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Technical Support and On Site Field Support

Immediate Response to Help Resolve Network Issues

An additional layer of support to help quickly resolve complex network issues and maximize system availability

Motorola's Technical Support provides access to a dedicated team of expert System Technologists who work with your local, on-site technicians to ensure rapid response and resolution to any system-related issue, 24x7x365.

Case management and escalation procedures are in place to help ensure adherence to committed response times, while fully equipped test labs and immediate access to Motorola development engineers help to resolve even the most complex system issues.

Working closely with Motorola’s European System Support Center (ESSC) and Network Operations Center (NOC), our radio service technicians provide routine maintenance while restoring your system.

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