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Streamline 9-1-1 Call Handling

Streamline 9-1-1
Call Handling

In These Changing Times

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In these changing times PSAPs face new challenges, beyond responding to a mobile society and adopting Next Generation technology. Amid and despite these challenges, CallWorks CallStation continues to ensure call takers gain the functionality they need to save seconds and save lives. Here are a few examples.

Our offsite solution makes it possible for call takers to easily answer the call of duty from any location. Integrated Call Control with CallStation and Flex CAD or PremierOne CAD increases call taker focus with fewer keystrokes for faster response.

With our cloud functionality, you extend the capability of your CallStation platform to accept visual content from citizens, using a controlled, permission-based procedure and you have access to real-time transcripts from 9-1-1, non-emergency and administrative calls as searchable text, which supervisors can monitor from anywhere.

Look to CallStation to help you streamline workflows, gain greater efficiencies and reduce risk.