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CONSENSUS FOR CHANGE: TRANSFORMING SAFETY THROUGH TECHNOLOGY

Expansive global study identifies new safety movement driving public safety & enterprise innovation

In partnership with Goldsmiths, University of London this research shows how the pandemic redefined expectations, accelerated innovation & changed our attitudes about technology for public safety

Key findings from survey of 12,000 global citizens

88%

Safety expectations

88% of citizens globally want public safety transformed through the use of advanced technology

71%

Advanced technologies

71% of citizens say advanced technologies such as video, analytics, cybersecurity & cloud are needed

75%

Data privacy

75% of citizens are willing to trust organizations to hold their information if used appropriately

68%

Public engagement

68% want to use technology to help, such as sharing images or video with public safety agencies

What did we learn from the research respondents?

Learn more about the study and the real-world examples of innovation.

Key findings highlight a new era in public safety

History shows that times of crisis and disruption can stimulate great change and boost innovation. The global pandemic has been no exception. The study’s three key findings highlight a new era in public safety.

Safety Expectations Redefined

The shared global experience of the pandemic has redefined our perspectives on what safety means and how technology can be used to keep us safe.

Accelerated Innovation

The pandemic accelerated the development & deployment of technologies that keep people safe, such as cloud-based, video security, interoperable & mission-critical communications solutions.

Trust & Transparency

When people understand & trust the technologies being used & the objectives of safety providers, they’re more willing to accept technology & share their own data to enhance safety.

LEARN MORE

An overwhelming 88% of people globally want public safety transformed through advanced technology.

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Making our world safer through technology

Our shared experience has galvanized us & strengthened our resolve to stay safe - and we’re more aware than ever of the vital role technology can play.

Transforming Safety Through Technology

The global study analyzes how the pandemic heightened awareness of the need for technology to enhance public safety and identifies three major trends that define how public expectations about safety and technology are evolving.

Ten Takeaways for Public Safety and Enterprise

The pandemic changed the way we think about safety and highlighted the need to look at things differently - from assessing risks to integrating technologies for business continuity, and the need to collaborate with our communities.

quote

Technology has kept us connected, entertained and productive throughout the pandemic. We have also observed the important way it has supported public safety agencies and commercial industries in delivering their services while keeping us safe.

Mahesh Saptharishi

Senior Vice President & Chief Technology Officer, Motorola Solutions

Global Research Resources

Documents

Research Executive Summary

The highlights & key findings for “Consensus for Change - Transforming Safety Through Technology“.

Download

Full Consensus for Change Report

The full research report, including statistics, insights, customer case studies & market snapshots.

Download

Key Trends Infographic

Three major trends that define how public expectations about safety and technology are evolving.

Download

Ten Takeaways

Ten takeaways for public safety and enterprises to understand & apply lessons from the pandemic.

Download

Key Findings Graphic

Redefined expectations, accelerated innovation & new attitudes about technology for public safety.

Download

Customer Case Studies

Ambulance Victoria, Australia

“We want the smartest tools at their disposal that allow them to focus on what matters most.”

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Boston Police Department, USA

"We accelerated the implementation of broadband push-to-talk."

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Fire and Rescue NSW, Australia

"If you introduce new technology, it’s got to be seamless."

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INIT, Germany

"Technology is helping to keep citizens informed & is restoring their confidence."

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Los Angeles Airport Police, USA

"We’ve been able to validate and improve procedures and increase overall safety and efficiency."

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Mass Rapid Transit, Malaysia

“Having [video] capability highlights just how crucial technology has become during this pandemic.”

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Municipality of Madrid, Spain

"Robust, seamless & reliable communication between our emergency service organizations is integral."

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National Emergency Number Ass., USA

"As far as data is concerned, it can really save lives."

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Norwegian Emergency Health Services

"The new control room solution allows for significant improvements to efficiency and scalability."

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Perry Township Schools, USA

"We were able to share examples of alarms with parents & demonstrate how it made children safer."

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Police Scotland, UK

"We rolled out mobile technology for officers before the pandemic but it’s been a game changer."

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San Diego County Sheriff’s Dept USA

"Interoperability allows us to communicate with other jurisdictions."

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Transport for London, UK

"We decided body-worn video could have a positive impact in keeping our staff and passengers safe."

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