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Recycling Overview


We operate take-back programs on our own and in partnership with carriers, customers, retailers and recyclers.

Motorola Solutions supports the concept of individual producer responsibility but we also understand that, to be sustainable, all parties who benefit from the material have a role to play. For us to meet our own responsibilities, we need customers to return obsolete electronics equipment for responsible recycling. Electronic equipment can impact the environment if disposed of incorrectly.

We are required by law to take back and recycle our products in 30 countries in the European Union and the European Economic Area, but our commitment goes beyond legislation. For example, we operate a take-back program in the U.S. and Canada for government and public safety and commercial products. Customers can use an online booking system to request collection of equipment. We are also working to expand the program to countries outside North America. Below is a list of our supported countries and their specific take back programs.

U.S.

We accept all Motorola-branded enterprise mobility equipment for recycling. This includes portable and mobile radios; infrastructure equipment; scanners; computers, laptops and monitors; and, system components, such as displays. Customers can use an online booking system to request collection of equipment.

Canada

We accept all Motorola-branded enterprise mobility equipment for recycling. This includes portable and mobile radios; infrastructure equipment; scanners; computers, laptops and monitors; and, system components, such as displays. Customers can use an online booking system to request collection of equipment.

EU

EU customers can use an online booking system to request collection of equipment. 

India

We accept all Motorola-branded enterprise mobility equipment for recycling. This includes portable and mobile radios; infrastructure equipment; scanners; computers, laptops and monitors; and, system components, such as displays. Customers can use an online booking system to request collection of equipment.


Battery Recycling

Used batteries (nickel cadmium, nickel metal hydride, lithium ion and small lead acid less than two pounds in weight) can be recycled as follows:

In the U.S. and Canada, we have an agreement with Call2Recycle®, a non-profit organization dedicated to keeping batteries out of the waste stream, to recycle nickel cadmium (Ni-Cd) and Small Sealed Lead Acid (SSLA/Pb) batteries on our behalf. For more information about where to recycle rechargeable batteries, visit call2recycle.org. For customers located in Alaska or Hawaii, please contact us at corpresponsibility@motorolasolutions.com.  

We also have an agreement with UMICORE, who will recycle large quantities of Li-ion, Li-polymer and NiMH batteries.

In Germany, we are a member of Gemeinsames Rücknahmesystem Batterien (GRS) Foundation, an organization that collects, recycles and disposes of portable batteries. The foundation is financed by contributions from manufacturers and importers of electronic equipment.

How we handle equipment returns

Specialist companies process the equipment received through our take-back programs for reuse, recycling of parts and materials and, as a last resort, disposal in a safe and responsible manner. We ensure that our recycling suppliers comply with all regulatory requirements for disposal of electronic equipment and follow Motorola Solutions and industry standards. Like all suppliers, recyclers must abide by our supplier code of conduct.

We give suppliers specific instructions on how to break down different types of equipment. If suppliers are unable themselves to recycle the equipment in the specified manner, they must observe it being safely destroyed by a licensed third party.

We audit all potential new recycling suppliers before they are contracted, to ensure they meet our standards.

We specify in contracts that electronic equipment must not be shipped to developing countries, to avoid the risk that it is processed in unsafe conditions. If we have concerns that equipment will not be handled correctly in the country where it is collected, we will ship it to an alternative location. For example, equipment collected in some sub-Saharan African countries is processed in the U.K.

Please contact us for more information.

How to Recycle Motorola Products

You may notice a crossed-out wheeled bin symbol on some of your Motorola products and documentation. This symbol informs users that a product must be disposed of in accordance with the European Union WEEE Directive.

Network equipment

We operate network equipment take-back programs in countries covered by the WEEE directive. In other countries, we provide take-back of network equipment if requested or contracted to do so by our customers or when it is required by law. While we offer secure recycling options, our customers often prefer to handle used equipment themselves to protect commercially sensitive information and to protect private information of individuals.

Enterprise Mobility Solutions equipment

EU customers can use an online booking system to request collection of equipment.

In Australia and New Zealand, we accept all Motorola-branded enterprise mobility equipment for recycling. This includes portable and mobile radios and batteries.

In the U.S., we accept all Motorola-branded enterprise mobility equipment for recycling. This includes portable and mobile radios; infrastructure equipment; scanners; computers, laptops and monitors; and, system components, such as displays.

More Information for Recyclers

The European Union's Waste Electrical and Electronic Equipment (WEEE) Directive, (2002/96/EC) Article 11, requests producers to provide information to facilitate the reuse and treatment of WEEE.

The following symbol designates products covered by the EU WEEE directive in the European Union. For details on the meaning of this symbol in multiple languages please click here.

In October 2005, EICTA, CERED, AeA Europe and EERA released a Joint Position Guidance on implementation of Article 11. Motorola Solutions has adopted this Joint Guidance format to provide information to recyclers: Industry Joint Position Paper Guidance WEEE Article 11

Product Recycling

The WEEE Directive, (2002/96/EC), Annex II describes selective treatment for materials and components. On November 3, 2005, the guidance document working group for Annex II, provided guidance of the intent of the selective treatment specific to products and applications. Motorola Solutions supports this process and has provided data in accordance with the guidance:  WEEE Annex II Guidance

Product Information

The following document provides information for treatment facilities in the Joint Guidance format for families of products: Consumer two-way radios

Professional (business) Equipment

Motorola Solutions has a pan-European take-back and recycling program for all our professional equipment that is managed by our recycling partner.

Questions?

If you are a recycling organization and have questions about Motorola Solutions' recycling efforts and our treatment of products, please contact us at corpresponsibility@motorolasolutions.com.