sandy called for unified response, Motorola Solutions answered with interoperability.

Superstorm Sandy11

1,100 mile wide storm

90 mph winds

70,000 evacuees

12 fatalities

90% of Monmouth County without power

$20 billion in property damage

Sources: 10. FEMA, 2018 11. LiveScience, 2012

Sources: 10. FEMA, 2018 11. LiveScience, 2012

Sources: 10. FEMA, 2018 11. LiveScience, 2012

S

Sources: 10. FEMA, 2018 11. LiveScience, 2012

THE DIFFERENCE BETWEEN RHETORIC AND RELIEF

MOTOROLA SOLUTIONS’ COMMITMENT RUNS DEEP

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m.

Catastrophes do more than destroy mission critical communications. They can leave communities without drinking water, power, and shelter. Other companies simply send equipment and condolences. Motorola Solutions sends experts, vital resources, and technology—serving as a backbone for first responders.

For more than 60 years, our disaster response teams have worked tirelessly to provide support when it’s needed most. In the face of a large-scale event, know that we will mobilize to help you rapidly establish communications and regain control.

CONFRONTING CATASTROPHE

WINNING UNDER THE WORST CONDITIONS

 

On Sept. 14, 2018, Hurricane Florence made landfall in North and South Carolina claiming 42 lives and causing damage of up to $18.5 billion. Despite the storm's intensity, Carolina first responders were never without mission-critical communication before, during or after the storm.

We staged our emergency response teams and extra equipment in Savannah, Georgia for quick response, and our networks in the hardest hit areas performed nearly flawlessly. LMR delivered what first responders need: always-on, instant push-to-talk operation that provides resilient mission-critical communications under the worst conditions.

Download the full QA with Vice President Robert Marshall on Motorola Solutions' response to Hurricane Florence.

 

Our Response History

  • 2018 / NC & SC Hurricane Florence
  • 2017 / TX Hurricane Harvey
  • 2017 / FL Hurricane Irma
  • 2017 / PR Hurricane Maria
  • 2017 / Mexico Earthquake
  • 2016 / South GA & SC Hurricane Mathew
  • 2016 / Washington, DC Presidential Election Inauguration
  • 2016 / Brazil Olympic Games
  • 2015 / Philadelphia Pope Visit
  • 2013 / Northern Coast: NJ, NY Hurricane Sandy
  • 2013 / AZ Wild Fires (cause: lightning)
  • 2012 / Chicago NATO Summit
  • 2011 / New Zealand Earthquake
  • 2011 / Japan Earthquake & Tsunami
  • 2011 / Australia Massive Flooding
  • 2011 / NC Hurricane Irene
  • 2010 / Haiti Earthquake
  • 2010 / Chile Earthquake
  • 2010 / Hungary Toxic mudslide
  • 2010 / Gulf of Mexico, MS, LA, AL BP Oil Spill
  • 2010 / Haiti Earthquake
  • 2009 / Australia Bush Fires
  • 2008 / TX Hurricane Ike
  • 2008 / China Sichuan Earthquake
  • 2008 / MS & LA Hurricane Gustav
  • 2008 / IA Cedar Rapids, Flooding
  • 2007 / Peru Earthquake
  • 2005 / LA & MS Hurricane Katrina
  • 2005 / LA & TX Hurricane Rita
  • 2005 / FL Hurricane Wilma
  • 2004 / PR, FL & US-Mid Atlantic Hurricane Jeanne
  • 2004 / FL Hurricane Charley
  • 2004 / FL Hurricane Frances
  • 2003 / NC Hurricane Isabel
  • 2001 / NY Twin Towers Terrorist Attack
  • 1999 / Turkey Earthquake
  • 1999 / Taiwan Earthquake
  • 1999 / India Cyclone
  • 1997 / ND & MN Floods
  • 1996 / GA Olympic Park Bombing
  • 1995 / Japan Earthquake
  • 1995 / FL Hurricane Opal
  • 1993 / NY World Trade Center Bombing
  • 1993 / India Earthquake Maharashtra
  • 1992 / HI Hurricane
  • 1992 / FL Hurricane Andrew
  • 1992 / Indonesia Earthquake/Tidal Wave
  • 1991 / Philippines Volcanic Eruption
  • 1989 / SC Hurricane Hugo
  • 1971 / CA Earthquake
  • 1966 / New England Hurricane & Flood Control
  • 1965 / IA Floods
  • 1958 / PA Flood Forecasting
  • 1951 / KS Flood Containment
  • 1945 / FL Hurricane

PLAN FOR THE UNPREDICTABLE

ASK US HOW

Contact a Motorola Solutions representative for proven strategies to better brave the storm and augment mission critical operations.


Danny Sanchez
Sales VP & Director Florida Government & Public Safety
daniel.sanchez@motorolasolutions.com

Matt Brenneman
Regional Services Manager for Managed & Support services
Matt.Brenneman@motorolasolutions.com

Jay Malpass
Senior Strategic Projects Manager
jay@motorolasolutions.com