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Motorola Solutions’ ActiveEye MDR deployed in Ireland

Motorola Solutions’ ActiveEye MDR deployed in Ireland

National radio system boosts cybersecurity

TETRA Ireland boosted its national digital radio network's security by implementing Motorola Solutions' ActiveEye MDR, a European first. This included 24/7 security monitoring, ensuring swift detection of cyber threats and maintaining the communication network for Ireland's public safety and government agencies.

  • Fire & EMS
  • Law Enforcement
  • Cybersecurity Services
  • Broadband PTT & LMR Interoperability
Cybersecurity control room Cybersecurity control room Cybersecurity control room

Securing essential communications

In the first European installation of its kind, TETRA Ireland strengthened the cybersecurity of its Managed National Digital Radio Service (MNDRS) with Motorola Solutions’ ActiveEye Managed Detection and Response (MDR) solution. This has improved its threat detection and enhanced the radio network.

The challenge

TETRA Ireland needed to enhance the security posture of its national DIMETRA TETRA radio network and optimise the security of its service to customers. It wanted an MDR service solution underpinned by 24/7 security operations centre (SOC) monitoring to help it meet its evolving cybersecurity requirements. TETRA Ireland decided to deploy Motorola Solutions’ ActiveEye MDR solution, including ActiveEye Remote Security Sensors (AERSS) and SOC; however, ActiveEye had never previously been deployed on a European DIMETRA public safety network. As such, considerable design considerations and requirements first needed to be met.

Group of monitors being observed by an officer

The solution

ActiveEye MDR was first deployed on TETRA Ireland's stand-by Mobile Switching Office (MSO) and only moved to the live network after proving successful. The system uses ActiveEye Remote Security Sensor (AERSS) collectors to gather security logs from the monitored system. These collectors, placed outside the MNDRS infrastructure with additional firewalls allowing only outbound traffic, report data to the ActiveEye security platform for 24/7 monitoring by Motorola Solutions' SOC. 

Motorola Solutions also provides Incident Response and System Recovery services. To ensure data transfer didn't risk the MNDRS, system logs (syslogs) were extensively analysed before being sent to AERSS collectors. Once configured, all network devices capable of sending syslogs did so. The final stage involved verifying the SOC's visibility of alerts and understanding of the platform during a soak test. TETRA Ireland and the SOC collaborated to establish robust alert monitoring, incident response and escalation paths. A cybersecurity Tabletop Exercise was also conducted. After successfully running on the stand-by MSO, ActiveEye MDR was deployed on the live network.

CIA triad triangle

The impact

A compromised public safety network can have severe consequences for its users; mission-critical communications can be jeopardised, and emergency response capabilities affected. TETRA Ireland understood the importance of protecting the MNDRS from evolving cyber threats, such as unauthorised logins, malicious network connections and files, and unknown software installations. By implementing Motorola Solutions’ ActiveEye MDR solution and the 24/7 monitoring provided by Motorola Solutions’ SOC, TETRA Ireland has significantly improved the security of the DIMETRA TETRA MNDRS and has strong insights around threat actor activity, so its users can continue to rely on the integrity of their voice and data communications now and into the future.

Real customers. Real stories.

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