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Motorola Solutions Customer Stories

COMMUNICATION THAT PUTS OUR CUSTOMERS AHEAD

 

For over 80 years Motorola Solutions has been providing businesses across the world with critical communication solutions. The result for our customers has been the creation of a unified workforce, operating in real-time and that, in turn, has developed the most productive, efficient and safe working environment.

Explore our extensive range of customer stories and discover how our tailored communication solutions, from two-way radios, productivity-enhancing data applications and broadband solutions, are transforming operations and driving businesses forward. 

CLARIDGE’S HOTEL, LONDON

Improving Communication at a Historic Five-Star Hotel

Claridge's achieves instant, reliable and seamless communication, virtually invisible to guests with MOTOTRBO™ SL Series radios.

PRODUCTS
- MOTOTRBO SL Series digital two-way radios
- Bluetooth® wireless
- Compact, single-wire accessories

BENEFITS
- Signal Blackspots eliminated
- Integrated applications (Work Ticket Management and Covert Mode)
- Intelligent Audio
- Extended battery life
- Ultra thin and light

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FAIRMONT THE PALM, DUBAI

MOTOTRBO™ Brings Better Service, Improved Safety

Fairmont The Palm, Dubai boost productivity with digital radio communications system

PRODUCTS
- SL4000 portable two-way radios
- MTR3000 base station / repeaters
- MOTOTRBO Capacity Plus single-site digital trucking solution
- Alarm Control System application

BENEFITS
- 35% saving in monthly mobile services
- Continuous communications without interruption
- Integrated voice and data system
- Increased safety; alarm triggered on radio devices

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SAN SIRO AND RED CROSS ITALY

MOTOTRBO™ Takes Centre Stage at San Siro Concerts

Red Cross Italy uses MOTOTRBO and Shorttrack Live to coordinate and locate teams at the San Siro Stadium

PRODUCTS
- MOTOTRBO mobile and portable two-way radios
- DR 3000 repeater
- IMPRES™ batteries and chargers
- Remote Speaker Microphones

BENEFITS
- Noise cancelling for best-in-class audio
- Real-time agent location
- Faster response to incidents
- Increased personnel productivity and efficiency
- Rapid set-up and deployment

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SUN INTERNATIONAL, SOUTH AFRICA

Sun International Places its Bets on MOTOTRBO™

Digital radio with TRBOnet Job Ticketing App automates global gaming operations

PRODUCTS
- MOTOTRBO digital radio system
- SL4010 portable radios
- TRBOnet Job Ticketing application

BENEFITS
- Enhanced communication with integrated voice and data
- Improved customer service with fully automated job ticketing
- Accurate tracking and management of tasks
- More efficient utilisation of resources

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MEADOWHALL SHOPPING CENTRE

MOTOTRBO™ Provides Radio Solutions that Keep Customers Safe at Meadowhall Shopping Centre

Communications helps shopping centre provide the right environment for its customers

PRODUCTS
- MOTOTRBO radios digital two-way radios
- Lone Worker and Man Down safety applications
- Integrated panic alarm
- Location tracking on all radios

BENEFITS
- Eliminated all known blackspots
- Expanded total coverage footprint
- Lower expenditure on system infrastructure
- Extended battery life
- Dependable, site-wide communications for management, security, maintenance and cleaning teams

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MALL OF AMERICA

Mall of America® Upgrades Communications for Better Visitor Experience

MOTOTRBO™ digital radio system fits their sizeable requirements

PRODUCTS
- MOTOTRBO portable and mobile radios
- MOTOTRBO repeaters
- MOTOTRBO Capacity Plus


BENEFITS
- Clear, continuous coverage across vast footprint
- Instant, always available communications
- Greater safety and security for visitors and staff
- Improved efficiency of day-to-day operations
- Seamless scalability as the mall expands

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EUROPEAN DIY STORE

Two-Way Radios Speed Up Customer Service in European DIY Store

1,600 CLP446 two-way radios deployed across all 160 stores

PRODUCTS
- CLP446 Unlicensed Business two-way radios
- Earpiece accessories

BENEFITS
- Excellent audio clarity even in noisy areas
- Radios are simple and easy to use
- The earpiece enables staff to hear clearly, but customers are not disrupted by calls
- Battery lasts up to 14 hours
- Staff can contact each other quickly and easily

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ACE HARDWARE

ACE is the Place for Customer Service

Motorola Solutions CLP Business Radio with Bluetooth streamlines operations and improves service levels

PRODUCTS
- CLP Unlicensed Business two-way radios
- Bluetooth


BENEFITS
- Sales advisors remain with the customer, no delays to service
- Discreet communications
- Large button makes it easier to use
- Happier customers wanting to shop more

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RHEINBAHN AG

TETRA For German Public Transport

Motorola Solutions’ DIMETRA IP deployed for scalable for reliable, secure communications

PRODUCTS
- MTS4 TETRA base stations
- MTS2 TETRA small base stations
- TETRA portable and mobile radios

BENEFITS
- Clear voice and reliable text communications
- System running at 99.998% availability
- Ability to integrate TETRA system into ITCS
- Secure communication platform
- Helping to keep transport on time
- Increased passenger satisfaction

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NIKOLA TELSA AIRPORT

Efficiency at Nikola Telsa Airport Takes off with MOTOTRBO™

Extended coverage and improved fleet management for increased efficiency and safety with MOTOTRBO

PRODUCTS
- DP/DM3000 and DP/DM4000 Series radios
- VHF and UHF DR 3000 repeaters
- MOTOTRBO Capacity Max
- MOTOTRBO IP Site Connect
- SmartPTT Enterprise

BENEFITS
- Smooth migration to digital radios system
- Clearer communications with Intelligent Audio volume adjustment
- Interference reduction
- GPS for pinpointing employee locations in critical situations

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MINIMETRO S.P.A

MOTOTRBO™ System Ensures Reliable Communications Along Perugia’s Minimetro Line

Over-ground and underground with Motorola Solutions IP Site Connect

PRODUCTS
- MOTOTRBO portable two-way radios
- DR 3000 repeaters
- IP Site Connect

BENEFITS
- Clear voice transmissions along the 3km line, including underground sections
- Easy-to-use radios with automatic site roaming
- Fire and Rescue services can access their frequencies inside the tunnel
- Rapid installation
- Easy monitoring and management

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MPK WLOCLAWEK

All Aboard with MOTOTRBO™

MPK Wloclawek deploys MOTOTRBO for reliable communication across bus network

PRODUCTS
- MOTOTRBO portable and mobile two-way radios
- TRBOnet™ Enterprise 2.B
- Driver panic alarm system
- GPS vehicle tracking
- Secure recording of all voice communications

BENEFITS
- Clear, reliable audio across bus network
- Telemetric data transfer
- Increased channel capacity
- Improved driver and passenger safety
- Real-time locating and route changes
- Cost-effective minimal infrastructure


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PORT ATLANTIQUE LA ROCHELLE

MOTOTRBO™ Boosts Safety at Port Atlantique La Rochelle

Digital radio network with tracking solutions ensures security of personnel

PRODUCTS
- MOTOTRBO DP 3601 portable and DM 3601 & DM 3400 mobile radios
- MOTOTRBO DR 3000 repeater
- DMRAlert® with GPS and Guard Tour patrol management

BENEFITS
- Personnel safety improved through real-time location pinpointing
- Simple, reliable implementation
- Cost effective, easy to use and manage
- Enhanced communications incorporating data applications
- Low total cost of ownership

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MERCEDES-BENZ MANUFACTURING HUNGARY

Keeping Production Moving at Mercedes-Benz

MOTOTRBO™ dispatch and tracking solutions for state-of-the-art factory

PRODUCTS
- MOTOTRBO DP 3600 portable radios
- Active patrol control points (K-TERM70 Beacon)
- MOTOTRBO DM 3600 dispatch radio
- TRBOnet Enterprise dispatcher application

BENEFITS
- Reliable, consolidated voice and data communications
- Real-time personel tracking
- Easier to manage multiple transmissions
- Reduced downtime, enhanced safety

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EWR NETZ GMBH

Powering forward with Motorola Solutions’ TETRA Managed Services and Wave Work Group Communications

EWR Netz gmbH future-proofs its communication network

PRODUCTS
- 5 year managed service contract
- DIMETRA IP Compact TETRA platform
- MTP850 TETRA portable radios
- WAVE™ Work Group Communications

BENEFITS
- Reliable and secure operation of mission critical TETRA network
- Cost predictablity
- Latest future-proof technology WAVE allows extension of TETRA network beyond radio-equipped field teams
- End-to-end solution

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VATTENFALL EUROPE DISTRIBUTION

Vattenfall Improves Efficiency and Security of Supply with TETRA Digital Radio Systems

Vattenfall overcomes the challenge of providing high reliability communication for field workers and automation of the medium voltage network

PRODUCTS
- 23 TETRA base stations
- 100 TETRA mobile radio devices
- 550 TETRA handsets
- 30 explosive-protected handsets

BENEFITS
- Monitoring and control of the medium voltage network by telemetry
- Secure and reliable communications for employees
- Reduction of repair times and duration of power outages

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IMPALA PLATINUM

Keeping Miners Safe

MOTOTRBO™ provides vital voice and data communications for miners

PRODUCTS
- DM 3600 base stations
- MOTOTRBO DP3600 portable radios
- DR 3000 repeaters (8 x Talkpaths)
- TRBOnet software application
- Underground network coverage
- Support contract

BENEFITS
- Doubled system capacity from old analogue system
- Alternative forms of communication (SMS) frees up traffic on talk channels
- Reduced downtime
- Increased productivity
- Improved call quality

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GASSCO AS

Gassco Puts Trust in TETRA

DIMETRA IP Micro increases safety and improves communications at gas terminals

PRODUCTS
- DIMETRA IP Micro with MTS2 base station
- MTP 850Ex radios terminals
- SafeMobile GPS Locationing
- TBG825 dispatcher

BENEFITS
- ATEX approved radios for hazardous environments
- Increased channel capacity and audio quality
- Integrated Man Down and GPS locationing applications

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