Motorola’s two-way radios are built for superior performance, but accidents happen.
Essential Services provide you with technical support to troubleshoot problems and hardware repair to properly restore device performance.
State-of-the-art diagnostics equipment, repair tools and an extensive inventory of replacement parts helps ensure your radios are protected from normal wear and tear, returned to factory specifications and updated with the latest firmware.
Our experienced technologists are available 8X5, Monday – Friday, local time, to help resolve any issues you may have with your radios. These dedicated professionals have access to documented and repeatable solutions and test environments to recreate your conditions to effectively troubleshoot and resolve your issues.
OPTIONAL SERVICES FOR ENHANCED COVERAGE
If additional device management services are needed, we offer the following options: chemical, liquid, and physical damage; three day repair turnaround time; two hour window for help desk response; 8x5 technical support and a battery refresh program.