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Entries » Blog » IS COMMUNICATION AMONGST THE WORKFORCE SEEN AS KEY TO ACHIEVING BUSINESS GOALS? - Author Sean Fitzgerald

IS COMMUNICATION AMONGST THE WORKFORCE SEEN AS KEY TO ACHIEVING BUSINESS GOALS? - Author Sean Fitzgerald

Created Apr 09 2015, 5:00 AM by Clare McFarlane

59% OF MANUFACTURERS BELIEVE IMPROVING COLLABORATION AND COMMUNICATION WILL HAVE A POSITIVE IMPACT ON REACHING BUSINESS GOALS

There’s no question that in today’s world communication, messages and data are everywhere and we thrive on it. In our personal lives we relish the 24 hour access to what’s happening with friends and family and we are fully bought into to this on a personal level. But what about in the workplace, is communication considered intrinsic to the success of achieving business goals? And, if so, is it given the correct care and attention when it comes to choosing just how the workforce is going to communicate?

A recent study – Workforce Communications in Commercial Operations conducted by IDG Connect on behalf of Motorola Solutions uncovered that nearly 60% of respondents identified improvements to collaboration and communication would have the greatest impact on achieving business goals. This was followed by streamlining processes (54%) and speeding up time it takes to resolve unplanned downtime (50%); arguably both of these are entwined with having effective and reliable channels of communication as well.

With communication being identified as one of the key drivers in a business’s success you’d naturally assume that it would be a priority to ensure that the devices rolled out amongst staff were up to the job. It appears not.

Unsurprisingly the smartphone is the most common device used within commercial operations today – and I’m not saying they don’t have their place amongst the workforce – but they don’t work for everyone in every situation. On a loud factory floor, out in a remote location, within a dense area of buildings and structures a mobile phone just won’t do. And that’s why battery life, noisy environments and signal coverage are listed as the top gripes for businesses today.

The alternative? MOTOTRBO™ digital two-way radios! Of course, I would say that, but let me explain the reasoning behind my suggestion. As I said above, smartphones do have their place within the workforce but there needs to be an acknowledgement that a person’s job and working environment should influence what device they are given. Consider the leading complaints for current communication rollouts and see how Motorola Solutions’ MOTOTRBO portfolio stands up.

BETTER VOICE QUALITY: When you use a mobile phone or a legacy analogue radio, every sound that’s picked up by the microphone is transmitted. MOTOTRBO’s digital technology applies noise reduction and error correction to focus purely on your voice, reducing machine clatter or noise around you.

BETTER BATTERY LIFE: : Battery life that lasts a full shift is a big challenge for all mobile devices. But because digital technology is much more energy-efficient, it reduces battery drain and improves talk time.

BETTER COVERAGE: While all radio signals grow fainter the further they go out MOTOTRBO maintains voice integrity to the very ends of the coverage areas, regardless of environmental factors and blackspots or interference.

Then there’s the rugged, compact, waterproof discreet design and in-built capabilities....

If you would like to know more about the common issues surrounding workforce communication that others in the commercial sector are facing download the full survey here. As well as what’s happening today there’s also insight into the future of communications, including the applications and functionality seen as essential to drive businesses forward.

Workforce Communications in Commercial Operations

If you’d like to join the conversation about how to maximise the efficiency across the factory floor and beyond, we’d be delighted to welcome you to the Motorola Solutions Community EMEA LinkedIn Group.

Sean Fitzgerald
Sean Fitzgerald
Senior Solutions Marketing Manager, Motorola Solutions
Connect with Sean on LinkedIn: http://www.linkedin.com/pub/sean-fitzgerald/1/705/4a0