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Privacy Statement

Privacy Statement

Last Updated: July 1, 2024

This Privacy Statement applies to Motorola Solutions, Inc. and each of its subsidiaries’ and affiliates’ (“MSI”, “we”, “us”, or “our”) websites, including our mobile versions, and Solutions that link to or reference our Privacy Statement and describes how we handle personal data and the choices available to you regarding collection, use, access, disclosure and how to update and correct your personal data. This Statement is not, however, a contract and does not create any legal rights or obligations.

We may provide additional information on the collection or use of personal data provided prior to or at the time of data collection where this is required by applicable data protection laws.  Certain Motorola Solutions websites and Solutions may have their own privacy documentation describing how we handle personal data for those websites or Solutions specifically.  To the extent a specific statement for a website or Solution conflicts with this Privacy Statement, such specific statement will control.

We will update this Statement from time to time. You can see when this Statement was last updated by checking the date displayed at the top of this Statement. 

The Danish Data Protection Agency, Datatilsynet approved our EEA BCR-C’s. For the full text of our EEA BCR-C’s, click here.  For a link to the BCR-C’s appendices, click here.

The Information Commissioner’s Office (ICO) approved our UK BCR-C’s. For the full text of our UK BCR-C’s, click here.  For a link to the BCR-C’s appendices, click here.

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Cookie Policy

This page describes our cookie policy for (the Website). If you do not accept this Cookie Policy please do not use this site.

You have choices with regard to the use of cookies. MSI has developed an online tool to help you identify and manage the cookies we use on (the Website). This Policy also provides information on what cookies are used by Motorola Solutions and the purpose of those cookies so that your “choice" is based on a clear understanding of what information Motorola Solutions collects through cookies and how it will use such information.

What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some websites may also contain images called ‘web beacons’ (also known as ‘clear gifs’). Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. Websites may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign (for example by counting the number of visitors).

Information collected by cookies and web beacons is not personally identifiable.

How do we use cookies?

We collect a number of cookies from our users for various reasons, not least to track our own performance – but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the site. Amongst other things, the cookies we use allow users to register to make comments, allow us to calculate how many visitors we have - anonymously, of course - and how long they stay on our site.

We do our utmost to respect users’ privacy. We use cookies to monitor and improve our services, products and solutions. We sometimes include links on our site to goods and services offered by third parties. Cookies may be used to track your visits to third party sites.

We believe that your experience of the site may be adversely affected if you opted out of the cookies we use.

There is also a detailed description of how we use the data we collect in our Privacy Statement please click here.

The cookies used by this website are categorized below:

What types of cookie are there and which ones do we use?

There are two types of cookie:

  • Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.

Cookies also have, broadly speaking, four different functions and can be categorised as follow: ‘strictly necessary’ cookies, ‘performance’ cookies, ‘functionality’ cookies and ‘targeting’ or ‘advertising’ cookies.

Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like registration or shopping baskets. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

Examples of how we use ‘strictly necessary’ cookies include:

  • Setting unique identifiers for each unique visitor, so site numbers can be analysed.
  • Allowing you to sign in to the website as a registered user.

Performance cookies collect anonymous data for statistical purposes on how visitors use a website, they don’t contain personal information, and are used to improve your user experience of a website.

Here are some examples of how we use performance cookies:

  • Gathering data about visits to the Website, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from.
  • For comparison with other websites using data collected by industry-accepted measurement and research companies.

Information supplied by performance cookies helps us to understand how you use the Website; for example, whether or not you have visited before, what you looked at or clicked on and how you found us. We can then use this data to help improve our services.

If you have registered with the Website we can combine the data from the web analytics and their cookies with the information you have supplied to us, so that we can make your experience more personal by recommending certain content to you based on your viewing behaviour or tailoring your emails with content you might find more interesting. We would only do this if you have given us permission to do so.

Functionality cookies allow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services.

Here are some examples of how we use functionality cookies:

  • Storing your user preferences
  • Restricting the number of times you are shown a particular advertisement (which is sometimes called ‘frequency capping').
  • Remembering if you've been to the site before so that messages intended for first-time users are not displayed to you.

Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers. They cannot determine who you are though, as the data collected is never linked to your profile.

The two main ways we use advertising and targeting cookies are set out below:

  • Interest-based advertising (or online behavioural advertising) is where cookies are placed on your device by our third party service providers which remember your web browsing activity and group together your interests in order to provide you with targeted advertisements which are more relevant to you when you visit the Website. Your previous web browsing activity can also be used to infer things about you, such as your demographics (age, gender etc.).
  • ‘Retargeting’ is a form of interest-based advertising that enables our advertising partners to show you advertisements selected based on your online browsing activity away from the Website. This allows companies to advertise to people who previously visited their website. These cookies will usually be placed on your device by third-party advertising networks.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about interest-based advertising, including how to opt-out of these cookies, please visit

How do I control my cookies?

You may adjust your Cookie Preferences here.

You should be aware that any preferences will be lost if you delete cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning cookies off when using our Website for these reasons.

Additionally, most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Firefox
Cookie settings in Chrome

Many of our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). For more information on the use of Google Analytics, please visit Google’s privacy policy here. You can also view Google’s currently available opt-out options here.

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.


We also provide social computing tools on some of our web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.

When registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to this Privacy Statement. After completing your registration, any other content you voluntarily post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms may be made available to others inside and outside Motorola Solutions.

If you do not wish this information to be made broadly available you can cancel your registration at any time. However, you may not be able to participate on these social platforms once you cancel your registration and any information already posted will continue to be made available through these platforms.


Mergers or Acquisitions or Sale

We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, financing or sale of company assets. We may disclose, transfer or assign personal Information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction.

Also, in the unlikely event of our bankruptcy, receivership or insolvency, your personal information may be disclosed, transferred or assigned to third parties in connection with the proceedings or disposition of our assets.


What choices do I have regarding collection, use and distribution of my personal information?

We or our business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such communications, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s). Your communications preferences can be managed at the Communications Preference Center.

On certain types of Motorola Solutions promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include personalized advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.

Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you or your company may be unable to participate in certain programs or activities sponsored by us.

If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information. Individuals are responsible for providing us with accurate and complete personal information, and for contacting us if correction of such information is required. We will strive to keep information we hold about customers accurate.

Under the law of certain jurisdictions (such as the state of California, Colorado, Connecticut, Montana, Nevada, Oregon, Texas, Utah, or Virginia in the United States, the EEA and UK), you may also have certain rights in relation to your personal information which can generally be exercised by contacting us. For additional information about the rights available in certain jurisdictions, please review our Privacy Statement.

Please direct any questions concerning Motorola Solutions' privacy practices to

How to Contact Us

If you have other questions, comments or concerns about our privacy practices please contact our Privacy Office at or at the address below. If you wish to issue a request to exercise your rights where applicable by law please complete the form found here.

Data Protection Officer
Motorola Solutions, Inc.
500 W. Monroe
Chicago, IL USA 60661-3618
United States


EEA & UK Privacy Points of Contact

Motorola Solutions, Inc. has designated specific representatives you can contact in the EEA or UK in the following countries: Germany, Greece, Italy, Poland, Portugal, Spain and United Kingdom or please send an email to indicating your country of residence and we will route you to the appropriate Motorola Solutions data protection representative.