WHAT’S NEW IN COMMANDCENTRAL ADMIN - Q2 2023
We're excited to review the work done this past quarter to improve the CommandCentral Admin SaaS experience for users of the cloud-based platform. For any questions, reach out to Customer Success.
Inactivity Timeout
To keep records and platform activity safe, it is important that CommandCentral is not left open and unattended for extended periods of time. With this update, users who may have walked away or are inactive can be logged out of a CommandCentral application after they exceed the agency-defined threshold.
An agency administrator can set the number of minutes a user may be inactive for before the system will automatically log them out. One minute prior to being logged out, the system will warn the user that their session is about to be terminated. It then prompts the user to either extend the session or logout. If the user takes no action in that timeframe, then the user is automatically logged out.
Please note, this is not available for CommandCentral Admin 1.0.
Logging Enhancements
You need more information at your fingertips with less work. Our enhancements to login and record audit logs will provide you with a better picture without requiring more work on your end.
When a user logs into a CommandCentral application a single login audit record is created. Opening additional tabs will not log as additional login events. When a user logs out an audit log is created with the total session time the user had the session open, along with the type of logout (whether it was due to inactivity or if the user explicitly clicked the logout button).
Additionally, when a record in CommandCentral Admin is changed, the previous value of the record and the changes made are logged in the same audit log record. This will help administrators quickly determine what happened to a record without looking at additional logs for the same record.