Reduce incident response times with an intuitive interface that supports your decision-making process
Compass offers an intuitive operational interface that supports the decision-making process of security operators, providing consistent step-by-step instructions, based on insights from all their connected safety and security systems: video management, access control and key management, fire and intrusion detection panels, VoIP intercoms, telephony and public address, building automation and management, and IoT devices.
Intuitive, easy-to-use unified platform
Automated standard operating procedures (SOPs)
Automated reports to demonstrate compliance
Key Performance Indicators (KPIs) and reports
System integrity & availability checks
Detect incidents with remote tours
Establish Standard Operating Procedures (SOPs)
Easily design and deploy customized SOPs to ensure operators are always guided through each action, for day-to-day operations, technical issues, and critical incidents. Deliver consistent responses across the team and save on precious time, as Compass helps to guide operators throughout the entire incident management process, which helps to significantly reduce human error.
Effortlessly achieve compliance
Compass automatically generates fully auditable incident reports that details every step that each operator took, together with the operators’ comments, snapshots, audio calls, and video clips. Periodic reports are automatically generated and emailed to key stakeholders
Maximize the reliability of your systems
Ensure your security systems remain fully operational, and detect performance bottlenecks and training gaps with automated reports and KPIs. Any technical issue or damaged equipment will trigger alerts, so that incidents can be dealt with immediately by the team following preconfigured SOPs.
Make data-driven decisions
Compass helps you remove subjectivity so that your decision-making is supported by the data and potential risks identified before they become a problem. For example, quickly identify why you are receiving false alarms so that cost-effective solutions can be implemented and wasted hours are minimized.
Prevent incidents with verification routines
Compass remote tours are structured monitoring routines that make operators concentrate on specific areas while asking them the right questions. Remote tours can be configured for specific times or triggered randomly. Use them to check camera image quality, emergency exits, critical equipment, valuable goods, compliance with safety and other guidelines and many more use cases.