Return Material Authorization (RMA) Request Form
Return Material Authorization (RMA) Request Form VT100, VB400, M500, V200 Body-Worn Cameras and accessories
This website is for Mobile Video (MV) Product Repair Requests only for:
Standard repair requests: Only for Direct Sales customers (no channel distribution and partner customers) in the U.K.
Recently released product repair: Used for the following products in the Initial Field Quality (IFQ) period: V500 and M500E. This applies to customers in the U.K., Europe, Middle East and Africa (EMEA).
For all other customers, please contact MSI support using the per country call-in numbers at MSI International Support.