Safer Utilities
The security and reliability of the grid enables the most important things in our lives to flourish.
Explore the utility operations
Discover how our technology ecosystem reduces inefficiencies, streamlines operations and delivers improved security for utilities serving citizens across the nation.
Copper theft at remote substation
Intrusion detected at remote substation
An intruder is detected getting out of a vehicle and jumping the fence of a remote substation. Security is directly notified and live video is transmitted over Private LTE to the control center.
Detection technology
Avigilon H4 Thermal Cameras
Avigilon Unity Video
- Unusual motion detection
Private LTE
- 900 MHz Broadband
Orchestrate
- Automated alerting
Copper theft at remote substation
Appearance tracked
Situational awareness maintained as intruder’s appearance is automatically tracked across multiple cameras on and around the substation. Tracking continues even if they appear at another facility.
Analytics technology
Avigilon H4 Multisensor Cameras
Avigilon Unity Video
- Appearance search
Copper theft at remote substation
Resources dispatched
Location and appearance of intruder is determined and shared across security teams to apprehend intruder and prevent theft. Security uses microphone to warn intruder they have been detected.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout Dispatch Console
CC Aware Enterprise
- Resource location mapping
Copper theft at remote substation
First response dispatched
Local police directly informed with video for immediate response. Incident is logged with pre-populated fields and relevant data to facilitate post investigation and prosecution.
Response technology
Ally Incident Management
- Incident documentation
CC Aware Enterprise
- Resource location mapping
Critical Connect
- Dynamic interoperability
Field worker safety
Alert of escalating customer interaction
A field worker’s customer service call becomes confrontational so the worker activates their body-worn camera which sends an alert to the command center or staff directly on their device of choice.
Detection technology
Body-Worn Cameras
Radio Communication
- Emergency button
Orchestrate
- Automated alerting
Field worker safety
Real-time video verification
Control room operator determines the location of the distress signal/ worker, via the emergency alert, and views live video stream from their body-worn camera.
Analytics technology
CC Aware Enterprise
- Resource location mapping
Body-Worn Cameras
Field worker safety
Field communication
Control room operator sees the situation is under control but verifies that the worker is now safe over their radio.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout dispatch console
Field worker safety
Incident documentation
An incident is logged with pre-populated fields and relevant data for analysis and claims.
Response Technology
Ally Incident Management
- Incident documentation
Temporary security deployments
Group unrest approaching transformer
Dangerous crowds have been gathering in streets near a high voltage transformer located in a large city. Cameras equipped with video analytics monitoring the fenceline sense motion approaching.
Detection technology
Avigilon H5 Pro Camera
Avigilon Unity Video
- Unusual motion detection
Orchestrate
- Automated alerting
Private LTE
- 900 MHz Broadband
Temporary security deployments
Appearance tracked
Situational awareness maintained as intruder’s appearance is tracked across multiple cameras on and around the transformer.
Analytics technology
Avigilon H5A PTZ Cameras
Avigilon Unity Video
- Appearance search
Temporary security deployments
Resources dispatched
Location and appearance of intruder is determined and shared across security teams to apprehend intruder and deter violence. Security uses microphone to warn intruders they have been detected.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout Dispatch Console
CC Aware Enterprise
- Resource location mapping
Temporary security deployments
First response dispatched
Local police directly informed with video for immediate response and incident logged with pre-populated fields and relevant data.
Response technology
Ally Incident Management
- Incident documentation
Critical Connect
- Dynamic interoperability
CC Aware Enterprise
- Resource location mapping
Temp change in critical equipment
Elevated equipment temperature at remote substation
Thermal cameras detect a temperature change with critical equipment at a remote substation. The alert is sent to the security operations center and to appropriate staff on the device of their choice.
Detection technology
Avigilon H4 Thermal ETD Camera
Private LTE
- 900 MHz Broadband
Avigilon Unity Video
Orchestrate
- Automated alerting
Temp change in critical equipment
Situational awareness gathered
In the security operations center, nearby cameras are populated to monitor the equipment and the closest response resources are determined using GPS location data.
Analytics technology
Avigilon Unity Video
CC Aware Enterprise
- Resource location mapping
Temp change in critical equipment
Resources dispatched
Appropriate individuals are dispatched to the area to repair the equipment with an image of the issue, live updates and other multimedia intelligence.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout Dispatch Console
Temp change in critical equipment
Situation resolved
Technicians arrive to repair the equipment and thermal cameras verify the equipment is properly functioning. An incident is logged with pre-populated fields.
Response technology
Avigilon IP Horn Speaker
- Perimeter speaker
Ally Incident Management
- Incident documentation
Propped door / loitering
Propped door alert
Alert sent to security about a door propped open in restricted area outside of a highly secured site.
Detection technology
Avigilon H5A Cameras
Avigilon Unity Access
- Door alarm
Orchestrate
- Automated alerting
Propped door / loitering
Loitering alert
Security alerted to group of individuals loitering outside of propped door entrance.
Analytics technology
Avigilon H5A Cameras
Avigilon Unity Video
- Video analytic: loitering
Orchestrate
- Automated alerting
Propped door / loitering
Notification communicated
After initial alerts, image and location of the individuals are sent to field security teams to disperse the crowd and secure the door.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout Dispatch Console
Propped door / loitering
Corrective action taken
Security deters the crowd and takes corrective action. An incident is logged including video feeds for evidence along with other relevant data allowing for further training and analysis.
Response technology
Ally Incident Management
- Incident documentation
Active assailant
Unusual motion detected at main plant exit
An individual is detected walking against the predetermined directional exit. An alarm is automatically sent to appropriate staff directly on their device of choice and the command center.
Detection technology
Avigilon H5A Fisheye Cameras
Avigilon Unity Video
- Unusual motion detection
Orchestrate
- Automated alerting
Active assailant
Person flagged as armed and dangerous
The security operations center acknowledges the alert and identifies the person as armed moving into the large lobby of the plant.
Analytics technology
Avigilon H5A Fisheye Cameras
Avigilon Unity Video
Active assailant
Resources dispatched
After initial alerts, image and location of the individuals are sent to field security teams to disperse the crowd and secure the door.
Communication technology
Radio Communications
- Voice & multimedia
WAVE PTX
- Multimedia sharing
- Broadband push-to-talk
AVTEC Scout Dispatch Console
Active assailant
Situation resolved
Security has prevented harm, so the incident is logged including video feeds for evidence along with other relevant data allowing for further training and analysis.
Response technology
Ally Incident Management
- Incident documentation