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Motorola Solutions Customer Terms

The agreement documents linked below set forth the terms and conditions applicable to products or services sold by Motorola Solutions and its wholly-owned subsidiaries. Notwithstanding the agreement documents linked here, if a sale is made pursuant to another definitive customer contract agreed to and executed by both you and Motorola Solutions, or the sale is made pursuant to another mutually executed agreement already in effect, then such executed agreement will govern your purchase of products and services.


Master Customer Agreement – master agreement applicable to all purchases other than SaaS-only purchases which are subject to the Subscription Services Agreement.

Equipment Purchase and Software License Addendum – terms supplemental to the Master Customer Agreement for all equipment or non-subscription software sold.

Communication System Addendum (CSA) – terms supplemental to the Master Customer Agreement for all Communications Systems sold.

Interface Addendum (IA) -  terms supplemental to the Subscription Service Agreement or Subscription Service Addendum for all Cloud based services sold.

Regulated Services Addendum (RSA) - terms supplemental to the Interface Addendum for Regulated Motorola Solutions Connectivity offerings sold.

Vesta Master Service Agreement - master agreement applicable to purchases of Vesta Next Generation Core Services (NGCS).

Vesta Service Order Agreement - terms supplemental to the Vesta Master Service Agreement specific to the Vesta Next Generation Core Service(s) purchased.