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An information hub at your fingertips
Assist Chat makes it easy for your personnel to track down the information they need, putting the knowledge base of your agency — policies, procedures and even incident data (with appropriate permissions) — into a browser-based AI assistant experience. Coupled with secure access to a popular LLM, your users can find answers without putting your data at risk.
Access your policies and procedures from anywhere
Use your smartphone or radio (with SmartQuery) to ask natural language questions about your agency's text-based policies and procedures in a secure knowledge base protected by FIPS 140-2 compliant encryption.
If you’re managing your agency’s policies with PowerDMS, Assist Chat is ready
Assist Chat and PowerDMS are working together to make your policy experience easy. Continue managing your content as you were. Assist Chat will find what you need through our partnership with PowerDMS.
Access your agency’s data from the field
Query your agency’s incident information from your mobile device, vehicle laptop or desktop, simply by typing or asking Assist Chat for the information you need. If you have permissions to access the content, now you can find it anywhere.
General information from popular LLMs
There’s a strong chance your personnel are already using public Generative AI tools, potentially putting your data at risk. With Assist Chat, your users have access to a popular LLM while your agency’s data remains within your controlled environment.
Natural language search of your agency content.
Your personnel can also get answers from Assist Chat by using ViQi, our public safety virtual assistant, to ask their question verbally instead of typing. When you need your eyes up and your hands free, Assist Chat is still available to you - just ask ViQi.
Resources
Filter by
| Resource Name | Resource Type | Language | Actions | |
|---|---|---|---|---|
| Assist Chat Standard Fact Sheet | Fact Sheets | English | Open PDF | |
- Assist Chat Starter (Free to U.S. public safety agencies)
- Assist Chat Standard (Paid license, contact your salesperson for details)
We have a robust integration with PowerDMS that - for you - is very easy to access. Simply add your PowerDMS database credential to your Assist Chat configuration, and we take it from there. You continue to manage your policies and procedures in PowerDMS, and Assist Chat accesses that content to provide your personnel with the information you need.
Assist Chat provides a citation with each response, pointing you to the specific policy documents it referenced when providing an answer. There’s no mystery - you can see which of your agency documents was reviewed to provide the information.
Unfortunately, there’s a very good chance your personnel are already accessing popular LLMs while doing their jobs - and that may include inadvertently exposing incident data. With Assist Chat, your personnel can get the assistance they need in our secure environment, without putting your agency data at risk.
Assist Chat Standard is built with strict safeguards, consistent with Motorola Solutions' commitment to "human in the loop" technology. It operates within a secure, CJIS-compliant cloud environment, so that agency data remains private and is never used to train public large language models (LLMs). The system provides citations for every answer generated, allowing officers and command staff to verify the accuracy of the information against the original source data.