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Rave Customer Billings FAQs

Payment Methods

We accept the following credit cards:

  1. Visa
  2. Mastercard
  3. American Express
  4. Discover

Updating your Payment Method

For security reasons, we no longer accept credit card information over the phone or by authorization form. You can update your payment information as well as set up recurring payments through our self-service portal.

Please email Rave.collections@motorolasolutions.com to be set up with access to your online portal.

For Rave Wireless, Inc. dba Rave Mobile Safety Customers:

BankBMO Bank N.A. 320 South Canal Street Chicago, IL 60606
BeneficiaryRave Wireless Inc.
Account Number3883956
Routing Number071000288

SWIFT (For International Payments Only)

HATRUS44


For Our Canadian Customers:

BankBank of Montreal 100 King Street West, Toronto, ON M5X 1A3
BeneficiaryRMS Software, Inc.
Account Number1581684
Institution Number001

Transit Number

00022

BIC/SWIFT Code

BOFMCAM2

For Rave Wireless, Inc. dba Rave Mobile Safety Customers REMIT to:

Make Check Payable toRave Wireless Inc.

Remit Address

P.O. Box 71364 Chicago, IL 60694- 1364

Couriered Checks

BMO Lockbox # 71364 141 W. Jackson Blvd., Suite 1000 Chicago, IL 60604


For Our Canadian Customers REMIT to:

Make Check Payable toRMS Software, Inc.

Remit Address

Attn: Lockbox Dept. (RMS SOFTWARE & Lockbox # T57908C) PO Box 57594 STN A TORONTO, ON M5W 5M5

Couriered Checks

Attn: Lockbox Dept. (RMS SOFTWARE & Lockbox # T57908C) 4 Prince Andrew Centre, Don Mills, ON, M3C 2H4

You can make a payment instantly online using your credit/debit card via the self-service Billing Portal. 

Please access the link below to make a payment by credit card or ACH https://payments.tprosecure.com/CustomerPortal/login.aspx?93794163F7692A58E0530200007F839F and enter your User ID and password.

If you do not remember your password, click Reset Password, then enter your User ID and click submit to be sent an email containing a link to create a new password.

We currently do not offer online credit card payments for our Canadian clients. Please remit your payment either by check, wire or EFT.

Billing & Invoicing FAQs

All invoices are delivered via email. We do not have an option to have invoices mailed at this time.

Submit a PO or Claim Form to the following:

Copies of invoices can be requested from the Online Billing Portal.

Rave Mobile Safety Customers: To access your online billing portal, please go to: https://payments.tprosecure.com/CustomerPortal/login.aspx?93794163F7692A58E0530200007F839F and enter your User ID and password.

If you do not remember your password, click Reset Password, then enter your User ID and click submit to be sent an email containing a link to create a new password.

Invoice Questions can be directed to the following:

You can update your billing address & contact information by emailing the following:

If you are interested in adding additional services to your existing subscription or would like to learn more about our products, please contact: rave.salesteam@motorolasolutions.com

Phone: 1.888.325.9336

Web Contact Us: https://www.motorolasolutions.com/en_us/contact-us.html

Tax FAQs

Tax is charged by line item. Line items may or may not be taxable.

rave.taxexempt@motorolasolutions.com

Please ensure that your proof of exemption is a State Tax Exemption for your billing state. We cannot accept proof of IRS Federal Tax Exemption or W-9 forms in lieu of proof of state tax exemption.

You can download it here – US only.

Contract & Renewal FAQs

Please email Rave.renewals@motorolasolutions.com and one of our renewal specialists will reach out to discuss your subscription.

Please email Rave.Finance@motorolasolutions.com to provide notice of cancellation. Please refer to your contract for our cancellation policy.

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