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    • Motorola Solutions’ Avigilon CCTV solutions are now certified by the Surveillance Camera Commissioners

      Published 15 days ago by Matthew Hetherington

      Motorola Solutions’ Avigilon CCTV solutions are now certified by the Surveillance Camera Commissioners (SCC). The self-certification verifies that Avigilon’s technology meets the requirements for ensuring that their video security systems are designed and manufactured in a manner that assures that they are secure by default and design. The certification affirms Motorola Solutions’ innovative work within the cybersecurity space.
       
      By following the Secure by Default guidance, Motorola Solutions is demonstrating its commitment to developing products that are protected against current cyber security threats, at the point of manufacture. The Secure by Default certification means that the technology will meet certain requirements that ensure a configuration that is the most secure when the component is shipped. This makes it more likely that once the system is installed, it will remain in a secure state against certain cyber threats.
       
      The requirements requested by this self-certification mean that the UK’s resilience against cyber security attacks via video surveillance systems is higher. The requirements are an important step forward for manufacturers, installers and users alike to provide the best possible assurance for stakeholders that products are as secure as possible against cyberattacks.
       
      Tony Porter, Surveillance Camera Commissioner, said: “Many congratulations to Motorola Solutions’ Video Security and Analytics team in certifying their products as ‘secure by default’. The certification mark demonstrates to customers and stakeholders alike that the products listed on my website meet the minimum requirements I expect in terms of cyber-secure surveillance camera products. It is crucial that consumers know that the surveillance camera devices they purchase are cyber-secure. So, it’s great that we have a number of proactive manufacturers like Motorola Solutions leading the way toward a common goal to develop products to mitigate potential cyber-threats”.
       
      The certification is an important achievement for the Video Security & Analytics team at Motorola Solutions as it is expected to form part of a bigger picture in the near future, where there will be greater guidance around the design and deployment of CCTV in the UK. Consultants using Secure By Default will be able to use the guidance to form part of their product selection for their design specifications.This guidance forms part of a wider suite of documentation being developed as part of the SCC Strategy in support of the SCC Code of Practice.
       
      To find out more about the specific requirements to become certified, please take a look at this document produced by the UK Surveillance Commissioner.

    • Why is communication so vital to the success of a business?

      Published May 23 2018, 8:42 AM by Sean Fitzgerald

      What do you value when it comes to building on the current success of your business? Is it perfecting the balance between expenditure and income; ensuring your customers are satisfied enough to not look elsewhere; streamlining all operational processes or having the most robust recovery plans in place for when the unexpected hits?

      All are extremely vital but what value do you give employee communication? Or, more to the point, what value do you give to building the right communication platform? To understand its potential I’ve always believed there are 3 tracks to communication and if you get these right then teams and management can achieve their goals and the entire business strategy is supported:

      1. Efficiency generates savings: one great way to do this is building a team of individuals that works as one, with clear goals and no duplication of effort. Only real-time communication can support this structure
      2. Productivity is hit hard when the unexpected occurs: a rapid reaction is a positive step to ensuring the impact is contained. Of course, there can be no reactions without communication.
      3. Safety is paramount: employees underpin any organisation so to be able to reach them if they come into difficulty is a commitment that can’t be compromised. Instant alerts and immediate response ensure this.

      Efficiency, productivity and safety are the end-game of what can be achieved through the deployment of a reliable communication platform, but how do you get there? When there is no "one-size-fits-all" platform that you can simply pick off the shelf how do you even begin to know what will work for you?

      3 EVALUATION POINTS TO KICK OFF YOUR COMMUNICATION'S REVIEW

      Common to every business there are three core areas I’ve identified that will help focus a review of your existing platform to assess whether your communication is holding you back from achieving your business goals.

      Spot the warning signs that your existing communication platform isn’t coping.
      Ask yourself if you have more employees, bigger premises, or a workforce that works more remotely, or on their own more often, since you rolled out your current communication solutions.

      Assess if your communication platform supports emergency situations or unplanned downtime.
      Basics such as signal blackspots or device incompatibility between employees may restrict the flow of information when it’s needed most.

      Analyse employee efficiency and activity
      Determine if staff are focused on the most immediate, income generating or target-hitting tasks in an efficient way. Or, are they being diverted from doing so simply because they’re chasing information and going unaware that their expertise is needed?

      I hope this blog has gone some way to unearthing the true potential of communication and why it should be valued as a commodity for helping reach business goals and long term strategies.

      If you've unearthed some concerns take the next step and discover what you can do about rectifying the uncertainties using Motorola Solutions new guide for 2018 : ‘The Role of Communication in Today’s Modern Business: Your step-by-step guide to building a successful communication platform.

      The Role of Communication in Today's Modern Business

    • 5 BUSINESS CHALLENGES. 1 COMMUNICATION PLATFORM. 1 EVENT THAT PUTS THE TWO TOGETHER.

      Published Apr 20 2018, 7:26 AM by Sean Fitzgerald

      HARNESSING THE POTENTIAL OF BUSINESSES IN A DIGITAL AGE | CRITICAL COMMUNICATIONS WORLD 2018

      When the business landscape is in a constant state of change due to ever increasing customer demands and technological advancements, it may seem like you’re never going to be able to stop and catch your breath.

      The first thing to do is recognise what challenges are having the biggest impact on your operations, whether it’s affecting your efficiency, service or safety. I often see the same 5 making an appearance; do you recognise any of these?

      Challenge #1: KEEPING OPERATIONS RUNNING ALL DAY, EVERY DAY.

      Getting things right first time, every time is no easy task, especially when budgets and timeframes are being squeezed. People, equipment and processes all need to interact efficiently to ensure smooth operations.

      Challenge #2: DEALING WITH UNPLANNED EVENTS

      From minor hiccups to major incidents, businesses need to prepare so they are ready to respond in an instant.

      Challenge #3: ACHIEVING MORE WITH LESS

      When ‘streamline’ is the buzz word, efficiency savings must be identified and implemented. The results can have a positive impact on reducing wastage in both time and budgets.

      Challenge #4: KEEPING STAFF, CLIENTS AND VISITORS SAFE

      The security of premises and protection of people is non-negotiable. In emergency situations delays increase the impact of incidents and injuries with potentially fatal consequences.

      Challenge #5: ENSURING STAFF CAN COMMUNICATION ACROSS THE ENTIRE FACILITY

      The ability to communicate sounds easy but environments can conspire against you: multiple buildings, blackspots and device incompatibility can easily bring down the most planned for communication platform.

      If you recognise any of these challenges then there is a solution that can address any and all of these... Instant communication and real-time data on a unified platform that breaks down barriers between different devices and networks.

      That’s what Motorola Solutions will be showcasing at this year’s Critical Communications World in Berlin.

      If you’re visiting the show then stop by our stand, C10, where our experts will be on hand to demonstrate how you can harness the potential of your business and define your competitive advantage through communication.

      Find out more at Motorola Solutions at Critical Communications World 2018 here

      Motorola Solutions at Critical Communications World 2018

    • Powering Up Worker Communications in Utilities - Author: Danielle Doo

      Published Dec 09 2016, 8:29 PM by Emily Zervos

      blog_banner.jpg

      THE 5 C’S OF RADIO COMMUNICATIONS

      Despite the surge in smartphone use in the workplace, two way radios have remained the dominant technology for push-to-talk (PTT) communications in the utilities sector. Why is this? Two-way radios are designed for the job. Not only are they rugged and durable, with extremely long battery life but they also offer a secure and extremely reliable network in a time when we are facing heightened security.

      Utility engineers may work extended shifts, outdoors, or in dangerous environments that require intrinsically safe devices. These different areas of work will require different devices; ones that can be used with gloves, that include displays or operate hands free. Supervisors who are office based may not carry a radio but they do need to communicate with their workers from their own device; a smartphone. Purpose-built radios designed for specific use cases can meet all of these needs. From extra loud speakers, noise cancelling microphones, glove friendly ergonomics, purpose built accessories, intrinsically safe models plus integrated smartphone PTT applications such as WAVE PTT.

      The 5Cs are the basics of what makes Professional Mobile Radio (PMR) such a widely-used communications tool, with more than 40 million two-way radios in use globally.

      1. Coverage – designed to meet specific requirements, whether it is a single site depot or on location engineering.
      2. Capacity – engineered to address peak usage, using a dedicated licensed spectrum and right-sized to each organisation’s specific needs – so calls get through
      3. Cost – predictable costs, with no additional airtime fees like those associated with commercial mobile phone networks
      4. Control – high degree of control over system requirements, design, priorities, security, and operation – allowing a system to be configured for a specific use case
      5. Capabilities – features and capabilities that enable safety and productivity for users such as location services, added encryption/security, text messaging, telemetry, radio programming and other enhanced features.

       

      The 5th C, Capability, is the game changer. The capabilities continue to drive the usage of PMR in the utilities industry and will continue to propel usage for the foreseeable future. Let’s take a look at the 5th C in more detail...

      Efficiency and Productivity Capabilities (data applications)

      Modern, IP-enabled digital radio systems offer data capabilities. Radio systems might not offer broadband data speeds, but they allow you to deliver data services within your custom designed coverage area. They offer the capacity you need, without the additional data airtime costs and give you exactly the control you need. So with data capabilities, what more can you do?

      • Query databases
      • Monitor biometric data such as the heart rate of workers, by connecting sensors to radios via Bluetooth
      • Coordinate work order tickets
      • Keep track of your staff and assets using location services (such as GPS – outdoors, Bluetooth – indoors)
      • Set up telemetry and SCADA to let your machines talk to each other
      • Manage your fleet of radios over-the-air

       

      Secure Communication Capabilities

      Security is a big topic these days, especially for utility companies. With PMR you control who can listen to your voice and data traffic. There are many security features to secure this traffic, from business level secure voice encryption to government certified end-to-end encryption with features such as over-the-air encryption key management in TETRA systems. Trusted by tactical teams and government organisations, TETRA secures the most sensitive data.

      Safety and Reliability Capabilities

      To be safe, your communications must be reliable. Your calls need to always get through so there are features built in to make sure calls are prioritised and radio traffic is load balanced. In case of a mobile network overload, you need to be sure your staff will be able to communicate on their radio network or in direct mode. Systems can be designed to be resilient from redundant backhaul links at remote radio sites to redundant system controllers and back-up power. Plus radio always has the fall-back of direct mode/simplex/talkaround operation so communications can occur directly between radios in a peer to peer fashion without the need for infrastructure.

      Which “C” do you think is most critical? Please leave your comments below.

      Click here to discover more

    • The Video Round-Up From CCW2016 for Business Critical Communications

      Published Dec 09 2016, 8:29 PM by Clare McFarlane

      Critical Communications World 2016 was a great success with business leaders wanting to find out more about the solutions we have available to help boost productivity, identify efficiencies and all the time helping to underpinworker safety.

      We showcased TETRA, DMR, SCADA and WAVE Workgroup Communications - our interoperable communication solution that connects devices over broadband PTT.

      Of particular interest was the launch of our latest TETRA radio - the ST7000 - ideal for customer facing staff. Here Ross Harvey demonstrates just why it was so popular.

      What's new for business critical?
      Sean Fitzgerald outlines the big themes for CCW2016 and beyond in order to drive successful business operations.

      The next generation MOTOTRBO devices
      Just before CCW2016 we announced the next generation of our hugely popular MOTOTRBO devices and Capacity Max – our ETSI DMR Tier III compliant system. The enhancements are outlined in this short video.

      WAVE Workgroup Communications
      John Helliwell explains how the new WAVE 7000 bridges the gap between users with smartphones and radios, with new, high performance features

      Smart Airport Solutions
      Airports are a key focus for us at Motorola Solutions, for the new TETRA radio highlighted above to our SCADA portfolio which Sean Fitzgerald discusses here

      CCW2016 it's a wrap
      David Parry closes out the show with his highlights - what has sparked interest?

      Clare McFarlane is Commercial Editorial lead for Europe & Africa at Motorola Solutions
      Clare is on LinkedIn

    • Live From Critical Communications World 2016

      Published Dec 09 2016, 8:29 PM by Clare McFarlane

      BUSINESS CRITICAL COMMUNICATIONS IN WORDS & PICTURES

      No sooner had the doors flung open on this year’s Critical Communications World 2016, Motorola Solutions unveiled the latest products and solutions we bring to the business community to enable superior workforce communications.

      Firstly, there’s the ST7000 TETRA radio – small, discreet and sophisticated it’s ideal for customer facing employees. Secondly, we have WAVE 7000 – part of Motorola Solutions’ Convergence Suite of applications that enables push-to-talk (PTT), mapping, messaging and other functionality to help bridge land mobile radio (LMR) and long-term evolution (LTE) networks.

      And let’s not forgot the recently launched next generation MOTOTRBO™ radios.

      Watch this video, where Sean Fitzgerald take you through what's new for business critical communications and what we're showing at Critical Communications World 2016.

       

      Our stand at CCW is buzzing with activity as business leaders visit us to find out more about how we can partner with them to connect their business, processes and information for optimum productivity, efficiency and safety.

      Can’t be at CCW? Don’t worry here’s the highlights in pictures and over the coming weeks you’ll be hearing more about our Business Critical Communication Solutions.

      The stand looks fantastic and the Motorola Solutions team all ready to go!

      Communication across a business is a critical element to ensure productivity, efficiency and safety are all maxmised...

      And here's out latest radio - the ST7000. The smallest TETRA radio, ideal for the customer facing staff who need an elegant device that doesn't compromise on audio quality...

      Recognising the vision of Industry 4.0 we demonstrate how the smart factory has a lot in common with our vision of connected communications, in fact our recently launched next generation MOTOTRBO™ Radios have been purpose built for the factory floor - robust, extended coverage and battery life, indoor locations tracking, Bluetooth 4.0 and integrated WiFi are just some of the latest features...
      Connected-Manufacturing-Blog.jpg

      The transport industry is a key vertical when it comes to developing communication solutions for businesses and they're proving popular at the stand...

      connected-transport-blog.jpg

      Sean Fitzgerald discusses the solutions we have for utility operations, including our TETRA MTP8000Ex Series...

      We're covering a range of industries at the event - showcasing how our voice and data solutions work to truly connect the entire business operations.Connected-Business-Stand.jpg

       

      Clare McFarlane is Commercial Editorial lead for Europe & Africa at Motorola Solutions
      Clare is on LinkedIn
      Follow @MotSolsEMEA on Twitter and look out for
      #CCW2016

    • MOTOROLA SOLUTIONS AT CRITICAL COMMUNICATIONS WORLD 2016 - Author Sean Fitzgerald

      Published Dec 09 2016, 8:29 PM by Emily Zervos

      SHOWING HOW WE ARE CONNECTING PEOPLE, PROCESSES AND INFORMATION

      Critical Communications World is almost upon us and we’re getting excited about the solutions we’ll be showcasing for businesses right across the world. I’m not going to give away too much here but trust me they’ll be a few surprises along the way.

      Here’s what I can tell you and a hint of what to expect.

      Always at the heart of our products, solutions and services is the push to help you build on efficiencies, improve worker safety and drive productivity through the roof. This year we’re taking a look at connectivity and collaboration from voice to data and information to work processes. And bringing all this to life with our extensive portfolio of devices and system from entry level to fully featured high tier models, accessories and applications – we have it all.

      Want to find out a little more before the day, visit our Critical Communications 2016 website - we'll be sharing videos, news and more before and during the show.

      But more importantly remember ‘Stand D9’, that’s where we’ll be waiting to welcome you! Entrance to the exhibition is free.

      RETHINK SAFETY. CONNECT PEOPLE.
      RETHINK EFFICIENCY. CONNECT PROCESSES.
      RETHINK PRODUCTIVITY. CONNECT INFORMATION.

      Sean Fitzgerald
      Sean Fitzgerald, Senior Solutions Marketing Manager, Motorola Solutions
      Connect with Sean on LinkedIn: http://www.linkedin.com/pub/sean-fitzgerald/1/705/4a0

    • Be Empowered, Be Mission Critical: 3 Key Steps for Utilities - Author Danielle Doo

      Published Dec 09 2016, 8:29 PM by Emily Zervos

      Times are tough for today’s utility companies. The challenge of keeping customers happy and employees safe in a world of ever increasing demand and cost pressure. A rise in cyber attacks and threats to network security. Changing regulations and new environmental mandates. How do you maximise operational efficiency without compromising safety and security? Here's three key recommendations.

      Step One - Stay Secure with a Reliable, Resilient Mission Critical Network
      Fact: 67% of companies report one or more security compromises causing disruption.¹ Fact: Since 2000, natural disasters have cost the global economy $2.5 Trillion.² In this uncertain world, a reliable and resilient mission critical network is imperative to keep your everyday operations running smoothly, even in times of crisis.

      Step Two - Go with Proven Mission Critical Communications like TETRA
      With over two million users in more than 120 countries, TETRA is proven and trusted. It’s a dedicated network designed to empower utilities with greater safety and efficiency, while delivering the continuity of service and network control your customers expect.

      TETRA gives you seamless voice and data communications at all times including during sudden peaks in demand and emergencies. It stays focused on safety with applications like Man Down and GPS tracking. And it looks to the future, paving the way for convergence with LTE for reduced complexity and cost.

      Step Three - Expand your Visibility, Enhance your Control
      Controlling resources is a big challenge for utilities. With hundreds, if not thousands, of people working across multiple facilities and on the go, how do you keep track of everyone? And everything? Motorola's mission critical technology does the trick.

      With Industrial Internet of Things (IoT) solutions, it gives you greater visibility of your assets and infrastructure. It provides the process automation and monitoring necessary to achieve more productivity and safer operations. Plus the security, flexibility and resilience required to maintain control during unforeseen emergencies.

      Find out more - read our ‘Empower Your Utility to Meet Escalating Demands’ brochure to see why Motorola's mission critical networks and technology makes all the difference.


      Danielle Doo- Solutions Marketing Manager

       

       

      Footnotes

      ¹ “Cyber Attacks Up By 60 Percent At Water Utilities,” Water Online, December 10, 2013

      ² “Natural Disasters Have Cost the Global Economy $2.5 Trillion Since 2000.” United Nations Disaster Report, 2013

    • Dlaczego nadal warto używać radiotelefonów w XXI wieku?- Autor: Sean Fitzgerald

      Published Dec 09 2016, 8:29 PM by Emily Zervos

      Uczestniczyłem ostatnio w zebraniu poświęconym kontroli wewnętrznej, podczas którego prowadzący zadał pytanie: „Gdyby to zebranie odbywało się 10 czy 12 lat temu, jakie byłyby nasze przewidywania w odniesieniu do przyszłości LMR?”. Dziesięć lat temu zapytałbym: „A co to jest LMR?”. W międzyczasie jednak dołączyłem do firmy Motorola Solutions i już lepiej orientuję się w temacie! LMR (Land Mobile Radio) to nic innego jak radiotelefon (znany również jako krótkofalówka czy walkie-talkie). Urządzeń tych używają policjanci, strażacy i załogi karetek. Są one również wykorzystywane w niemal każdym budynku publicznym lub placówce handlowej do zdalnej komunikacji pomiędzy pracownikami.

      Pytanie zadane na wstępie uzasadnione jest wprowadzeniem innych technologii reklamowanych jako następcy LMR: telefonów komórkowych analogowych, a następnie GSM, telefonów DECT, a nawet VoIP (Voice-Over-IP). Każda z tych technologii przedstawiana była jako lepsza, nowsza, bardziej zaawansowana i eliminująca konieczność korzystania z LMR. Tak się jednak nie stało i nie sądzę, żeby było to prawdopodobne w najbliższej przyszłości.

      Można zapytać, dlaczego ktokolwiek chciałby używać liczącej już 80 lat technologii, gdy pod ręką jest nowiutki smartfon. W wielu sytuacjach rzeczywiście nie ma takiej potrzeby. Jednak jeżeli chodzi o zasadnicze zastosowania radiotelefonów, od 10 czy 20 lat nic się w tym względzie nie zmieniło. Wprowadzono też unowocześnienia w postaci radiotelefonów cyfrowych (np. MOTOTRBO™ firmy Motorola) oraz integracji z innymi systemami i aplikacjami. Najlepsze narzędzie dla danego zadania zawsze zależy od wymagań użytkownika, a w przypadku komunikacji biznesowej i operacyjnej o kluczowym znaczeniu pomiędzy pojedynczymi osobami lub grupami LMR nie ma sobie równych;

      • Natychmiastowa komunikacja zapewnia znaczną poprawę wydajności i bezpieczeństwa pracowników. W radiotelefonie wystarczy nacisnąć przycisk nadawania i już można mówić – nie trzeba czekać na sygnał wybierania ani wpisywać długiego numeru telefonu, aby nawiązać połączenie.
      • Różne rodzaje połączeń umożliwiają dotarcie z informacją do wszystkich zainteresowanych osób i nikogo innego poza nimi. Można wykonywać prywatne połączenia do pojedynczych osób, połączenia do zdefiniowanej grupy osób (np. ochrona lub serwis) lub połączenia ogólne do wszystkich osób posiadających radiotelefon. Identyfikator dzwoniącego zapewnia informację o osobie kontaktującej się jeszcze przed odebraniem. Dzięki MOTOTRBO kierownicy mogą również zablokować połączenia innych osób, aby wykonać połączenie o wyższym priorytecie, np. w celu wezwania pomocy w sytuacji awaryjnej.
      • Niezawodna dostępność zapewnia możliwość wykonywania połączeń, gdy jest taka potrzeba. Każdy doświadczył budzącego postrach braku sygnału w telefonie komórkowym. Nawet na obszarach o bardzo dobrym zasięgu trafiają się martwe punkty, w których nie można nawiązać połączenia lub połączenia są przerywane. Często ma to miejsce w piwnicy lub strefach serwisowych – właśnie tam, gdzie występuje konieczność skontaktowania się z pracownikami. Radiotelefony mają zazwyczaj lepsze zasilanie niż komórki, dzięki czemu lepiej radzą sobie z martwymi punktami. System radiotelefonów można jednak tak zaprojektować, żeby objąć nim całe środowisko pracy – bez konieczności uzależniania się od dostawcy zewnętrznego, który może mieć inne priorytety.
      • Akceptowalne koszty umożliwiają ustalanie i trzymanie się budżetów. Nie ma opłat za połączenia. Nakłady inwestycyjne obejmują zakup systemu i minimalne koszty utrzymania. Można również wypożyczyć radiotelefony od firmy oferującej takie usługi. Istnieje również możliwość łączenia powyższych modeli: zakupu systemu zasadniczego i wynajmowania dodatkowych radiotelefonów stosownie do potrzeb.
      • Solidne, niezawodne urządzenia oferują większą niezawodność niż telefony klasy konsumenckiej. Radiotelefony firmy Motorola zostały zaprojektowane z myślą o trudnych warunkach występujących w codziennym użytkowaniu. Wysokie i niskie temperatury, zanurzenie w wodzie, upadki – radiotelefony firmy Motorola są na nie odporne.
      • Nowe zaawansowane funkcje bazują na tradycyjnej funkcjonalności radiotelefonu, wzbogacając ją o możliwość wysyłania wiadomości tekstowych, zarządzanie zleceniami pracowniczymi oraz śledzenie GPS dla potrzeb zwiększenia efektywności i bezpieczeństwa pracowników.

       

      Zadane przez mnie pytanie brzmiało: „Dlaczego nadal warto używać radiotelefonów?”. Ale w komunikacji biznesowej pomiędzy pojedynczymi osobami oraz grupami roboczymi pytanie tak naprawdę brzmi: „Dlaczego korzystać z innych technologii?” (lub - co gorsza - nie korzystać z żadnej). Możliwość natychmiastowej niezawodnej komunikacji pomiędzy pracownikami usprawnia proces decyzyjny, zwiększa wydajność i poprawia bezpieczeństwo.

      Aby uzyskać więcej informacji na temat możliwości usprawnienia komunikacji oferowanych przez radiotelefony MOTOTRBO, obejrzyj ten krótki film.

       

      Aby zapoznać się z asortymentem produktów MOTOTRBO, pobierz broszurę.


      Sean Fitzgerald- Solutions Marketing Manager at Motorola Solutions
       

    • Perché si usano ancora radio ricetrasmittenti nel XXI secolo?- Autore: Sean Fitzgerald

      Published Dec 09 2016, 8:29 PM by Emily Zervos

      In un incontro di analisi interna a cui abbiamo partecipato recentemente, il conduttore ci ha domandato: "Se questo incontro fosse avvenuto 10 o 12 anni fa, quale futuro avremmo pronosticato per i sistemi PMR ?" Personalmente, dieci anni fa, avrei domandato: "ma che cosa sono i sistemi PMR?" Ora però che lavoro presso Motorola Solutions sono molto meglio informato! I sistemi PMR (Professional Mobile Radio) detti anche radio ricetrasmittenti, business radio o semplicemente walkie-talkie, sono dispositivi normalmente utilizzati dalla polizia, dai vigili del fuoco e dal personale di ambulanza ma sono anche utilizzati in quasi tutti gli edifici pubblici o ambienti commerciali per consentire comunicazioni remote tra il personale.

      Questa domanda ci è stata rivolta perché sono state introdotte altre tecnologie che ambiscono a sostituire i sistemi analogici PMR LMR, i telefoni cellulari GSM, i telefoni DECT e addirittura i sistemi VoIP (Voice Over IP). Tutte queste tecnologie vengono presentate come soluzioni migliori, più nuove e più avanzate che elimineranno la necessità di utilizzare sistemi PMR, ma ciò non è però ancora avvenuto e secondo me è probabile che non avverrà nel prossimo futuro.

      Ci si potrebbe chiedere perché si utilizza ancora la tecnologia PMR che risale a ottant'anni fa quando si potrebbero utilizzare smartphone nuovi ed eleganti. Ovviamente in molti casi non si utilizzano sistemi PMR LMR ma i vantaggi chiave delle radio ricetrasmittenti rimangono oggi validi come 10 o 20 anni fa e sono inoltre stati migliorati grazie all'introduzione di radio digitali (come la gamma MOTOTRBO™ di Motorola) e all'integrazione con altri sistemi e applicazioni. Lo strumento più adatto a ogni particolare attività dipende dai requisiti dell'utente ma quando si tratta di attività aziendali e comunicazioni mission-critical tra individui o gruppi, i sistemi PMR sono insostituibili.

      • Le comunicazioni in tempo reale consentono di ottenere importanti miglioramenti a livello della sicurezza e della produttività del personale. Con una radio ricetrasmittente, basta premere un pulsante e cominciare a parlare - non c'è bisogno di attendere il segnale di centrale o di comporre un lungo numero telefonico e attendere di essere messi in comunicazione.
      • Grazie a diversi tipi di chiamata, il messaggio giunge a tutte le persone a cui è destinato e non ad altri. È possibile effettuare chiamate private a singoli individui, chiamare un particolare gruppo di persone (come ad esempio personale addetto alla sicurezza o alla manutenzione) o comunicare con tutti gli utenti attraverso la radio. L'identificatore (ID) del chiamante consente inoltre di vedere chi ci sta contattando prima di rispondere alla chiamata. Grazie ai sistemi radio MOTOTRBO, i manager possono addirittura bloccare una chiamata effettuata da un altro utente in modo da poter effettuare una chiamata ad alta priorità, ad esempio in caso di emergenza per chiamare un soccorritore.
      • Copertura più affidabileper effettuare chiamate tutte le volte che se ne ha bisogno. Tutti noi ci siamo trovati a fare i conti con l'assenza di segnale sul nostro cellulare, anche in zone con una buona copertura di rete. Ci sono infatti sempre zone d'ombra che non consentono di effettuare chiamate o che provocano l'interruzione della comunicazione.; ciò avviene spesso in seminterrati o in aree di servizio proprio laddove si trova il personale che si desidera contattare. Normalmente le radio ricetrasmittenti hanno una potenza superiore a quella dei telefoni cellulari e sono quindi meno soggette agli effetti delle zone d'ombra. Inoltre poiché il sistema di comunicazione radio appartiene all'organizzazione che lo utilizza, è possibile progettarlo affinché garantisca una copertura totale nel proprio ambiente operativo - il servizio non dipende infatti da un provider esterno che potrebbe avere altre priorità.
      • Costi prevedibiliche consentono di definire un budget e rispettarlo. Poiché le radio ricetrasmittenti non prevedono addebiti per le chiamate, è possibile fissare spese in conto capitale per l'acquisto del sistema e godere di minimi costi di esercizio; è altresi possibile ricorrere a una soluzione di leasing se si preferisce adottare un modello opex senza costi iniziali. È addirittura possibile adottare un modello misto e acquistare il sistema base noleggiando apparecchi supplementari se e quando necessario.
      • Dispositivi robusti sui quali si può fare affidamento che offrono un'affidabilità superiore ai telefoni di categoria consumer. Le radio ricetrasmittenti Motorola sono tutte progettate per resistere alle sollecitazioni e agli abusi tipici di un uso quotidiano. Alte e basse temperature, immersione in acqua, urti e cadute - le radio Motorola resistono a tutto!
      • Nuove funzionalità avanzate in aggiunta a quelle tradizionali delle radio ricetrasmittenti per offrire ulteriore valore come ad esempio messaggi di testo, gestione di ordini di lavoro e tracciamento tramite GPS per rendere ancora più efficace il lavoro del personale e migliorarne la sicurezza.

       

      La domanda era: "perché si usano ancora radio ricetrasmittenti?" ma per comunicazioni aziendali tra persone e gruppi di lavoro, la domanda dovrebbe essere: "perché si stanno utilizzando altre tecnologie?" (o ancora peggio: perché non si utilizza alcuna tecnologia?). La capacità di comunicare in modo affidabile e istantaneamente tra il personale contribuisce a migliorare il processo decisionale, l'efficienza e la sicurezza.

      Per ulteriori informazioni su come migliorare le comunicazioni attraverso radio ricetrasmittenti MOTOTRBO, guarda questo breve video

       

      Oppure scarica la nostra brochure per scoprire il portfolio di prodotti MOTOTRBO.


      Sean Fitzgerald- Solutions Marketing Manager at Motorola Solutions
       

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