Dispatcher Assist Suite
Streamline response with unified, AI-assisted 9-1-1 call-taking and dispatch.
Trusted by public safety agencies nationwide
Intake and dispatch. Powered by AI.
Our AI helps reduce cognitive wear, accelerate call processing and drive situational awareness.
Assist saves time. Time saves lives.
Widen the talent pool and boost retention
Automate the technical complexity of call taking, enabling new talent to apply and reducing burnout across your PSAP.
Accelerate call intake and response time
Empower dispatchers to capture critical details and initiate life-saving response protocols without manual data-entry delays.
Keep responders aware and prepared
Instantly identify high-priority incident factors, delivering contextual intelligence for a safer on-scene environment.
Smarter call intake. Faster, safer responses.
Narrow the gap from call to dispatch with AI-enhanced workflows that let your teams maintain critical oversight.
Transcribe 9-1-1 calls as real-time text
Automatically convert incoming voice calls into accurate, searchable transcripts so call takers can listen and assess.
Translate without an interpreter
Overcome language barriers with real-time AI processing that helps call takers to quickly gather critical incident details.
Summarize and elevate key incident data
Distill call transcripts into concise, actionable summaries for faster understanding and improved hand-off accuracy.
Transcribe field unit radio traffic
Convert radio audio into real-time transcripts, minimizing miscommunication during field operations.
Make faster decisions in the field
Leverage AI to receive recommended next steps or suggested actions, such as creating an incident or running a license plate.
Enhance dispatcher situational awareness
AI automatically scans incident comments, extracts ID-ready details and runs queries on detected individuals or vehicles.
Explore AI-enabled 9-1-1 dispatch products
Gain critical capability with AI-assisted products that help accelerate call processing, improve resource allocation and strengthen coordination.
VESTA NXT
Manage incoming calls more easily with emergency call handling software with integrated AI assistance and dynamic mapping.
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CommandCentral CAD
Dispatch and manage resources efficiently with a simplified card-based interface, integrated with real-time mapping and AI.
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CommandCentral AXS
Organize resources and manage communications with an intuitive, configurable radio dispatch console enhanced with AI.
Learn moreWhat public safety leaders are saying
“Real-time transcription and call summary give telecommunicators the ability to affirm what they're communicating to first responders as accurately as possible.”
Stephen Kennedy
Assistant County Administrator, Board of Sumter County Commissioners, Sumter County, FL
Speak with an expert
Our safety and security experts can help you find the right AI-powered solution for your agency.