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ACHIEVE MISSION CRITICAL PERFORMANCE

SERVICES

 

 


Defining outcomes that matter.
Drive the right level of service
For today & your future's needs.

 

The complexity of mission critical environment continues to evolve rapidly. Identify the right level of service that best fit your organisation is important to meet your goals. As your operational partner, our services create a comprehensive voice and data communications strategy for you to embrace today's challenges. We provide offerings to enable the full technology lifecycle, from expert consultation to help you assess, plan and design to your objectives to the technical support, monitoring and maintenance that backs your technology investments.

Experienced integration and optimisation teams bring complex, interoperable systems to life while managed services lower costs and free your organisation to focus on its mission. And we back up our commitment to you with customer-defined SLAs and KPIs.

Communications solutions are at the heart of your operation. We can help you develop a comprehensive strategy to reduce risks and downtime that can impact the success of your communication strategy.

Managed & Support Services

Motorola Solutions provides a continuum of managed and support services, allowing you to offload operational risk, cost and management responsibilities for an improved system performance and a sharper focus on your mission. With a proven track record in successfully operating some of the largest and most complex mission-critical communications systems in the world, we have the expertise to take on the responsibility of guaranteeing system performance, while relieving you of the financial and operational risks associated with managing your communications system.

Essential Services

Technical support when you need it, so you can maintain and restore your system.

Advanced Services

Rely on us to monitor and update your network, providing improved network response and continuity.

Premier Services

Transfer day-to-day accountability to us to operate and optimise all or part of your system to maximise performance and reduce risk.

Selector Tool

Find the right level of services to help you achieve your performance goals.

SERVICE FROM THE START PACKAGES

When operating in a mission-critical environment, you need a support program that maximizes availability and helps to protect your technology investment from every angle. With Service from the Start, you are backed by our highly trained support technicians and certified repair facilities to ensure technical support and repairs queries are dealt with promptly. By budgeting in advance for maintenance, you remove the concern of unexpected costs and lower your total cost of ownership.

Service from the Start for Digital Radios

Protect your digital radios against any type of damage, from wear and tear to accidental breakage.

Service from the Start for Dimetra Small Systems

Keep your system running at peak performance with first-rate response times and access to expert technicians.

Service from the Start for LEX L10

Protect your LEX L10 devices against damage, from wear and tear to accidental breakage.

Service from the Start for WAVE 5000

Protect your WAVE 5000 solution against downtime or any potential risks.

INTEGRATION SERVICES

Integrating all the components of a communications system can be a difficult task. Motorola's Integration Services ensure that whatever your technical and operational requirements, we design and deliver a high-performance and cost-effective solution to meet them. From system planning and design to integration and implementation, you can rely on our integration experts, world class resources and proven processes to integrate and deploy your network.

Network Integration Services

Rely on our expertise and proven processes to prepare your network for deployment.

Design and Planning Services

Assessments and recommendations to help you develop the right technology roadmap for your organisation.

Mission-Critical Site Development

We will help you design and construct state-of-the-art facilities for your mission-critical communication requirements.

 

 

TAILORED SUPPORT SERVICES

We can assist you in tailoring the services offered below. Whether you are looking to deploy our application or to utilise Motorola Solutions expertise to mitigate cyber security risks, we can provide the services and expertise to match your operational and business needs.

TRACES Network Optimisation

Consolidates network data from multiple sources into a single view enabling operators and end-user organisations to evaluate network coverage and performance.

Cybersecurity Services

A comprehensive and systematic approach to risk management and protection of critical infrastructure.

Performance Management Reports

Transforming raw network data into actionable information.

Training & Learning

With versatile training solutions and best practices from our expert instructors and designers, you can increase the return on your technology investment throughout the product and system lifecycle.

 

 

 

 

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If you have questions regarding our services or in need of additional services, please fill out the form below and we will be in contact with you soon.