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Routing the 911 Call to the Correct Agency

Save seconds with every call. Deliver every call with greater accuracy. Build a more secure future for the people you protect.

The Foundation for success

Call routing is an ongoing implementation which means the relationship between the agency and technology partner become a key factor for success. Transparency, innovation and collaboration are the new cornerstones for a successful call routing implementation.

Why are agencies choosing Motorola Solutions Connectivity?

We understand that the transition from legacy to 911 call routing is a new journey for agencies and why we offer guidance every step of the way. Our deep belief is that transparency builds trust.

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Gain new capabilities for a better response

Our location services plus the insight into your call routing activity and our 24/7 public safety grade monitoring – all ensure your agency has the tools for a better response.

Locating the 911 caller

Motorola Solutions’ location-based routing ensures public safety agencies more accurately route all 911 calls.

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Accessing your call routing activity

Get the detail you require to manage your 911 call routing activity. Gain secure access to cases, reports and ensure operational integrity.

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24/7 public safety-grade monitoring

Included in our 911 call routing service is public safety-grade monitoring and management. Our state-of-the-art technology, processes and tools, delivered by our highly trained team, is dedicated to public safety.

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911 Call Handling -Gain greater efficiencies

Public safety agencies rely not only on our 911 call routing service, but on our NG911 call handling solutions because they lead you to the right response every time - faster and with greater efficiency.

NG911

See the agencies we serve with our call routing service.

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