Faster response times
Automation is the key to improving the overall response and meeting your performance objectives. Mach Alert fire station alerting integrates into existing dispatch systems and stations to automate manual tasks. This allows dispatchers to rapidly get the alert and relevant information out and allows first responders to focus on getting the wheels rolling.
CAD to text speech
Dual link connection
Remote station monitoring
Incident display board
Bunkroom zone alerting
To ensure an alert reaches the station, Mach Alert has a number of available redundancies and safeguards. Dual communication data links using both wired and radio networks means that the alert will get through even if one link is down. Redundant servers can be geographically separated and shared between cooperating dispatch centers. Automatic monitoring and notification of system health gives you the confidence that the system is ready to perform when called upon.
Getting the alert out is not enough. You need to provide first responders with the critical information they need to be fully aware of the scope of the alert. High-definition incident display boards, custom tones, bunkroom specific LED ramped lighting and mapping data gives them the information they need. Responders see and hear incident details as they gear up and head out the door.
When the alert requires a mutual-aid or multi-agency response, Mach Alert can interface with multiple CAD systems, CAD vendors and dispatch centers allowing you to alert other agency stations and vice versa. This means you no longer have to manually reach out to other agency dispatch centers to get additional resources.