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Essential Services for Broadband Solutions

Support When You Need It

When the unpredictable happens, Essential Services provide you with access to technical support and resources for troubleshooting and maintenance, plus software updates and upgrades to keep your broadband system and WAVE™ 7000 push-to-talk (PTT) application current. 

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Essential Services for Broadband Solutions
Service Info
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Essential Services for Broadband Solutions

Features

    Technical support for your technicians when needed 24x7x365. With one call to our Solutions Support Center (SSC), our experienced technical support team will to help troubleshoot and resolve your broadband system issues.

    Hardware repairs for Motorola Solutions-manufactured and specified third-party broadband infrastructure equipment on site or at authorized repair facilities. Certified technicians troubleshoot, analyze, test and repair your equipment, plus ensure it is returned to standard operating condition.

    Software updates are available to safeguard your broadband system from vulnerabilities and improve network performance.

    Software upgrades to our latest integrated system software release with the latest features, functionalities and enhancements are also provided---enabling your team to consistently operate at target performance levels.

     

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    Broadband Systems

    Improve your efficiency, make better decisions and achieve new levels of safety by providing anywhere, anytime broadband access to multimedia information with mission critical priority and security.

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Essential Services for Broadband Solutions
Resources
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Essential Services for Broadband Solutions

Brochures

    • Managed and Support Overview Brochure

      Updated 2016/12/13 | PDF 4.96MB

      Rely on Motorola to help you address your communication network operations management challenges. Leveraging one of our managed and support services packages, you can ensure network continuity, enhance productivity and reduce risk based on your organization’s desired outcomes and performance targets. Each package provides an increasing level of support, transferring the risk and responsibility to Motorola.

Videos

SERVICES ANTHEM VIDEO

How much better can your mission-critical network be? Take advantage of our experience and service expertise to help you achieve optimal mission-critical operations anticipating threats and the unthinkable – so you can stay focused on your mission.

SERVICE PACKAGES VIDEO

One failure in your mission-critical communication network can have a systematic impact that compromises operations, security and safety. Discover which managed and support service level can help you with your performance goals.