Safety is the heart
of all we do
For nearly 100 years, Motorola Solutions’ technologies have helped protect people, property and places in the moments that matter. Safety starts with trust. Trust is built through transparency.
Our mission-critical legacy
Our innovation in public safety began with the advent of mission-critical radio networks and devices that reliably keep first responders connected, even in the harshest conditions. In the many decades since, we’ve purposefully transformed our business to include critical communications, video and software solutions that help protect our world. When complex safety and security threats move fast, our technologies can help people move faster.
Today, our ecosystem of technologies fosters the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses and, ultimately, safer nations.
Commitment to trust and transparency
Motorola Solutions is committed to being a responsible steward of the technologies we develop and is thoughtful about how our technologies are or could be applied in users’ hands. Fostering customer and community trust is paramount, including trust in people, trust in technologies and trust that data is handled responsibly and privacy is protected.
We prioritize building features and tools into our products that enable customers to use them responsibly in compliance with laws, regulations and their own policies and are deeply committed to open and honest dialogue about our product design, development and deployment practices.
Our Responsible Technology Blueprint outlines expectations for Motorolans and our third-party technology and go-to-market partners to help ensure — individually and collectively — that we prioritize upholding the highest standards for technology’s ethical development and use.
Our Blueprint guides our approach to responsible technology development
Dedication to technology stewardship
We are dedicated to upholding the highest standards for the ethical use of our technologies and adhere
to the following stewardship best practices:
Testing and validation
We prioritize product testing and validation as an integral part of our technology development lifecycle. Our products and analytics are tested prior to release and on an ongoing basis thereafter, with particular consideration given to the accuracy, reliability and trustworthiness of our AI models.
Stakeholder engagement
We actively engage with a broad range of stakeholders to gather feedback to help understand the societal impact of our technologies. We recognize that a complete view of this impact requires many perspectives, including our customers and users, our technology and sales partners, as well as the communities our customers and products serve.
Governance and compliance
We align our Responsible AI & Technology Stewardship governance program with leading industry frameworks for privacy, cybersecurity and AI governance and compliance, including those established by NIST, FedRAMP and ISO. We assess and evolve our governance and compliance activities to stay in conformance with the rapidly evolving regulatory landscape.
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User education
We support our customers with the information they need to operate our solutions safely and responsibly, including information about how our products work, available features, default settings, customization options and how and why the product uses AI. We share best practices with our customers to support their efforts to deploy our products responsibly and in accordance with all laws and regulations that apply to them.