Criminal Justice Information Services (CJIS) Compliance

Every day, our public safety agency customers access Criminal Justice Information (CJI) databases in order to perform their mission-critical operations and enforce the law. These customers are required to adhere to the FBI Criminal Justice Information Service (CJIS) Security Policy. In its commitment to compliance, Motorola has implemented controls in alignment with the CJIS Security Policy. With a dedicated team of CJIS compliance professionals, Motorola Solutions’ robust CJIS Compliance Program is designed to enable our customers to meet their CJIS Security Policy requirements. Through our CJIS Compliance Program, we serve our customers as a trusted partner for the protection of all of their mission critical data, including CJI. 

We provide CJIS compliance support to our customers by administering and coordinating personnel credentialing, providing assistance with documentation in support of CJIS audits and advising on how to configure and implement our solutions in a manner consistent with CJIS Policy. We review and audit products and systems, and provide customers with the materials they need to better understand and comply with CJIS security requirements.

ISO Certifications

ISO (The International Organization for Standardization) is an independent, non-governmental international organization with a membership of 164 national standards bodies. Through its members, it develops voluntary, consensus-based, market-relevant International Standards that support innovation and provide solutions to global challenges.  

Motorola Solutions holds multiple 3rd party certifications for in scope organizations which adhere to the international standards set by ISO. Adherence to these standards demonstrates Motorola’s commitment to security, quality and efficiency. These standards help to ensure that Motorola products and services are safe, reliable and of the high quality that you can trust.

AICPA SOC Reports

Motorola Solutions partners with cloud infrastructure providers Amazon and Microsoft, whose offerings are audited annually against the Service Organization Control (SOC) reporting framework by independent third-party auditors.

More information about Microsoft SOC reports can be found here: https://www.microsoft.com/en-us/trustcenter/compliance/soc.

More information about Amazon SOC reports can be found here: https://aws.amazon.com/compliance/soc-faqs/.

Motorola Solutions has launched multiple SOC2, Type 2 audits, by independent third party auditors against the SOC reporting framework. Details of in-process audit scopes are available upon request.

Cloud Security Alliance

Motorola Solutions is a member of the Cloud Security Alliance, the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment.

Global IMS

Motorola Solutions Integrated Management System uses International Organization for Standardization (ISO) and other industry standards to provide a framework to implement and monitor our Integrated Management System. This system helps Motorola Solutions set the rigorous targets and objectives that support Motorola Solutions as a global leader in mission-critical communications. 

CALEA Electronic Data Storage Compliance

Motorola Solutions understands the importance to our law enforcement customers of the standards set forth by the Commission on Accreditation for Law Enforcement Agencies (CALEA). In particular, Motorola Solutions assists its customers in their conformity to the CALEA Electronic Data Storage requirements.

SSL Report

Motorola Solutions Inc. earned an SSL A rating through Qualys SSL Labs. Customers can scan the Motorola Solutions web site at https://www.ssllabs.com/ssltest/ to perform a real-time test. SSL provides a secure way to transmit data and supports the technology behind encrypting sensitive information on the internet. We provide our customers with security and peace of mind when working in our web applications.