It’s not always possible to prepare for every system incident that may arise. Components can fail over time and outages occur.
Get the help you need, anytime, with 24x7x365 access to Motorola Solutions system technologists to help troubleshoot and resolve network issues.
Essential Services provides support for your technicians when needed.
24x7x365 Remote Technical Support: Gain access to Motorola Solutions' system technologists to help troubleshoot and resolve network issues.
Network Hardware Repair: Factory-trained and certified technicians troubleshoot, analyse, test and repair all Motorola-manufactured and select third-party equipment at our centralised facility.
Pre-tested Security Updates: Provides the latest security updates pre-tested on a factory lab system running the same software version as your network to ensure no service disruption. Once validated, you can download and install when you're ready.
Software Updates: Provides you with the ability to keep your system software up to date with the latest features and enhancements.
Cybersecurity Services: Increasing cyber threats requires a more continuous, end-to-end approach for protecting your critical communication environment. The security measures you took yesterday may not be right for tomorrow’s cyber assault.
Leveraging the skills and tool set of our cybersecurity experts, trained to stay actively informed of the rapidly changing landscape of security threats and compliance requirements, the cybersecurity services which are available through our service packages are designed to help safeguard your operational integrity.