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Gain Greater Operational Efficiencies

Gain Greater Efficiencies

In These Changing Times

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THE MARKET LEADER IN CALL HANDLING – DELIVERS EVEN GREATER EFFICIENCIES

In these changing times PSAPs face new challenges, beyond responding to a mobile society and adopting Next Generation technology. Amid and despite these challenges, The VESTA® solutions ensure call takers have the functionality they need to save seconds and save lives. Here are some examples.

 

Our offsite solution makes it possible for call takers to easily answer the call of duty from any location. Integrated Call Control with VESTA® 9-1-1 and Flex CAD or PremierOne CAD increases call taker focus with fewer keystrokes and faster response.

 

With our cloud functionality, you extend the capability of your VESTA 9-1-1 platform to include the ability to accept visual content from citizens, using a controlled, permission-based procedure and to have real-time transcripts from 9-1-1, non-emergency and administrative calls as searchable text, which supervisors can monitor from anywhere.

 

Look to VESTA to help you gain greater efficiencies, streamline workflows and reduce risk.