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Overview

APX Device Managed and support services

Radio performance is critical for effective mission-critical operations. Your users rely on their radios to be available and connected. You and your radio users count on the radio to operate at optimal efficiency. To help support the performance of your APX radio fleet and maximize the value of your investment, we offer a variety of services and tools for radio hardware and programming to meet your radio fleet needs.

Services

Hardware repair

Accidental damage

Device technical support

MyView Access

Programming tools on-site setup and training

Preventive maintenance

On-demand codeplug updating

On-demand firmware updating

Capabilities

Essential services

Our essential services offer the basic support from our service experts needed to efficiently manage your radio fleet. As technology evolves, hardware repair and technical support capabilities are some of the critical service capabilities that are needed for your mission-critical communication systems to work optimally.

Programming solutions

Maintaining and programming radios is vital to keep your radio fleet current and secure. Without streamlined processes and tools you can spend countless hours managing radio configuration files, making firmware updates and going through distributed radio fleet databases.

Tailored services

To maximize your radio fleet investment, we offer additional services to keep your radio hardware and software in top condition. From physical inspection and cleaning of radios to component alignment, preventive maintenance on your radio components can help extend the life of your devices. With on-demand codeplug and firmware updating, regular release software updates protect and enhance operations to extend the lifespan of your APX two-way radios.

Programming Solutions

Resources

Programming Solutions

Resources

Brochures

Services for APX Two-Way Radios

Essential, Advanced & Premier Services for APX Two-Way

Services maximize the value of device fleet management.

Radio Programming Solution Brief

Radio Programming Solution Brief

Services provide up-to-date and fully operational devices.

Technical Support Solution Brief

Technical Support Solution Brief

Services offer a suite of technical support capabilities.

Change in CPS terms for APX Announcement

Change in CPS terms for APX Announcement

Details on no-charge terms for CPS

APX Radio Management

APX Radio Management

Overview of Radio Management

Survey

Motorola Solutions APX Two-Way Radio Management Survey Flipbook

Motorola Solutions APX Two-Way Radio Management Survey

Check out key survey findings and how services can help.

Motorola Solutions APX Two-Way Radio Management Survey (Print Layout)

Motorola Solutions APX Two-Way Radio Management Survey

Printable version of key radio management survey findings.

Videos

Device Management Service

Learn how device management works and see its many benefits.

Case studies

Case Study - Prince William County

Case Study - Prince William County

Public safety department relies on device services.

Case Study - DuPage County

Case Study - DuPage County

DU-COMM integrates with services for efficient management.

White papers

Services White Paper

Services White Paper

A services-led approach can maximize your technology value.

Brochures

Services for APX Two-Way Radios

APX P25 Device Services

Services maximize the value of device fleet management.

Radio Programming Solution Brief

Radio Programming Solution Brief

Services provide up-to-date and fully operational devices.

Technical Support Solution Brief

Technical Support Solution Brief

Services offer a suite of technical support capabilities.

Change in CPS terms for APX Announcement

Change in CPS terms for APX Announcement

Details on no-charge terms for CPS

APX Radio Management

APX Radio Management

Overview of Radio Management

APX NEXT offline programming factsheet

APX NEXT offline programming factsheet

APX NEXT offline programming factsheet

Survey

Motorola Solutions APX Two-Way Radio Management Survey Flipbook

Motorola Solutions APX Two-Way Radio Management Survey

Check out key survey findings and how services can help.

Motorola Solutions APX Two-Way Radio Management Survey (Print Layout)

Motorola Solutions APX Two-Way Radio Management Survey

Printable version of key radio management survey findings.

Videos

Device Management Service

Learn how device management works and see its many benefits.

Case studies

Case Study - Prince William County

Case Study - Prince William County

Public safety department relies on device services.

Case Study - DuPage County

Case Study - DuPage County

DU-COMM integrates with services for efficient management.

White papers

Services White Paper

Services White Paper

A services-led approach can maximize your technology value.

Related solutions

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APX & ASTRO 25 Products

Build a complete communications system with our end-to-end solutions.

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Infrastructure Services

Mitigate downtime and ensure optimal system performance and security.

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MyView Portal

On-demand visibility into your mission-critical system and services data.

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