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WHAT'S NEW IN VIDEOMANAGER EL - Q2 2023

In Q1 2023, we introduced exciting new features for evidence handling, body-worn camera management and in-car video system management.

SCHEDULED REPORTS

You can now save time by scheduling certain reports to run automatically at configurable intervals. These reports will also be sent to specified email addresses upon generation. 

  1. Move your mouse over the Admin tab, and then click Report Management.
  2. Click Schedules in the left menu pane.
  3. Click Create Schedule in the top right corner.
  4. From the Report Category drop-down list, select the relevant report.
  5. In the Recipient email(s) field, enter the email addresses of the stakeholders who should receive a copy of the report when it is generated.
  6. In the Schedule section, configure how often this report should be generated.
  7. In the Description field, enter a summary of the report.
  8. Click Create.
BUILT-IN EXPORT SUBTITLES

You can now optionally embed metadata subtitles (e.g. lights and siren status, operator name) into exported events - no special video player is required to see these subtitles during playback.

  1. On the Events tab, select Export Event from the event Actions menu.
  2. On the Media export panel, from the Select Subtitle Preference dropdown, select Embed subtitles in the Video.
  3. Complete the other necessary fields, and click Prepare Export.
EVENTS IN CASE AUDIT REPORT

You can now get even more detailed insights about case management by generating a report which details all actions taken on a case (including which events were added to it).

  1. Move your mouse over the Admin tab, and then click Report Management.
  2. Click Create Report in the top right corner.
  3. From the Report Category drop-down list, select Events in Cases Audit.
  4. In the Date from and Date to fields, enter the dates which this report will cover.
  5. In the Description field, enter a summary of the report.
  6. Click Create.
EXPORT SYNCHRONIZED VIDEO AND AUDIO FROM DIFFERENT CAMERAS

You can now export combined video and audio from different cameras. For example, video from an in-car video system can be combined with audio from a body-worn camera to give the best representation of an incident.

  1. On the Events tab, click the Play icon on the thumbnail image for the event for the video you want to play back. The Event Playback page for single event playback opens.
  2. Click Sync on the right end of the playback controls. The single event playback page changes to the synchronized event playback page with 1-Up.
  3. On the Camera views panel, locate the event for the audio you want to play back with the video, and then click the appropriate audio track button or icon.
  4. Click Sync Export.
WHAT'S NEW IN VIDEOMANAGER EL - Q1 2023

In Q1 2023, we introduced exciting new features for evidence handling, body-worn camera management and in-car video system management.

M500 IN-CAR VIDEO SYSTEM EVENT TRANSFER VIA USB


To ensure you can always get events into VideoManager EL, even when your WiFi is down or your M500 is out of WiFi range, you can now transfer events into the system directly via USB. To do so:

  1. On the PC where you will be uploading events, open VideoManager EL and move your mouse over the Tools tab, and then click Get M500 USB Service. This will download the M500 transfer agent onto your PC - click through the pop-ups to install it.
  2. Remove the USB from the M500 and plug it into the PC. The events start uploading securely to VideoManager EL.

  3. When the USB is re-inserted into the M500, the M500 removes any uploaded events from the transfer list.

TARGETED FIRMWARE UPGRADES

You can now determine whether specific devices will receive firmware upgrades before the rest of your fleet whenever Motorola Solutions pushes new firmware to your system. This enables large agencies to test the new firmware and make any necessary changes to your workflows. You must first configure VideoManager EL so your firmware is managed by your agency, not Motorola Solutions. To do so:

  1. Move your mouse over the Admin tab, and then click Device Management.
  2. Click the relevant device family tab.
  3. Click Change in the Firmware section.
  4. Select the Let me decide which version: option. 
  5. Click Save.

💡 Once a new version of firmware has been released (marked “recommended”), all devices will remain on the previous firmware version until “recommended” firmware is selected for upgrade by the agency administrator, which will initiate the upgrade process of the whole fleet to the recommended version. Every subsequent new “recommended” firmware release provided by Motorola Solutions will initiate an automatic upgrade process to the firmware version below the recommended latest firmware version. You can now enable early upgrades for specific devices. 

You can now enable early upgrades for specific devices:

 

  1. Move your mouse over the Admin tab, and then click Device Management.
  2. Click Devices in the Device Management pane.
  3. Click the relevant device family tab, then click the device which will be upgraded before the rest of the fleet.
  4. In the right-hand menu pane, select the Firmware Early Upgrade option.

💡 Devices selected for early upgrade will automatically advance to the latest available (marked “recommended”) firmware version while the rest of the fleet will remain on the previous firmware version.

 

device audit REPORT

You can now get even more detailed insights about your agency’s devices by generating a report which tells you which devices in your fleet are currently in use.

  1. Move your mouse over the Admin tab, and then click Report Management.
  2. Click Create Report in the top right corner.
  3. From the Report Category drop-down list, select Device Audit.
  4. In the Date from and Date to fields, enter the dates which this report will cover.
  5. In the Description field, enter a summary of the report.
  6. Click Create.
AGENCY-PROVIDED LOGO FOR DVD EXPORT

Customize the DVDs containing your exported evidence with your agency’s imported logo. To do so:

  1. Move your mouse over the Admin tab, and then click Organization Management.

  2. Click Select New Image, and then navigate to the image you want to use for the Logo.

WHAT'S NEW IN VIDEOMANAGER EL - Q4 2022

In Q4 2022, we introduced exciting new features for evidence handling and body-worn camera management.

ONE-CLICK EVENT EXPORT TO COMMANDCENTRAL EVIDENCE

With our new one-click integration, it’s easier than ever to push events from VideoManager EL to CommandCentral Evidence. Instead of having to download events from one system and then uploading them to another, you can now move events within VideoManager EL itself. To export an event to CommandCentral Evidence:

  1. Select or enter your search criteria in the Event Search fields.
  2. Click Search.
  3. Click Add to CommandCentral next to the relevant event.
  4. In the Incident ID (optional) field, optionally enter the CommandCentral Evidence incident number associated with this event. 
  5. Click Add to CommandCentral.
REPORTS

Get insights into how your body-worn cameras and in-car video systems are being used by turning VideoManager EL’s powerful data into easily digestible reports. To run a report:

  1. Move your mouse over the Admin tab, and then click Report Management.
  2. Click Create Report in the top right-hand corner.
  3. From the Report Category drop-down list, select the type of report which will be created.
  4. In the Date from and Date to fields, enter the dates which this report will cover.
  5. In the Description field, enter a summary of the report.
  6. Click Create.
MANUAL AUTOMATIC UPLOAD OF V300 RECORDINGS OVER WIFI

You can now control whether V300s automatically or manually upload footage in the field to VideoManager EL over WiFi. You can also decide if only critical events are uploaded, or all events. To configure upload over WiFi:

  1. Move your mouse over the Admin tab, and then click Device Management.
  2. Click Configurations, and then click the V300 tab to open the list of existing configurations.
  3. Click the Edit icon for the configuration you want to edit. You can also click the + sign on the bottom left of the V300 tab to create a new configuration.
  4. In the Network Defaults tab, scroll down to the Wi-Fi section.
  5. From the Upload over Wi-Fi drop-down list, select Automatic or Manual.
  6. From the Event types to Upload over Wi-Fi drop-down list, select whether V300s with this configuration will upload all events to VideoManager EL, or only critical events. If you choose to only upload critical events over WiFi, non-critical events will not be offloaded until the cameras are redocked.
  7. Click Done to save the changes.
record-after-the-fact (ratf) buffer deletion

VideoManager EL now lets you configure the V300 to delete any RATF-buffered video when it is checked out to a new officer at the beginning of a new shift. To enable RATF buffer deletion:

  1. Move your mouse over the Admin tab, and then click Device Management.
  2. Click Configurations, and then click the V300 tab to open the list of existing configurations.
  3. Click the Edit icon for the configuration you want to edit. You can also click the + sign on the bottom left of the V300 tab to create a new configuration.
  4. In the Recording tab, scroll down to the Record-After-the-Fact section.
  5. Verify or update the check box that requires the V300 to keep RATF-buffered video, instead of deleting it upon being checked out.
  6. Click Done to save the changes.