Transforming PTT Communications With Flexible Software
The utility’s experience with Motorola Solutions radios and expertise in next-generation technology paved the way for an easy decision. Beginning with their field workers, Connexus Energy selected our MOTOTRBO digital radio system with its enhanced system capacity, clear audio and integrated data applications.
When it came to the dispatch console, Connexus Energy wanted a solution that was less dependent on proprietary hardware and more flexible so they could extend PTT beyond radio to other networks and devices. This would deepen collaboration among their personnel and create interoperability with other agencies and municipalities.
WAVE Work Group Communications offered the perfect path. Not only did the utility replace their obsolete console with WAVE’s richly-featured software, but they transformed PTT communications from radio-equipped workers to anyone, anywhere, on any device. Connexus chose the WAVE Advanced Desktop Communicator to provide an affordable, flexible, scalable and futureproof dispatch solution. They also picked the WAVE Mobile Communicator app to turn their field workers's smartphones into a multi-channel radio handset for secure PTT communication.
Empowered Workers Elevate Safety And Service
MOTOTRBO and WAVE are unifying communications to help Connexus Energy reduce downtime, optimize efficiency and keep personnel safe. Where previous hardware issues created costly delays and impacted power reliability, today, collaboration throughout the utility is seamless, crew workers are more effective and response times are faster.
The benefits of extending radio PTT to broadband devices go far beyond internal operations. “For our customers, it is bringing reliability and safety to our people and also bringing service, productivity and financial gains to those using the commerce,” says John Rono. The combined power of MOTOTRBO and WAVE are connecting Connexus Energy like never before – so they can elevate customer service and help their community thrive.
Download The Full Case Study
Connexus Energy Extends Push-To-Talk Communications With WAVE
Connexus Energy, of Ramsey, Minnesota, uses MOTOTRBO digital radios and WAVE Work Group Communications to unify the utility's push-to-talk communications.